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System Support Specialist Jobs (NOW HIRING)

MSI Express, Inc.

System Support Specialist

Portage, IN · On-site

ROLE PURPOSE/ POSITION SUMMARY The role of the System Support Specialist is to ensure product integrity and data integrity are preserved through proactive involvement in all IT systems. Support plant ...

Sheetz, Inc

System Support Specialist

Burlington, NC · On-site

The System Support Specialist is responsible for resolving advanced issues, including those that have been escalated from other members of the System Support team. RESPONSIBILITIES (other duties may ...

Strativia

System Support Specialist

Brownsville, TX

We are seeking a System Support Specialist to join our team and provide hands-on troubleshooting, technical support, and training for end users. In this role, you'll ensure that computer systems ...

DR Horton, Inc.

System Support Specialist II

Austin, TX · On-site

The System Support Specialist II provides support to users nationwide. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Fulfill the requirement to work ...

DR Horton

System Support Specialist II

Austin, TX · On-site

The System Support Specialist II provides support to users nationwide. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Fulfill the requirement to work ...

Strativia

System Support Specialist

Brownsville, TX · On-site

We are seeking a System Support Specialist to join our team and provide hands-on troubleshooting, technical support, and training for end users. In this role, you'll ensure that computer systems ...

Strativia

System Support Specialist

Brownsville, TX

We are seeking a System Support Specialist to join our team and provide hands-on troubleshooting, technical support, and training for end users. In this role, you'll ensure that computer systems ...

DHI Mortgage

System Support Specialist II

Austin, TX · On-site

The System Support Specialist II provides support to users nationwide. Essential Duties and Responsibilities include the following. Other duties may be assigned. Fulfill the requirement to work ...

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All JobsSystem Support Specialist Jobs

System Support Specialist information

See salary details

$31.5K

$63.1K

$108.5K

How much do system support specialist jobs pay per year?

As of Jul 1, 2026, the average yearly pay for system support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What are System Support Specialists?

System Support Specialists are IT professionals responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They assist users with technical issues, install and configure hardware and software, and ensure that systems operate efficiently and securely. Their role often involves diagnosing problems, providing solutions, and collaborating with other IT staff to implement upgrades or resolve complex issues.

How does a System Support Specialist typically collaborate with other IT team members to resolve technical issues?

System Support Specialists often work closely with network administrators, software developers, and help desk staff to troubleshoot and resolve technical problems. They may escalate complex issues to higher-level engineers while providing detailed documentation and initial diagnostics. Regular communication and teamwork are vital, as specialists often need to coordinate with multiple departments to implement solutions or perform system upgrades with minimal disruption. This collaboration ensures that end users receive timely support and that systemic issues are addressed efficiently.

What are the key skills and qualifications needed to thrive as a System Support Specialist, and why are they important?

To thrive as a System Support Specialist, you need a solid understanding of operating systems, troubleshooting techniques, and network fundamentals, usually supported by an associate or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and industry certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) is highly valuable. Strong problem-solving abilities, patience, and effective communication skills help you address user issues efficiently and maintain positive relationships. These competencies are crucial for minimizing downtime, ensuring reliable system performance, and delivering excellent technical support to end-users.

What is the difference between System Support Specialist vs Network Support Technician?

AspectSystem Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, corporate IT departmentsNetwork operations centers, on-site network support
Employer & IndustryBusinesses, IT service providersTelecommunications, internet service providers
Common Search/ComparisonYesYes

The main difference is that System Support Specialists focus on troubleshooting and maintaining computer systems and software, while Network Support Technicians primarily handle network infrastructure and connectivity issues. Both roles require relevant certifications and often work in similar environments, but their technical focus areas differ.

What jobs pay $10,000 a week?

While most standard roles, including System Support Specialist positions, do not typically pay $10,000 a week, high-level careers such as specialized consulting, executive roles, or certain sales positions can reach or exceed this level of weekly income. These roles often require advanced skills, certifications, extensive experience, or commission-based earnings in high-demand industries.

What is the role of a system support specialist?

A system support specialist provides technical assistance and troubleshooting for computer systems, hardware, and software within an organization. They diagnose issues, install updates, and ensure system security, often using tools like remote support software and maintaining documentation. Strong problem-solving skills and knowledge of operating systems and network fundamentals are essential for this role.

What jobs make $3,000 a day?

High-paying jobs such as specialized surgeons, corporate executives, and certain investment bankers can earn $3,000 or more per day, often requiring advanced degrees, extensive experience, and certifications. Some freelance consultants or top-tier legal professionals may also reach this level with significant client portfolios and expertise.

Is helpdesk a good entry-level IT job?

Helpdesk roles are common entry-level positions for a System Support Specialist, providing foundational experience in troubleshooting, customer service, and technical support. These jobs often require basic knowledge of operating systems, networking, and support tools, making them suitable for those starting a career in IT.
More about System Support Specialist jobs
What cities are hiring for System Support Specialist jobs? Cities with the most System Support Specialist job openings:
Who are the top companies hiring for System Support Specialist jobs? The top employers for System Support Specialist jobs are:
What states have the most System Support Specialist jobs? States with the most job openings for System Support Specialist jobs include:
What are popular job titles related to System Support Specialist jobs? For System Support Specialist jobs, the most frequently searched job titles are:
System Support Specialist jobs near you
Infographic showing various System Support Specialist job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 28% Full Time, 68% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.
System Support Specialist

System Support Specialist

Global Lending Services

Greenville, SC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Why GLS?
Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.
People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.
Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!
Benefits: GLS offers the below great benefits for your amazing work!
o Competitive base pay and performance bonuses, dependent on role
o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
o 401K with employer match and 100% immediate vesting
o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
o Paid Volunteer Time Off (VTO) Annually
o Tuition Reimbursement
o Parental Leave
o Business casual work environment
***This posting is to enter our campus recruiting and entry-level process for position offers being made for May 2026***
What does it mean to be a System Support Specialist at GLS?
As a System Support Specialist, you will be responsible for troubleshooting assigned proprietary GLS system components. This includes managing issues with the vendors of the various software-as-a-service platforms that comprise the operational processes.
How will you drive value within the organization as a System Support Specialist?
  • Troubleshoot and resolve issues as quickly as possible
  • Coordinate testing related to production issue resolution and afterward develop proactive training related to the issues
  • Learn from and document solutions provided by vendors and upper-tier resources to constantly reduce the need for escalation
  • Identify and prioritize incidents requiring urgent attention
  • Determine impacts on workflows and the overall business
  • Develop detailed functional and technical descriptions of issues
  • Engage with management and other subject matter experts to gather data on production issues
  • Drive escalation decisions with vendors and management
  • Assist with or provide root cause analysis of servicing incidents in a timely manner
  • Communicate resolutions using various media such as spreadsheets, charts, diagrams, or other documents to educate operations staff describing the problem, process, or the intended functionality
  • Enhance monitoring tools to capture and diagnose incidents
  • Create knowledge base articles related to the servicing domain and train Tier 1 staff within that scope
  • Follow feature implementation schedule for monitoring of issues and training purposes
  • Support ongoing system maintenance work
  • Build close working relationships with both business, IT staff, and vendor partners

What should you already know to be successful as a System Support Specialist?
  • External candidates require a Bachelor's degree in Statistics, Mathematics, Economics, Finance, Engineering, Computer, Information Technology, or a related field
  • Proficient computer skills and ability to quickly learn new computer applications as required. Working knowledge of SQL and/or Python preferred
  • Strong written, verbal and interpersonal communication skills while presenting ideas in business-friendly and user-friendly language
  • Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
  • Exceptional interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business

Employment Requirements:
  • Work at a desk/in a seated position up to 100% of the workday
  • Constantly operate a computer and other standard office equipment
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • The position does require domestic travel up to two weeks annually
  • This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, days and hours of work are Monday through Friday, 8:00am-6:00pm
  • Regular, predictable attendance is required, including in excess of 40 hours as business demands dictate
  • This role will participate in an on-call rotation for after-hours support

2023 California Applicant Privacy Notice
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)

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