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Entrylevel Help Desk Analyst Jobs in Michigan (NOW HIRING)

Help Desk Analyst

Grand Rapids, MI ยท On-site

$19 - $25.75/hr

Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and ...

Help Desk Analyst

Grand Rapids, MI ยท On-site

$19 - $25.75/hr

Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and ...

Help Desk Analyst

Grand Rapids, MI ยท On-site

$19 - $25.75/hr

Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and ...

Service Desk Analyst

Pontiac, MI

$20.25 - $27.75/hr

We offer an excellent compensation package We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. Please refer someone else if you are not available at this time or ...

Service Desk Analyst

Pontiac, MI

$20.25 - $27.75/hr

Resource will not work on service desk but be assigned to a particular customer team for ... analysis to determine short and long term solutions. Participates in the implementation ...

Reporting to the Help Desk Manager, the Help Desk Specialist is a key member of the Information ... Analytics/Computer Skills: Proficiency in Microsoft Office and Office 365 products * Organization ...

Reporting to the Help Desk Manager, the Help Desk Specialist is a key member of the Information ... Analytics/Computer Skills: Proficiency in Microsoft Office and Office 365 products * Organization ...

Help Desk Representative

Detroit, MI ยท On-site

$17.25 - $22.25/hr

You will be part of a team of Help Desk professionals supporting software solutions and third-party ... Analyze issues, ask appropriate questions and problem-solving methodologies. Walk the customer ...

Help Desk Representative

Detroit, MI ยท On-site

$17.25 - $22.25/hr

You will be part of a team of Help Desk professionals supporting software solutions and third-party ... Analyze issues, ask appropriate questions and problem-solving methodologies. Walk the customer ...

Help Desk Representative

Detroit, MI

$17.25 - $22.25/hr

You will be part of a team of Help Desk professionals supporting software solutions and third-party ... Analyze issues, ask appropriate questions and problem-solving methodologies. Walk the customer ...

Help Desk Representative

Detroit, MI ยท On-site

$17.25 - $22.25/hr

You will be part of a team of Help Desk professionals supporting software solutions and third-party ... Analyze issues, ask appropriate questions and problem-solving methodologies. Walk the customer ...

Help Desk Representative

Detroit, MI ยท On-site

$17.25 - $22.25/hr

You will be part of a team of Help Desk professionals supporting software solutions and third-party ... Analyze issues, ask appropriate questions and problem-solving methodologies. Walk the customer ...

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Showing results 1-20

Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Michigan? For Entrylevel Help Desk Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Michigan look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Michigan are:
What cities in Michigan are hiring for Entrylevel Help Desk Analyst jobs? Cities in Michigan with the most Entrylevel Help Desk Analyst job openings:
Help Desk Analyst

Help Desk Analyst

Skytron LLC

Grand Rapids, MI โ€ข On-site

$19 - $25.75/hr

Full-time

Retirement, PTO

Posted 24 days ago


Job description

Join a team committed to advancing patient outcomes through adaptable healthcare solutions.

Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and creating solutions that truly make a difference.

What We Offer

  • Comprehensive benefits package, starting day one
  • Annual pool bonus
  • Paid vacation, personal days, and holidays
  • 401(k) and profit sharing
  • Tuition reimbursement program
  • Onsite gym
  • Family-owned and operated work environment

What You'll Do

  • Provide exceptional Windows-based level 1-2 software, hardware, and network support
  • Format PCs and Laptops for lifecycle use
  • Restructure systems and user data migration
  • Configure older systems for training / decommission
  • Administer and control printing volume and fleet of PRESS / MFPS, order supplies and handle service calls
  • Provide support on all warehouse equipment and processes, including: label printers, scanners and UPS / FedEx terminal computers
  • Physical setup of computer system for users and office worksations
  • Document user requests and solutions in helpdesk software
  • One-on-one end-user training, as needed
  • Assist the Information Services manager with special projects, as assigned
  • Additional related duties, as assigned

What You'll Bring

We are looking for a customer-focused individual with the ability to clearly communicate technical solutions in a user-friendly, professional manner. The ideal candidate will:

  • Capably handle required administrative functions
  • Devise workable solutions
  • Demonstrate a desire to assist others, promoting positive behavior to internal and external customers
  • Be internally motivated and work well with minimal supervision
  • Listen to others, expressing ideas, both orally and in writing
  • Possess a strong attention to detail and excellent documentation practices

Qualifications

  • Associate's degree in related field and / or 1 โ€“ 3 years of work-related experience
  • Experience configuring and administering multiple software packages and server tools, including: Windows OS, VMware, vSphere and Cisco networking tools
  • Basic knowledge of Microsoft Office, Adobe Creative Cloud and Nitro Pro
  • Dell laptop certification, preferred

If you need assistance with the application process or would like to request a paper application, please contact Skytron's Human Resources Department at 800.759.8766.

We are proud to be an equal opportunity employer. Skytron welcomes applicants of all backgrounds and hires based on skills, experience, and qualifications. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other protected characteristic under the law.