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End User Analyst Jobs (NOW HIRING)

Inspire Brands

End User Support Analyst

Atlanta, GA · On-site

The End User Support Analyst is responsible for delivering high-quality technical support and customer service to internal users by resolving hardware, software, and network issues. This role serves ...

CYNET SYSTEMS

End User Support Specialist

Baltimore, MD · On-site

$50 - $55/hr

Analyze and resolve escalated incidents and service requests within agreed upon SLAs, ensuring minimal disruption to end user productivity. * Collaborate with cross-functional teams, including ...

Inspire Brands

End User Support Analyst

Atlanta, GA · On-site

The End User Support Analyst is responsible for delivering high-quality technical support and customer service to internal users by resolving hardware, software, and network issues. This role serves ...

Excentium, Inc.

The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role ...

Core BTS, Inc.

User Support Analyst

New York, NY · On-site

$70K - $80K/yr

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional customer service. This role will be vital in ensuring a smooth roll out of Cisco IP Phones to users. The ...

Ivy Rehab Network

End User Compute Lead

La Crosse, WI · On-site +1

... analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

AccentCare, Inc.

End User Support

Brooklyn, NY · On-site

$25 - $28.50/hr

The End User Support Analyst will provide support to end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing ...

Core BTS, INC.

User Support Analyst

New York, NY · On-site

$70K - $80K/yr

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional customer service. This role will be vital in ensuring a smooth roll out of Cisco IP Phones to users. The ...

Copeland

End User Support Analyst

Forney, TX · On-site

The End User Support Analyst will partner closely with Enterprise IT teams to ensure Copeland technology standards, security policies, and modern device management practices are implemented and ...

Ivy Rehab Network

End User Compute Lead

La Crosse, WI · On-site

... analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

Ivy Rehab Network

End User Compute Lead

Birmingham, AL · On-site

... analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

Ivy Rehab Network

End User Compute Lead

Charlotte, NC · On-site

... analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

Excentium, Inc.

End User Support Specialist

Andrews, MD · On-site

The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role ...

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End User Analyst information

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How much do end user analyst jobs pay per year?

As of Jul 7, 2026, the average yearly pay for end user analyst in the United States is $112,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

Will AI replace system analyst?

End User Analysts focus on supporting and troubleshooting user systems and applications, a role that requires understanding user needs and communication skills. While AI can automate routine tasks and data analysis, it is unlikely to fully replace the human judgment, problem-solving, and interpersonal skills essential to system analysis roles. Professionals in this field may need to adapt by integrating AI tools into their workflows to enhance efficiency.

What skills are needed for end user support?

End User Analysts need strong communication skills to effectively assist users, technical troubleshooting abilities to resolve hardware and software issues, and familiarity with operating systems, productivity tools, and support ticketing systems. Customer service skills and patience are also important for providing effective support in a fast-paced environment.

What does an end user analyst do?

An end user analyst supports and troubleshoots software and hardware issues for end users within an organization. They analyze user problems, provide technical assistance, and may use tools like ticketing systems to track and resolve issues efficiently. Strong communication skills and knowledge of IT systems are essential for this role.

What are some common challenges End User Analysts face when supporting diverse user groups?

End User Analysts often encounter challenges such as addressing a wide range of technical skill levels among users, managing high volumes of support requests, and troubleshooting both hardware and software issues in varied environments. They must be adept at clear communication and problem-solving, especially when users are frustrated or under time constraints. Balancing quick resolution times with thorough, user-friendly support is a key part of the role, and analysts frequently collaborate with IT teams and other departments to ensure consistent service quality.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-compensated cybersecurity role.

What is an End User Analyst?

An End User Analyst is an IT professional responsible for providing technical support and assistance to end users within an organization. They troubleshoot hardware and software issues, install and configure computer systems, and ensure that employees can effectively use technology tools. End User Analysts also document issues, create user guides, and may train staff on new applications or systems. Their goal is to minimize downtime and help users resolve technical problems quickly. This role is crucial for maintaining productivity and smooth operations in any business environment.

What are the key skills and qualifications needed to thrive as an End User Analyst, and why are they important?

To thrive as an End User Analyst, you need strong troubleshooting abilities, knowledge of computer systems, and typically an associate's or bachelor's degree in information technology or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are often required. Excellent communication, patience, and problem-solving skills help you effectively support users and manage technical issues under pressure. These skills and qualifications are crucial for ensuring smooth IT operations, minimizing downtime, and delivering high-quality user support.
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End User Analyst jobs near you
Infographic showing various End User Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $112,421 per year, or $54 per hour.
End User Support Analyst

End User Support Analyst

Global Channel Management, Inc.

Waltham, MA

$25/hr

Contractor

Re-posted 19 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Seeking End User Support Analyst for position in Marlborough, MA with degree in customer/user experience or related field.


End User Support Analyst requirements:

5+ years of experience in Customer/User Experience research

Fluency with UX/CX conventions and standards

Usability testing experience a must

Data visualization experience a plus.

Experience with contextual inquiries, one-to-one interviews, focus groups, heuristic evaluations, field studies



End User Support Analyst responsibilities:


Prepare user research approach for customer trials

Create research tools, for example, surveys and test scripts necessary to conduct research

Conduct research activities, such as in-depth surveys, one-to-one interviews, focus groups, heuristic evaluations etc.

Compile and document findings of the research and identify patterns and trends

Present research findings in a clear, concise and compelling manner

Logistics coordination for customer trials research.


Pays $25/hr

Additional Information

$25/HR

6 months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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