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End User Analyst Jobs (NOW HIRING)

City of Lubbock

End User Support Technician

Lubbock, TX · On-site

$40K - $66K/yr

Analyze environment, determine requirement alternatives, and make recommendations resulting in a network product solution or implementation fully satisfying end-user work needs; Establish and ...

New

Krispy Kreme

End User Support Specialist

Charlotte, NC · On-site

Krispy Kreme's End User Support Specialist will contribute to the success of the organization by ... Issue resolution will be determined by utilizing a variety of problem-solving methods, analytical ...

Krispy Kreme

End User Support Specialist

Charlotte, NC · On-site

Krispy Kreme's End User Support Specialist will contribute to the success of the organization by ... Issue resolution will be determined by utilizing a variety of problem-solving methods, analytical ...

Diverse Lynx

End User Services - Analyst

Spring Valley, NY · On-site

$20.75 - $28.25/hr

Traveling to user locations to diagnose and resolve hardware, software, and network issues that ... Interacting professionally and courteously with end-users, understanding their issues, and ...

Infosys

End User Computing Hands & Feet

Dallas, TX · On-site

$64K - $83K/yr

... analyse outcomes, and report defects to the development team, to facilitate enhancement of ... Ensure high levels of end-user satisfaction. Preferred Skill and Experience • Communication and ...

New

DataServ

End User Support Specialist

Tiffin, OH · On-site

The End User Support Specialist will provide on-site support, troubleshooting issues related to ... analytical thinking skills Preferred : • CompTIA certification (preferred but not required ...

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End User Analyst information

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$46K

$117.5K

How much do end user analyst jobs pay per year?

As of Jul 8, 2026, the average yearly pay for end user analyst in the United States is $112,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

Will AI replace system analyst?

End User Analysts focus on supporting and troubleshooting user systems and applications, a role that requires understanding user needs and communication skills. While AI can automate routine tasks and data analysis, it is unlikely to fully replace the human judgment, problem-solving, and interpersonal skills essential to system analysis roles. Professionals in this field may need to adapt by integrating AI tools into their workflows to enhance efficiency.

What skills are needed for end user support?

End User Analysts need strong communication skills to effectively assist users, technical troubleshooting abilities to resolve hardware and software issues, and familiarity with operating systems, productivity tools, and support ticketing systems. Customer service skills and patience are also important for providing effective support in a fast-paced environment.

What does an end user analyst do?

An end user analyst supports and troubleshoots software and hardware issues for end users within an organization. They analyze user problems, provide technical assistance, and may use tools like ticketing systems to track and resolve issues efficiently. Strong communication skills and knowledge of IT systems are essential for this role.

What are some common challenges End User Analysts face when supporting diverse user groups?

End User Analysts often encounter challenges such as addressing a wide range of technical skill levels among users, managing high volumes of support requests, and troubleshooting both hardware and software issues in varied environments. They must be adept at clear communication and problem-solving, especially when users are frustrated or under time constraints. Balancing quick resolution times with thorough, user-friendly support is a key part of the role, and analysts frequently collaborate with IT teams and other departments to ensure consistent service quality.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-compensated cybersecurity role.

What is an End User Analyst?

An End User Analyst is an IT professional responsible for providing technical support and assistance to end users within an organization. They troubleshoot hardware and software issues, install and configure computer systems, and ensure that employees can effectively use technology tools. End User Analysts also document issues, create user guides, and may train staff on new applications or systems. Their goal is to minimize downtime and help users resolve technical problems quickly. This role is crucial for maintaining productivity and smooth operations in any business environment.

What are the key skills and qualifications needed to thrive as an End User Analyst, and why are they important?

To thrive as an End User Analyst, you need strong troubleshooting abilities, knowledge of computer systems, and typically an associate's or bachelor's degree in information technology or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are often required. Excellent communication, patience, and problem-solving skills help you effectively support users and manage technical issues under pressure. These skills and qualifications are crucial for ensuring smooth IT operations, minimizing downtime, and delivering high-quality user support.
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End User Analyst jobs near you
Infographic showing various End User Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $112,421 per year, or $54 per hour.
End User Support Technician

End User Support Technician

City of Lubbock

Lubbock, TX • On-site

$40K - $66K/yr

Full-time

Posted 5 days ago

New

Job description

Summary Provides technical support for laptops, PCs, mobile devices, printers and peripherals to restore service and deliver solutions to meet user requirements for all employees of the City of Lubbock. Essential Functions Reviews and prioritizes user requests for service and support; schedules work; Installs and tests computers and equipment, peripherals and software. Installs and configures printers; Installs, repairs, and troubleshoots PC's, Printers, Electronic Technology peripherals as dictated by everyday business needs; Resolves help desk issues for users; Evaluates new hardware and software to determine functionality and compatibility with existing configurations.

Additional Duties: Executes routine computer repairs and installation; Performs related work as assigned. Qualifications Completion of a bachelor degree in management information systems, computer science, or a related field. Related experience may substitute for education requirement on a year-to-year basis.

No specific experience required. Any combination of relevant education and experience which provides the following: Physical Exam Required Valid Driver's License Critical Infrastructure: This position has been determined to have close contact with, or control of Critical Infrastructure components. This position is subject to extensive background checks and random drug screening.

No Class B Misdemeanor convictions within last 10 years No Class A Misdemeanor, Felony Convictions or Family Violence Conviction Knowledge and Abilities Knowledge of: IBM-compatible workstations. Ability to: Communicate effectively orally and in writing; Work effectively in a dynamic, fast paced environment, meet deadlines; Plan and organize personal workload, coordinate with co-workers as a team member; Analyze environment, determine requirement alternatives, and make recommendations resulting in a network product solution or implementation fully satisfying end-user work needs; Establish and maintain effective working relationships with end users. Physical Requirements: Frequently lift and carry up to 10 pounds.

Occasionally lift and carry up to 50 pounds. Frequently bend and kneel during the shift. Frequently push and pull objects.

Frequently flex upper trunk forward at the waist and partially at the knees. Frequently rotate upper trunk to the left or right while sitting or standing. Place arms above, at, and below shoulder height.

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