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Associate Service Desk Analyst Jobs in Texas (NOW HIRING)

Community Options, Inc.

Help Desk Analyst

Dallas, TX · On-site

$50K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for ... Associate's degree in Computer Science or related field * A+ or Microsoft Desktop Support ...

Methodist-Health-System

HELP DESK ANALYST

Dallas, TX · On-site

$52 - $68/hr

... • Associate or Bachelor's Degree in Computer Science, Information Systems or related field ... Services preferred. • Ability to effectively communicate in English, both written and verbally ...

Methodisthealthsystem

HELP DESK ANALYST

Dallas, TX

$20.25 - $27.75/hr

Associate or Bachelor's Degree in Computer Science, Information Systems or related field preferred ... Customer service oriented with demonstrated skills in service recovery. Ability to work any hours ...

Methodist Health System

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

... • Associate or Bachelor's Degree in Computer Science, Information Systems or related field ... Services preferred. • Ability to effectively communicate in English, both written and verbally ...

Scalence L.L.C.

Analyst Service Desk 1

San Antonio, TX · On-site

$18.50 - $25.25/hr

C. is seeking a Service Desk Analyst to provide IT support for users experiencing issues with computer hardware or software. The role involves responding to inquiries, resolving problems, and ...

Community Options, Inc.

Help Desk Analyst

Dallas, TX

$50K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk ...

Motion Recruitment

D&T Help Desk Analyst

Richardson, TX

$18.50 - $25.25/hr

D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion ... This is a customer service-focused role that requires strong troubleshooting skills and the ability ...

New

Merge IT

Help Desk Analyst - Plano, TX

Plano, TX · On-site

$19.75 - $27/hr

Merge IT is seeking to add six Help Desk Analysts to their team in Plano, TX. The First Level ... Service Desk methods, skills, and processes to ensure consistent, high-quality product and service ...

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Showing results 41-60

All JobsAssociate Service Desk Analyst JobsAssociate Service Desk Analyst Jobs in Texas

Associate Service Desk Analyst information

See Texas salary details

$13

$22

$33

How much do associate service desk analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for associate service desk analyst in Texas is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.10 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is an associate service desk analyst an entry level job?

Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.

What does an associate service desk analyst do?

An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.

What is the average salary for an associate service desk analyst in the US?

The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.

What are the most commonly searched types of Service Desk Analyst jobs in Texas?

The most popular types of Service Desk Analyst jobs in Texas are:

What are popular job titles related to Associate Service Desk Analyst jobs in Texas?

For Associate Service Desk Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Associate Service Desk Analyst jobs in Texas look for?

The top searched job categories for Associate Service Desk Analyst jobs in Texas are:

What cities in Texas are hiring for Associate Service Desk Analyst jobs?

Cities in Texas with the most Associate Service Desk Analyst job openings:

Associate Service Desk Analyst jobs near you
Infographic showing various Associate Service Desk Analyst job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,681 per year, or $22.4 per hour.

Help Desk Analyst

Community Options, Inc.

Dallas, TX • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Community Options rating

6.2

Company rating: 6.2 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

109th of 246 rated social care providers

Job description

Description
Position at Community Options, Inc.
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.
We are now hiring a Full-Time Help Desk Analyst in Dallas, TX. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.
Starting Rate: $50,000
Responsibilities
  • Provide prompt, courteous support company wide, in person or via phone or email
  • Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment
  • Understand and Follow documented service operations, policies, and procedures
  • Provide prompt, courteous, and complete resolution of customer requests
  • Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
  • Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
  • Travel to local offices to troubleshoot and resolve issues
  • Document, track and monitor technical problems and solutions
  • Prepare activity reports
  • Inform management of recurring problems
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Administer help desk software

Minimum Requirements
  • Minimum one year of professional IT experience
  • Audio / Visual experience a plus
  • Valid Driver's License
  • Some proficiency in AD, Office365, Multiple browser's, Computer Hardware
  • Experience supporting Android and iPhone, Mobile Device Management a plus
  • Logical troubleshooting skills
  • Excellent time management and interpersonal skills and a high-level attention to detail
  • Understanding of best security practices and continual updating of knowledge base

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V
#ind-na

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