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System Support Specialist Jobs (NOW HIRING)

Emery Sapp & Sons, Inc

Enhancing ERP Systems As a Vista Systems Support Specialist at ESS Companies, you will be instrumental in troubleshooting issues, providing training, and collaborating with our Systems Admins and ...

NEOGOV

System Support Specialist

Midland, TX · On-site

NEOGOV is seeking a System Support Specialist responsible for providing technical support for personal computing infrastructure, networking components, and specialized security and audio/visual ...

ESS Companies

Vista System Support Specialist

Columbia, MO · On-site

$70 - $90/hr

Enhancing ERP SystemsAs a Vista Systems Support Specialist at ESS Companies, you will be instrumental in troubleshooting issues, providing training, and collaborating with our Systems Admins and ...

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System Support Specialist information

See salary details

$31.5K

$63.1K

$108.5K

How much do system support specialist jobs pay per year?

As of Sep 4, 2026, the average yearly pay for system support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a system support specialist?

System Support Specialists are IT professionals responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They assist users with technical issues, install and configure hardware and software, and ensure that systems operate efficiently and securely. Their role often involves diagnosing problems, providing solutions, and collaborating with other IT staff to implement upgrades or resolve complex issues.

What skills and qualifications are needed to be a system support specialist?

To thrive as a System Support Specialist, you need a solid understanding of operating systems, troubleshooting techniques, and network fundamentals, usually supported by an associate or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and industry certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) is highly valuable. Strong problem-solving abilities, patience, and effective communication skills help you address user issues efficiently and maintain positive relationships. These competencies are crucial for minimizing downtime, ensuring reliable system performance, and delivering excellent technical support to end-users.

How does a system support specialist collaborate with other IT team members to resolve technical issues?

System Support Specialists often work closely with network administrators, software developers, and help desk staff to troubleshoot and resolve technical problems. They may escalate complex issues to higher-level engineers while providing detailed documentation and initial diagnostics. Regular communication and teamwork are vital, as specialists often need to coordinate with multiple departments to implement solutions or perform system upgrades with minimal disruption. This collaboration ensures that end users receive timely support and that systemic issues are addressed efficiently.

What is the difference between System Support Specialist vs Network Support Technician?

AspectSystem Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, corporate IT departmentsNetwork operations centers, on-site network support
Employer & IndustryBusinesses, IT service providersTelecommunications, internet service providers
Common Search/ComparisonYesYes

The main difference is that System Support Specialists focus on troubleshooting and maintaining computer systems and software, while Network Support Technicians primarily handle network infrastructure and connectivity issues. Both roles require relevant certifications and often work in similar environments, but their technical focus areas differ.

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System Support Specialist jobs near you
Infographic showing various System Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

Vista System Specialist (REMOTE)

Emery Sapp & Sons, Inc

Kansas City, MO • On-site

Full-time

Posted 7 days ago

Emery Sapp & Sons rating

6.3

Company rating: 6.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

About Us:
Join ESS Companies, Inc., an employee-owned construction firm, where each team member contributes significantly to our collective success. We are currently seeking a dedicated and skilled Vista Systems Support Specialist to join our dynamic team and play a vital role in supporting and improving our ERP system.

Your Role: Enhancing ERP Systems

As a Vista Systems Support Specialist at ESS Companies, you will be instrumental in troubleshooting issues, providing training, and collaborating with our Systems Admins and consultants to implement changes and enhancements to our Viewpoint Vista ERP system.

Responsibilities:

  • Troubleshoot ERP system issues and provide timely resolutions to support tickets.

  • Assist in Vista by Viewpoint administration tasks.

  • Collaborate on ERP projects such as installations, upgrades, migrations, and data extracts.

  • Ensure data integrity and security aligned with company standards.

  • Diagnose and document ERP hardware and software malfunctions.

  • Maintain and update ERP policies and procedures.

  • Provide basic training and support for various applications.

  • Manage change and release processes for ERP updates and upgrades.

  • Partner with ERP vendors on product enhancements and support cases.

  • Develop expertise as an SME in multiple ERP modules and interfaces.

  • Perform testing, document errors, and recommend ERP system improvements.

Qualifications:

  • 2+ years of experience with Viewpoint Vista ERP required.

  • Strong technical troubleshooting skills with ERP systems.

  • Experience with Crystal Reports is a plus.

  • Excellent communication skills, both verbal and written.

  • Ability to understand business needs and anticipate ERP system requirements.

  • Proficient in Microsoft Excel and other relevant software.

  • Strong organizational and time-management skills.

  • Experience in construction accounting and SQL are pluses.

  • Commitment to promoting diversity, equity, and inclusion in the workplace.

Why ESS Companies?
Join our team at ESS Compapnies, where your role as a Vista Systems Support Specialist will be integral to the success of our ERP system. Enjoy competitive compensation, a supportive work environment, and opportunities for professional growth. Be part of a company where your efforts directly impact its prosperity.

Company Values: Learn more about our commitment to excellence at https://vimeo.com/689458016

100% EMPLOYEE-OWNED
Being an employee-owned firm is at the core of our company identity. It shapes our values, our culture, and how we serve our clients. As a 100% employee-owned company, every team member at ESSC is a part-owner, ensuring that the hard work and dedication of our employees directly contribute to the success and profits of the company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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