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End User Analyst Jobs (NOW HIRING)

End User Specialist

Brownsburg, IN · Hybrid

$30 - $35/hr

... analysis, identify recurring issues, and document solutions as knowledge base articles and end-user guides. • Escalate unresolved issues to Tier 3 with complete technical notes, timelines, and ...

Analyze and resolve escalated incidents and service requests within agreed upon SLAs, ensuring minimal disruption to end user productivity. * Collaborate with cross-functional teams, including ...

The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role ...

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional customer service. This role will be vital in ensuring a smooth roll out of Cisco IP Phones to users. The ...

Consultant - End User Compute - Mobile Device Management - MS Intune Location: Houston, TX Duration ... process Analytical and Communication skills Planning and Co-ordination skills Additional ...

... analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

End User Support

Brooklyn, NY · On-site

$25 - $28.50/hr

The End User Support Analyst will provide support to end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing ...

... analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role ...

User Support Analyst

New York, NY · On-site

$70K - $80K/yr

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional customer service. This role will be vital in ensuring a smooth roll out of Cisco IP Phones to users. The ...

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End User Analyst information

See salary details

$46K

$117.5K

How much do end user analyst jobs pay per year?

As of Jun 12, 2026, the average yearly pay for end user analyst in the United States is $112,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

How much does an IT analyst earn?

An End User Analyst's salary typically ranges from $50,000 to $80,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in larger organizations or tech hubs.

What IT jobs pay 100k a year?

End User Analysts typically do not earn $100,000 annually; however, related IT roles such as IT Managers, Systems Administrators, and Network Architects often have salaries at or above this level. These positions usually require strong technical skills, certifications, and experience working with enterprise systems and support environments.

What are some common challenges End User Analysts face when supporting diverse user groups?

End User Analysts often encounter challenges such as addressing a wide range of technical skill levels among users, managing high volumes of support requests, and troubleshooting both hardware and software issues in varied environments. They must be adept at clear communication and problem-solving, especially when users are frustrated or under time constraints. Balancing quick resolution times with thorough, user-friendly support is a key part of the role, and analysts frequently collaborate with IT teams and other departments to ensure consistent service quality.

What jobs will boom in 2026?

End User Analysts are expected to see growth as organizations increasingly rely on technology support and user experience management. Skills in troubleshooting, software tools, and customer service will be valuable, with demand driven by digital transformation across industries.

Is IT difficult to get a job as a data analyst?

Getting a job as a data analyst can be competitive, but having strong skills in data analysis tools like Excel, SQL, and visualization software, along with relevant certifications or a degree, can improve your chances. Entry-level positions are often available, but experience and technical proficiency are important for more advanced roles.

What is an End User Analyst?

An End User Analyst is an IT professional responsible for providing technical support and assistance to end users within an organization. They troubleshoot hardware and software issues, install and configure computer systems, and ensure that employees can effectively use technology tools. End User Analysts also document issues, create user guides, and may train staff on new applications or systems. Their goal is to minimize downtime and help users resolve technical problems quickly. This role is crucial for maintaining productivity and smooth operations in any business environment.

What are the key skills and qualifications needed to thrive as an End User Analyst, and why are they important?

To thrive as an End User Analyst, you need strong troubleshooting abilities, knowledge of computer systems, and typically an associate's or bachelor's degree in information technology or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are often required. Excellent communication, patience, and problem-solving skills help you effectively support users and manage technical issues under pressure. These skills and qualifications are crucial for ensuring smooth IT operations, minimizing downtime, and delivering high-quality user support.
More about End User Analyst jobs
What cities are hiring for End User Analyst jobs? Cities with the most End User Analyst job openings:
Infographic showing various End User Analyst job openings in the United States as of June 2026, with employment types broken down into 69% Full Time, 5% Temporary, and 26% Contract. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $112,421 per year, or $54 per hour.
End User Support Analyst

$25/hr

Contractor

Posted 24 days ago


Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Seeking End User Support Analyst for position in Marlborough, MA with degree in customer/user experience or related field.


End User Support Analyst requirements:

5+ years of experience in Customer/User Experience research

Fluency with UX/CX conventions and standards

Usability testing experience a must

Data visualization experience a plus.

Experience with contextual inquiries, one-to-one interviews, focus groups, heuristic evaluations, field studies



End User Support Analyst responsibilities:


Prepare user research approach for customer trials

Create research tools, for example, surveys and test scripts necessary to conduct research

Conduct research activities, such as in-depth surveys, one-to-one interviews, focus groups, heuristic evaluations etc.

Compile and document findings of the research and identify patterns and trends

Present research findings in a clear, concise and compelling manner

Logistics coordination for customer trials research.


Pays $25/hr

Additional Information

$25/HR

6 months


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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