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System Support Specialist Jobs (NOW HIRING)

Five Guys

System Support Specialist I

Alexandria, VA · On-site

The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for desktop workstations, laptops, and peripheral devices for both local and remote users. This role is ...

Five Guys

System Support Specialist I

Alexandria, VA · On-site

The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for desktop workstations, laptops, and peripheral devices for both local and remote users. This role is ...

Midland County

System Support Specialist

Midland, TX · On-site

$62K/yr

The position also assists in the support of security hardware and software systems, including physical security, surveillance cameras, and access control systems. Furthermore, this role supports ...

Midland County, TX

System Support Specialist

Midland, TX · On-site

$62K/yr

The position also assists in the support of security hardware and software systems, including physical security, surveillance cameras, and access control systems. Furthermore, this role supports ...

Five Guys

System Support Specialist I

Alexandria, VA · On-site

The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for desktop workstations, laptops, and peripheral devices for both local and remote users. This role is ...

Farmer Focus

IT System Support Specialist

Harrisonburg, VA · On-site

$60K - $80K/yr

Community, Accountability, Respect, Excellence, and Stewardship. IT System Support Specialist Job Title: IT System Support Specialist Department: Information Technology Reports To: Head of IT FLSA ...

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System Support Specialist information

See salary details

$31.5K

$63.1K

$108.5K

How much do system support specialist jobs pay per year?

As of Jul 5, 2026, the average yearly pay for system support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What are System Support Specialists?

System Support Specialists are IT professionals responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They assist users with technical issues, install and configure hardware and software, and ensure that systems operate efficiently and securely. Their role often involves diagnosing problems, providing solutions, and collaborating with other IT staff to implement upgrades or resolve complex issues.

How does a System Support Specialist typically collaborate with other IT team members to resolve technical issues?

System Support Specialists often work closely with network administrators, software developers, and help desk staff to troubleshoot and resolve technical problems. They may escalate complex issues to higher-level engineers while providing detailed documentation and initial diagnostics. Regular communication and teamwork are vital, as specialists often need to coordinate with multiple departments to implement solutions or perform system upgrades with minimal disruption. This collaboration ensures that end users receive timely support and that systemic issues are addressed efficiently.

What are the key skills and qualifications needed to thrive as a System Support Specialist, and why are they important?

To thrive as a System Support Specialist, you need a solid understanding of operating systems, troubleshooting techniques, and network fundamentals, usually supported by an associate or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and industry certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) is highly valuable. Strong problem-solving abilities, patience, and effective communication skills help you address user issues efficiently and maintain positive relationships. These competencies are crucial for minimizing downtime, ensuring reliable system performance, and delivering excellent technical support to end-users.

What is the difference between System Support Specialist vs Network Support Technician?

AspectSystem Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, corporate IT departmentsNetwork operations centers, on-site network support
Employer & IndustryBusinesses, IT service providersTelecommunications, internet service providers
Common Search/ComparisonYesYes

The main difference is that System Support Specialists focus on troubleshooting and maintaining computer systems and software, while Network Support Technicians primarily handle network infrastructure and connectivity issues. Both roles require relevant certifications and often work in similar environments, but their technical focus areas differ.

What jobs pay $10,000 a week?

While most standard roles, including System Support Specialist positions, do not typically pay $10,000 a week, high-level careers such as specialized consulting, executive roles, or certain sales positions can reach or exceed this level of weekly income. These roles often require advanced skills, certifications, extensive experience, or commission-based earnings in high-demand industries.

What is the role of a system support specialist?

A system support specialist provides technical assistance and troubleshooting for computer systems, hardware, and software within an organization. They diagnose issues, install updates, and ensure system security, often using tools like remote support software and maintaining documentation. Strong problem-solving skills and knowledge of operating systems and network fundamentals are essential for this role.

What jobs make $3,000 a day?

High-paying jobs such as specialized surgeons, corporate executives, and certain investment bankers can earn $3,000 or more per day, often requiring advanced degrees, extensive experience, and certifications. Some freelance consultants or top-tier legal professionals may also reach this level with significant client portfolios and expertise.

Is helpdesk a good entry-level IT job?

Helpdesk roles are common entry-level positions for a System Support Specialist, providing foundational experience in troubleshooting, customer service, and technical support. These jobs often require basic knowledge of operating systems, networking, and support tools, making them suitable for those starting a career in IT.
More about System Support Specialist jobs
What cities are hiring for System Support Specialist jobs? Cities with the most System Support Specialist job openings:
Who are the top companies hiring for System Support Specialist jobs? The top employers for System Support Specialist jobs are:
What states have the most System Support Specialist jobs? States with the most job openings for System Support Specialist jobs include:
What are popular job titles related to System Support Specialist jobs? For System Support Specialist jobs, the most frequently searched job titles are:
System Support Specialist jobs near you
Infographic showing various System Support Specialist job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 28% Full Time, 68% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.
System Support Specialist II

System Support Specialist II

Toshiba America Business Solutions

Oak Park, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Systems Support Specialist II
  • Hourly range $21.00- $24.00
  • Monthly Bonus

Toshiba America Business Solutions, a leader in digital technology, is seeking a Systems Support Specialist II to support a client. Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently.
Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that has a need for individuals who are driven to contribute their professional best.
Summary: Troubleshoot and resolve systems support problems (remotely and onsite). Provide complex systems support including but not limited to networks, interface, connectivity, adding workstations, installations, and upgrades. Provide support and training to customers and other instructional use information. Seen as a Technical expert.
Responsibilities
  • Troubleshoot and resolve systems support problems (remotely and onsite). Provide moderately complex systems support including but not limited to networks, interfaces, connectivity, adding workstations, installations, and upgrades. Provide support and training to customers and other instructional use information.
  • Gather call information in order to identify the root cause analysis of the problem. Troubleshoot and resolve systems problems in the most efficient and cost-effective manner.
  • Monitor systems regularly to accept and/or reject network site surveys present and take appropriate action. Perform confirmation tests as directed. Document findings as identified and advise management of problematic areas..
  • Work with customers to resolve technical issues. Interface heavily with customers' IT personnel. Advise customers on possible solutions as required. Escalate problems that are not resolved according to the department escalation process.
  • Provide guidance to less senior support specialists or Technicians remotely or in the field.
  • Ensure all related parties are aware of new information or data releases in providing effective and efficient service for customers.
  • Knowledgeable of current technology through reading and formal training, webinars, and research. Complete required Company training as assigned.
  • Prepare and submit all required paperwork in an accurate and timely manner. Perform other related duties as assigned.
  • Position responsibilities include assisting in the deployment of software -projects include pre-sale/active and post-sale projects.

Qualifications
  • High School Diploma or Equivalent.
  • Minimum 3 years of demonstrated experience in a combination of the following areas; networking systems, systems support, interfaces, connectivity, and related software.
  • Knowledgeable in the hardware and software industry.
  • Comfortable with installation and upgrades to network systems/equipment.
  • Proficient in Print Servers. LAN/WAN and Networking technologies.
  • Minimum of 1 year of working knowledge on deployment and troubleshooting of print-related activities on Microsoft Windows and Mac OS.
  • Proficient in MFP technologies, including deployment/servicing/and maintenance.
  • Working knowledge of Toshiba MFP Platforms, including e-bridge, EBX, and EBN technologies.
  • Preferred candidates should have an aptitude for print management and advanced scanning solutions with experience in deploying and troubleshooting these types of solutions.
  • Multi-project oriented and the ability to work in a fast-paced team environment-project coordination skills a plus.
  • Must have demonstrated knowledge of MS Office Suite Software, and internet software, analyzing and interpreting technical procedures, and troubleshooting customer issues.
  • Must be customer service oriented with good communication skills.
  • Valid Driver's License and must be able to travel to sites periodically.

Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package including the following:
  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • Pet Insurance
  • 401(k) plan
  • Company provided life insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email accommodationrequest@tabs.toshiba.com to request an accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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