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Associate Service Desk Analyst Jobs (NOW HIRING)

Service Desk Analyst

Phoenix, AZ ยท On-site

$20 - $29/hr

Service Desk Analyst Location: Phoenix, AZ (Local candidates only) Work Schedule: First 7-10 days onsite for training, then remote Max Pay Rate = $22.33/hour Job Summary: DES is seeking a Service ...

Sr. Service Desk Analyst

Richmond, VA

$20 - $27.50/hr

... for a Sr . Service Desk Analyst to manage the delivery of technical issue resolution and ... Associates degree or 2 years of relevant experience in a technical field or customer service ...

Service Desk Analyst

Coraopolis, PA ยท On-site

$19.50 - $26.75/hr

Overview SERVICE DESK ANALYST Department: Service Desk Reports to: Service Desk Manager FLSA: Non-Exempt Position Summary The Service Desk Analyst primary function is to provide technical support for ...

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...

Service Desk Analyst

Arlington, VA ยท On-site

$23.50 - $32.25/hr

Our client is seeking a candidate for a Service Desk Analyst role supporting a high-profile Department of Defense (DoD) customer. This position is full-time and onsite in Arlington, VA, Monday ...

Service Desk Analyst

Austin, TX ยท Hybrid

$55K - $79K/yr

Flash is looking for a Service Desk Analyst to help deliver on our mission to free consumers from the hassles of everyday travel by making it faster and easier to get where you need to go, so they ...

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...

SERVICE DESK ANALYST

Phoenix, AZ ยท On-site +1

$25/hr

SERVICE DESK ANALYST Job Location: Address: Arizona Department of Veterans' Services 4141 N ... Associate Degree, plus two or more years of experience in IT Helpdesk end-user corporate-type ...

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...

Service Desk Analyst

Coraopolis, PA

$19.50 - $26.75/hr

SERVICE DESK ANALYST Department: Service Desk Reports to: Service Desk Manager FLSA: Non-Exempt Schedule: 10am - 7pm EST Position Summary The Service Desk Analyst primary function is to provide ...

Service Desk Analyst

Pontiac, MI ยท On-site

$20.25 - $27.75/hr

We offer an excellent compensation package We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. Please refer someone else if you are not available at this time or ...

Service Desk Analyst II

Anchorage, AK ยท On-site

$79K - $132K/yr

Service Desk Analyst Team Lead Primary Functions: Responsible for technical support, first-line problem/outage analysis, triage, and resolution in a 24x7 Operations Center. Operate in a fashion that ...

New

Service Desk Analyst I

Independence, OH ยท Remote

$21 - $28.75/hr

The Service Desk Analyst is responsible for providing high-quality, reactive technical support to ... Associate degree plus 1 year of relevant professional experience * 2 years of relevant professional ...

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Associate Service Desk Analyst information

See salary details

$14

$24

$35

How much do associate service desk analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for associate service desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

What does a service desk analyst do?

A service desk analyst provides technical support to users by troubleshooting hardware, software, and network issues. They assist with incident resolution, document problems, and may use ticketing systems to track requests, often working in IT support environments and requiring good communication skills.
More about Associate Service Desk Analyst jobs
What cities are hiring for Associate Service Desk Analyst jobs? Cities with the most Associate Service Desk Analyst job openings:
What are the most commonly searched types of Service Desk Analyst jobs? The most popular types of Service Desk Analyst jobs are:
What states have the most Associate Service Desk Analyst jobs? States with the most job openings for Associate Service Desk Analyst jobs include:
Infographic showing various Associate Service Desk Analyst job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 23% Full Time, 72% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Service Desk Analyst

ProAxis Consulting

Phoenix, AZ โ€ข On-site

$20 - $29/hr

Full-time

Posted 16 days ago


Job description




Job Title: Service Desk Analyst
Location: Phoenix, AZ (Local candidates only)
Work Schedule: First 7โ€“10 days onsite for training, then remote

Max Pay Rate = $22.33/hour

Job Summary:
DES is seeking a Service Desk Analyst to provide Level-1 technical support for agency users. Responsibilities include handling support requests via phone, email, chat, and ticketing systems related to desktops, hardware, software, Active Directory, VPN, Google Workspace, Microsoft Office, printers, and other IT services.

Required Skills & Experience:

2+ years of technical support experience in a call center environment
2+ years of hands-on desktop support experience
Experience with Windows OS, ServiceNow, Microsoft Office, and Google Workspace
Strong troubleshooting and customer service skills
A+, Microsoft, Google, or related technical certifications preferred

Requirements

2+ years of technical support experience in a call center environment
2+ years of hands-on desktop support experience
Experience with Windows OS, ServiceNow, Microsoft Office, and Google Workspace
Strong troubleshooting and customer service skills
A+, Microsoft, Google, or related technical certifications preferred