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Associate Service Desk Analyst Jobs in Ohio (NOW HIRING)

Service Desk Technician

Cleveland, OH · On-site

$31K - $52K/yr

Service Desk Technician Would you like to join us in a growing, thriving tech company with the ... Associate's degree in a technical field or equivalent relevant experience. * 2+ years hands-on ...

... service, interpersonal, and organizational skills. Valid Driver License (must be able to drive ... Associate's degree in Computer Science or related discipline preferred. Relevant IT certifications ...

Service Desk Agent

Columbus, OH · On-site

$16.50 - $21/hr

... associate to technician and group performance • Coordinate training and documentation of ... IT Service Desk • Proactive, effectively addressing Incidents and Service Requests, having ...

... and analytic tools with quality employees, management, and ownership who genuinely care. We ... The End User Service Desk Technician is responsible for Tier 1 and certain Tier 2 tasks. This ...

The (O365/ID management- IT Service Desk Analyst) will provide first and second line technical support to internal staff. The successful candidate will require an aptitude for working with ...

Help Desk Analyst I

Findlay, OH · On-site

$19.25 - $26.25/hr

Associate's degree in computer science, technical/vocational training or equivalent work experience ... Positive service-oriented interpersonal and communication skills required. * A valid driver ...

The Client Service Desk is the hub of the organization as we interact with multiple departments and ... Analyze, troubleshoot, and resolve complex application issues * Triage cases to isolate issues and ...

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH · On-site

$19.75 - $27/hr

... associate's degree with significant coursework (16 semester or 24 quarter hours) in computer ... Ability to make recommendations on policies on system use and services. Provides help desk support ...

Showing results 41-60

Associate Service Desk Analyst information

See Ohio salary details

$13

$22

$34

How much do associate service desk analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for associate service desk analyst in Ohio is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.58 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

What are the most commonly searched types of Service Desk Analyst jobs in Ohio? The most popular types of Service Desk Analyst jobs in Ohio are:
What are popular job titles related to Associate Service Desk Analyst jobs in Ohio? For Associate Service Desk Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Associate Service Desk Analyst jobs in Ohio look for? The top searched job categories for Associate Service Desk Analyst jobs in Ohio are:
Infographic showing various Associate Service Desk Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,635 per year, or $22.9 per hour.

Service Desk Analyst_Call Centre exp_w2

US IT Solutions Inc

Columbus, OH

$19.75 - $27/hr

Full-time

Re-posted 18 days ago


Job description

Company Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description


  • Office 365 admin console experience
  • PowerShell experience creating scripts, etc.
  • MS exchange administration and migration experience
  • Incident Management experience - Managing incidents including business expectations and
  • communication
  • Basic User & Security Group Active Directory administration
  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and
  • Office 2007
  • Experience with using and troubleshooting Outlook 2007 within a network environment
  • (permissions, calendar sharing, delegation)
  • Self-motivated achiever who gains satisfaction from providing excellent customer service
Qualifications

2-3 years previous IT Service Desk and/or Call Centre experience required in the following areas.

Additional Information

All your information will be kept confidential according to EEO guidelines.