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End User Analyst Jobs Near Me

Vertiv Co

IT End User Services Analyst

Westerville, OH · On-site

POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital ...

Qnity

End User Computing (EUC) Engineer

Delaware, OH · Hybrid

Analyze trends and proactively improve user experience * Develop user documentation and support ... in End User Computing or Desktop Engineering * Strong experience with: * Windows 10/11 ...

Miner, LTD

Account Executive - End User Sales

Columbus, OH · On-site

$60K - $90K/yr

... analysis and proactive preventative maintenance solutions to companies throughout North America ... Job Summary Miner Account Executives represent the end user sales side of our business. We focus on ...

Miner LTD

Account Executive - End User Sales

Columbus, OH · On-site

$60K - $90K/yr

... analysis and proactive preventative maintenance solutions to companies throughout North America ... Job Summary Miner Account Executives represent the end user sales side of our business. We focus on ...

DwyerOmega

Help Desk Analyst III

Westerville, OH · On-site

$26 - $33/hr

We are in search of a Senior Help Desk Analyst III to ensure that end-user computer hardware, software, and applications are functional and well-maintained. This role is responsible for process ...

4 Over llc

Designer, UI/UX

Columbus, OH · On-site

$85K - $110K/yr

Design intuitive end-to-end user experiences across web and mobile applications. * Create user ... Analyze customer behavior, product analytics, usability studies, and customer feedback to identify ...

New

INENT INC

Technical Systems Analyst

Columbus, OH · On-site

... user requirements thru observation, interviews and analysis Required 4 Years Experience working directly with end users to define requirements and provide technical advice and assistance in large ...

Brooksource

Service Desk Analyst

Dublin, OH · On-site

$18 - $20/hr

Service Desk Analyst Remote Compensation: $20 per hour ABOUT THE ROLE Our client, is seeking ... In this role, you will provide high-quality end-user support in a fast-paced, ticket-driven ...

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As of Aug 8, 2026, the average yearly pay for end user analyst in the United States is $112,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.
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End User Analyst jobs near you
A map of the United States highlighting the number of End User Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of End User Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT End User Services Analyst

Vertiv Group Corp.

Westerville, OH • On-site

Full-time

Re-posted 12 days ago

Vertiv rating

6.7

Company rating: 6.7 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

377th of 487 rated machine equipment manufacturers

Job description


POSITION SUMMARY
The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as a point of escalation for incidents that require local resolution. They work alongside the Platform Service Team to support corporate infrastructure and participate in various IT projects.
RESPONSIBILITIES
  • Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary.
  • Provide second-level user support for hardware and software issues.
  • Assist in hardware and software installation/configuration according to corporate policies and guidelines.
  • Aid in troubleshooting and diagnosing hardware/software errors.
  • Support PC replacement programs and emergency equipment exchanges.
  • Provide hands-on assistance for IT project implementations.
  • Help with local backup operations in alignment with corporate policies.
  • Maintain confidentiality on all user data and related information.
  • Strong emphasis on White Glove executive support
  • Perform miscellaneous job-related duties as assigned.

QUALIFICATIONS
  • A+ certificate or 1-2 years' experience in an end user support environment
  • 1-3 years of experience in MS Windows desktop operating system deployment.
  • Basic understanding of Software Distribution and Patch Management tools.
  • Experience with ITSM systems like ServiceNow.
  • Basic knowledge of network infrastructure and security principles.

PHYSICAL & ENVIRONMENTAL DEMANDS
  • Medium lifting (30 lbs. - 45 lbs.)
  • Frequent standing, kneeling, crawling, stooping, bending, twisting, and climbing (stairs, ladders).

TIME TRAVEL REQUIRED
  • 10%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
  • High-Performance Culture
  • Customer Focus
  • Operational Excellence
  • Innovation
  • Financial Strength

VERTIV BEHAVIORS
  • Own it
  • Act with urgency
  • Foster a customer-first mindset
  • Think big and execute
  • Lead by example
  • Drive continuous improvement
  • Learn and seek out development
  • Promote transparent & open communication

About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
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About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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