Helpdesk Support
$19.25 - $26/hr
Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Qualifications any one having help desk experience and ...
Helpdesk Support
$19.25 - $26/hr
Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Qualifications any one having help desk experience and ...
IT Service Desk Analyst
$16 - $17/hr
Client computing hardware (Dell & Apple) * Client computing operating systems (Microsoft Windows ... helping customers by providing product and service information and resolving technical issues.
Quick apply
IT Service Desk Analyst
$16 - $17/hr
Client computing hardware (Dell & Apple) * Client computing operating systems (Microsoft Windows ... helping customers by providing product and service information and resolving technical issues.
Airlines- Desktop Support
Vandalia, OH · On-site
$19 - $24.25/hr
Technical degree and/or equivalent experience * 2 years Help Desk and/or customer service ... Apple certification (Apple Genius) * A+ Certification Skills, Licenses, and Certifications * Strong ...
Quick apply
Airlines- Desktop Support
Vandalia, OH · On-site
$19 - $24.25/hr
Technical degree and/or equivalent experience * 2 years Help Desk and/or customer service ... Apple certification (Apple Genius) * A+ Certification Skills, Licenses, and Certifications * Strong ...
Student Worker Campus Technologies
Elyria, OH · On-site
$12.75 - $14.25/hr
... Help Desk and Operations Team and provide technology support services to the campus community. These support services include desktop operating systems (Microsoft and Apple), mobile devices (IOS and ...
Student Worker Campus Technologies
Elyria, OH · On-site
$12.75 - $14.25/hr
... Help Desk and Operations Team and provide technology support services to the campus community. These support services include desktop operating systems (Microsoft and Apple), mobile devices (IOS and ...
Helpdesk Support
$19.25 - $26/hr
Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US ...
Helpdesk Support
$19.25 - $26/hr
Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US ...
Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave ... Preferred MCP/MSCE/MSCA or HDI CSS. 3-5 years help desk, customer service, and support experience ...
Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave ... Preferred MCP/MSCE/MSCA or HDI CSS. 3-5 years help desk, customer service, and support experience ...
Client Support Technician I - Information Technology
Ashland, OH · On-site
$18.50 - $25.50/hr
Zero (0) to two (2) years of customer service, help desk, desktop support, or technical support ... Apple Certification * Dell Certification * Applicant must be currently authorized to work in the ...
Client Support Technician I - Information Technology
Ashland, OH · On-site
$18.50 - $25.50/hr
Zero (0) to two (2) years of customer service, help desk, desktop support, or technical support ... Apple Certification * Dell Certification * Applicant must be currently authorized to work in the ...
Required Qualifications * 1-3 years of desktop support, help desk, or technical support experience ... Familiarity with Apple Business Manager, Jamf, Kandji, or Microsoft Intune. * Experience with ...
Required Qualifications * 1-3 years of desktop support, help desk, or technical support experience ... Familiarity with Apple Business Manager, Jamf, Kandji, or Microsoft Intune. * Experience with ...
IT Specialist
Solon, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Familiarity with Apple and Android phone support. * Ability to provide remote and phone-based ... Experience using a help desk ticketing system. * Knowledge of SonicWall and general networking ...
IT Specialist
Solon, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Familiarity with Apple and Android phone support. * Ability to provide remote and phone-based ... Experience using a help desk ticketing system. * Knowledge of SonicWall and general networking ...
Service Manager
Botkins, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Changes in attitude toward employees to help them understand the positives of doing a good and ... WORKING CONITIONS:The Service Manager will work at a desk, which is enclosed in the service ...
Service Manager
Botkins, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Changes in attitude toward employees to help them understand the positives of doing a good and ... WORKING CONITIONS:The Service Manager will work at a desk, which is enclosed in the service ...
Service Manager
Botkins, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Changes in attitude toward employees to help them understand the positives of doing a good and ... The Service Manager will work at a desk, which is enclosed in the service department garage. He ...
Service Manager
Botkins, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Changes in attitude toward employees to help them understand the positives of doing a good and ... The Service Manager will work at a desk, which is enclosed in the service department garage. He ...
... Help Desk to schedule client training appointments as needed.Travel throughout a multi-state ... CompetenciesTechnical Competencies Proficiency with Microsoft Office Suite, Windows and Apple ...
Quick apply
... Help Desk to schedule client training appointments as needed.Travel throughout a multi-state ... CompetenciesTechnical Competencies Proficiency with Microsoft Office Suite, Windows and Apple ...
Specialist 2 IT
Cleveland, OH · On-site
$52K - $66K/yr
Medical
Retirement
PTO
Help desk experience is preferred. Familiarity with managing technology in a lab environment ... Experience with supporting MS Windows and Apple devices. * Experience with Microsoft Office ...
Specialist 2 IT
Cleveland, OH · On-site
$52K - $66K/yr
Medical
Retirement
PTO
Help desk experience is preferred. Familiarity with managing technology in a lab environment ... Experience with supporting MS Windows and Apple devices. * Experience with Microsoft Office ...
Specialist 2 IT
Cleveland, OH · On-site
$52K - $66K/yr
Medical
Retirement
PTO
Help desk experience is preferred. Familiarity with managing technology in a lab environment ... Experience with supporting MS Windows and Apple devices. * Experience with Microsoft Office ...
Specialist 2 IT
Cleveland, OH · On-site
$52K - $66K/yr
Medical
Retirement
PTO
Help desk experience is preferred. Familiarity with managing technology in a lab environment ... Experience with supporting MS Windows and Apple devices. * Experience with Microsoft Office ...
Storage Customer Service Representative
Mansfield, OH · On-site
$15.25 - $20.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Storage Customer Service Representative
Mansfield, OH · On-site
$15.25 - $20.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Storage Customer Service Representative
Mansfield, OH · On-site
$15.25 - $20.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Storage Customer Service Representative
Mansfield, OH · On-site
$15.25 - $20.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Storage Customer Service Representative
Ontario, OH · On-site
$11 - $13/hr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Storage Customer Service Representative
Ontario, OH · On-site
$11 - $13/hr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Storage Customer Service Representative
$15.25 - $20.75/hr
Medical
Dental
Life
Retirement
PTO
In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Storage Customer Service Representative
$15.25 - $20.75/hr
Medical
Dental
Life
Retirement
PTO
In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...
Apple Help Desk information
See Ohio salary details
$9.83 - $11.80
4% of jobs
$11.80 - $13.77
4% of jobs
$13.77 - $15.75
9% of jobs
$16.61 is the 25th percentile. Wages below this are outliers.
$15.75 - $17.72
17% of jobs
The median wage is $19.13 / hr.
$17.72 - $19.70
22% of jobs
$21.57 is the 75th percentile. Wages above this are outliers.
$19.70 - $21.67
20% of jobs
$21.67 - $23.64
15% of jobs
$23.64 - $25.62
3% of jobs
$25.62 - $27.59
6% of jobs
$27.59 - $29.56
0% of jobs
$29.56 - $31.54
0% of jobs
$9
$19
$31
How much do apple help desk jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for apple help desk in Ohio is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.92 per hour, depending on experience, location, and employer.
What are some typical challenges faced by Apple Help Desk professionals, and how can they effectively address them?
Apple Help Desk professionals often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing high call volumes, and assisting users with varying levels of technical expertise. Success in this role requires strong problem-solving skills, patience, and effective communication to explain complex solutions in a user-friendly manner. Staying current with Apple product updates and collaborating with teammates for knowledge sharing can also help address less common or more complex issues efficiently.
What is the difference between Apple Help Desk vs Apple Support Specialist?
| Aspect | Apple Help Desk | Apple Support Specialist |
|---|---|---|
| Certifications | Basic Apple certifications, customer service skills | Apple Certified Support Professional (ACSP), technical certifications |
| Work Environment | Help desks, call centers, on-site support | Retail stores, remote support, on-site troubleshooting |
| Employer & Industry Usage | Apple retail stores, authorized service providers | Apple retail stores, corporate support teams |
Apple Help Desk roles focus on customer service and basic troubleshooting, often in call centers or help desks. Apple Support Specialists typically have more technical certifications and handle complex issues, working in retail or remote environments. Both roles serve Apple customers but differ in technical depth and work setting.
What is an Apple Help Desk?
An Apple Help Desk is a support service that assists users with Apple products, such as Mac computers, iPhones, iPads, and software like macOS and iOS. The help desk provides troubleshooting, technical support, and guidance for resolving issues related to Apple hardware and software. It can be accessed by individuals, businesses, or educational institutions seeking expert advice or solutions for their Apple devices. Support may be available via phone, chat, email, or in-person at Apple Stores or authorized service providers.
What are the key skills and qualifications needed to thrive as an Apple Help Desk professional, and why are they important?
To thrive as an Apple Help Desk professional, you need strong troubleshooting skills, in-depth knowledge of Apple hardware and software, and typically a background in IT support or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, macOS, iOS, and ticketing systems is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help you deliver high-quality support and build trust with users. These skills are crucial for ensuring user satisfaction, minimizing downtime, and maintaining the performance of Apple devices in a business or consumer environment.
Does Apple Help Desk have help desk jobs?
Apple Help Desk roles typically involve providing technical support for Apple products and services. These jobs often require strong customer service skills, technical knowledge of Apple devices, and may involve certifications such as Apple Certified Support Professional (ACSP).
What are popular job titles related to Apple Help Desk jobs in Ohio?
For Apple Help Desk jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Apple Help Desk jobs in Ohio look for?
The top searched job categories for Apple Help Desk jobs in Ohio are:
What cities in Ohio are hiring for Apple Help Desk jobs?
Cities in Ohio with the most Apple Help Desk job openings:
Job description
Company Description
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Job Title: Helpdesk Support
Location: Columbus, OH
Duration:
Job Details:
Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests.
Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications, telephony and paging systems, personal computers and mobile devices.
Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages.
Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required.
Qualifications
any one having help desk experience and customer service like inbound and outbound call experience is applicableÂ
Additional Information
vijay kumar
 IT Recruiter
US Tech Solutions
Phone No. #617-848-1794
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000