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Associate Service Desk Analyst Jobs in Texas (NOW HIRING)

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Service Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

They are seeking a Service Desk Analyst who will support the operational efficiency of the Service Support Division by resolving first level customer service requests related to hardware and software ...

Service Desk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This ...

Service Desk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This ...

Service Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic ...

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...

Service Desk Analyst II

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization ... Associate's degree in the field of Computer Science, Information Systems or related field of study ...

Service Desk Analyst (Entry-Level)Overview We are seeking a customer-focused Service Desk Analyst to provide first and second-level technical support to internal employees in a fast-paced support ...

New

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...

Service Desk Analyst

Mckinney, TX

$19 - $26/hr

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...

Title: Service Desk Analyst Location: Frisco, TX Duration: 6 month (may extend) Pay-rate: $15/hour on W2 Independently resolve tickets within SLA Adheres to standard operating procedures / work ...

Service Desk Analyst

Houston, TX · On-site

$17.75 - $24.25/hr

Job Summary The Service Desk Analyst will provide technical support and play a key role in ... Associate degree in information technology preferred * Minimum (2) two years of experience working ...

General Summary We are seeking customer-focused and technically skilled Service Desk Analysts to support end users within a fast-paced IT services environment. This role is responsible for providing ...

Service Desk Analyst

Irving, TX · On-site

$19.75 - $27/hr

Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details ... Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision ...

The Service Desk Analyst 2 will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role is accountable for creating ...

Service Desk Analyst

San Antonio, TX

$18.50 - $25.25/hr

Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center or service NOW. Remote ...

Service Desk Analyst 1

Mckinney, TX · Hybrid

$48K - $55K/yr

JOB SUMMARY The Service Desk Analyst 1 role will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role is ...

Service Desk Analyst 1

Mckinney, TX · Hybrid

$48K - $55K/yr

JOB SUMMARY The Service Desk Analyst 1 role will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role is ...

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Showing results 1-20

Associate Service Desk Analyst information

See Texas salary details

$13

$22

$33

How much do associate service desk analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for associate service desk analyst in Texas is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.10 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

What are the most commonly searched types of Service Desk Analyst jobs in Texas? The most popular types of Service Desk Analyst jobs in Texas are:
What are popular job titles related to Associate Service Desk Analyst jobs in Texas? For Associate Service Desk Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Associate Service Desk Analyst jobs in Texas look for? The top searched job categories for Associate Service Desk Analyst jobs in Texas are:
What cities in Texas are hiring for Associate Service Desk Analyst jobs? Cities in Texas with the most Associate Service Desk Analyst job openings:

Service Desk Analyst

MB2 Dental

Carrollton, TX • On-site

$19.75 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


MB2 Dental rating

6.4

Company rating: 6.4 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

340th of 485 rated business services


Job description

Overview

At MB2 Dental, we prioritize superior customer service and the ecient operation of our information technology systems. We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing IT system performance, resolving IT equipment and software issues, and providing IT support to on-site staff and partner oces.

MB2 Dental is pleased to offer a competitive compensation package that includes medical/dental/vision/life insurance, long- and short-term disability, PTO, paid holidays, traditional and Roth 401(k) options, and more.

Service Desk Analyst Responsibilities:

  • Resolve incoming end-user IT-related issues for remote partner oces and onsite users
  • Prioritize the resolution of IT concerns and escalate issues to relevant stakeholders
  • Perform system installations, updates, and maintenance for practice management systems
  • Collaborate with vendors to resolve remote partner oce issues
  • Document processes and maintain service desk records
  • Actively participate in sta meetings to recommend optimizations for IT performance and prevent future problems
  • Collaborate with internal departments to ensure IT needs are met

Service Desk Analyst Requirements:

  • CompTIA A+ and Net+ certications or at least 3 years of experience in IT performance analysis and end-user support in the health industry
  • Must have experience operating at Tier 2 or higher within a service desk or technical support environment
  • Ability to lift up to 75 lbs. and assist with equipment setup and relocation when necessary
  • Prociency in customer relationship management (CRM) and task management software
  • Exceptional analytical and problem-solving skills
  • Advanced collaboration, communication, and interpersonal skills
  • Excellent organizational and time management skills
  • MacOS experience or certication is highly preferred, particularly for supporting end users who rely on Apple products and services
  • Dental support experience is a plus, as familiarity with dental practice management systems and technologies will be benecial when supporting our teams

MB2 Dental Solutions, LLC is an equal opportunity employer.

QualificationsResponsibilitiesEmployment Type: OTHER

What MB2 Dental employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About MB2 Dental

Sourced by ZipRecruiter

Headquartered in Dallas, Texas, MB2 Dental was founded in 2007 as America’s first and fastest-growing Dental Partnership Organization (DPO). MB2 partners with hundreds of dentists and specialists across the nation and is always looking for the right doctors to join the movement.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Carrollton, TX, US

Year founded

2007

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