ZipRecruiter

Log In

1

Apple Help Desk Jobs in Ohio (NOW HIRING)

US Tech Solutions

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Qualifications any one having help desk experience and ...

JW Affinity IT

IT Service Desk Analyst

Cincinnati, OH

$16 - $17/hr

Client computing hardware (Dell & Apple) * Client computing operating systems (Microsoft Windows ... helping customers by providing product and service information and resolving technical issues.

Staffingine LLC

Airlines- Desktop Support

Vandalia, OH · On-site

$19 - $24.25/hr

Technical degree and/or equivalent experience * 2 years Help Desk and/or customer service ... Apple certification (Apple Genius) * A+ Certification Skills, Licenses, and Certifications * Strong ...

US Tech Solutions

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US ...

Apple Farm Service, Inc

Service Manager

Botkins, OH · On-site

Changes in attitude toward employees to help them understand the positives of doing a good and ... The Service Manager will work at a desk, which is enclosed in the service department garage. He ...

Apple Farm Service, Inc

Service Manager

Botkins, OH · On-site

Changes in attitude toward employees to help them understand the positives of doing a good and ... WORKING CONITIONS:The Service Manager will work at a desk, which is enclosed in the service ...

Heunets

VIENNA, OH - DESKTOP SUPPORT TECHNICIAN

Vienna, OH · On-site

$18.75 - $23.75/hr

Image and install software on Windows, and Apple laptops/desktops including IMAC (installations ... Experience working in or supporting a call center or help desk environment * MCP and or A ...

U-Haul

Storage Customer Service Representative

Ontario, OH · On-site

$11 - $13/hr

In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Storage Customer Service Representative

Mansfield, OH · On-site

$15.25 - $20.75/hr

In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Storage Customer Service Representative

Mansfield, OH · On-site

$15.25 - $20.75/hr

In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Storage Customer Service Representative

Mansfield, OH · On-site

$15.25 - $20.75/hr

In this role, you'll help customers with truck, trailer, self-storage, and U-Box rentals, assist ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

All JobsApple Help Desk JobsApple Help Desk Jobs in Ohio

Apple Help Desk information

See Ohio salary details

$9

$19

$31

How much do apple help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for apple help desk in Ohio is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.92 per hour, depending on experience, location, and employer.

What is an Apple Help Desk?

An Apple Help Desk is a support service that assists users with Apple products, such as Mac computers, iPhones, iPads, and software like macOS and iOS. The help desk provides troubleshooting, technical support, and guidance for resolving issues related to Apple hardware and software. It can be accessed by individuals, businesses, or educational institutions seeking expert advice or solutions for their Apple devices. Support may be available via phone, chat, email, or in-person at Apple Stores or authorized service providers.

What are the key skills and qualifications needed to thrive as an Apple Help Desk professional, and why are they important?

To thrive as an Apple Help Desk professional, you need strong troubleshooting skills, in-depth knowledge of Apple hardware and software, and typically a background in IT support or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, macOS, iOS, and ticketing systems is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help you deliver high-quality support and build trust with users. These skills are crucial for ensuring user satisfaction, minimizing downtime, and maintaining the performance of Apple devices in a business or consumer environment.

What are some typical challenges faced by Apple Help Desk professionals, and how can they effectively address them?

Apple Help Desk professionals often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing high call volumes, and assisting users with varying levels of technical expertise. Success in this role requires strong problem-solving skills, patience, and effective communication to explain complex solutions in a user-friendly manner. Staying current with Apple product updates and collaborating with teammates for knowledge sharing can also help address less common or more complex issues efficiently.

What is the difference between Apple Help Desk vs Apple Support Specialist?

AspectApple Help DeskApple Support Specialist
CertificationsBasic Apple certifications, customer service skillsApple Certified Support Professional (ACSP), technical certifications
Work EnvironmentHelp desks, call centers, on-site supportRetail stores, remote support, on-site troubleshooting
Employer & Industry UsageApple retail stores, authorized service providersApple retail stores, corporate support teams

Apple Help Desk roles focus on customer service and basic troubleshooting, often in call centers or help desks. Apple Support Specialists typically have more technical certifications and handle complex issues, working in retail or remote environments. Both roles serve Apple customers but differ in technical depth and work setting.

What are popular job titles related to Apple Help Desk jobs in Ohio?

For Apple Help Desk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Apple Help Desk jobs in Ohio look for?

The top searched job categories for Apple Help Desk jobs in Ohio are:

What cities in Ohio are hiring for Apple Help Desk jobs?

Cities in Ohio with the most Apple Help Desk job openings:

Apple Help Desk jobs near you
Infographic showing various Apple Help Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $41,218 per year, or $19.8 per hour.

Student Worker Help Desk- Campus Technologies

Lorain County Community College (LCCC)

Elyria, OH • On-site

$12.75 - $14.25/hr

Part-time

Posted 2 days ago

New

Lorain County Community College rating

6.8

Company rating: 6.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

479th of 620 rated colleges and universities

Job description

The Help Desk Student Worker will be a Team Member of the Help Desk and Operations Team and provide technology support services to the campus community. These support services include desktop operating systems (Microsoft and Apple), mobile devices (IOS and Android), DELL, and Apple device hardware support and support for campus applications.

Please review the Student Eligibility Requirements. (link: https://www.lorainccc.edu/career-services/student-employment/#stuempreq)

Even though a FAFSA (for financial aid) is not required to be a student employee at LCCC, we strongly encourage you to complete a FAFSA at www.fafsa.gov. Student Financial Aid staff are available to help you through the application process. Reach out at 440-366-4034, finaid@lorainccc.edu, or LiveChat.

About LCCC:

Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs.

Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County's high school graduates earn college credits through LCCC's high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future.

LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC's students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.

Required Qualifications: Students who appreciate the importance of attention to detail, desire to think critically, and enjoy providing excellent customer service are encouraged to apply. To qualify for a student worker position, you MUST be enrolled in a minimum six (6) credit hours per semester. 

Preferred Qualifications: Technical knowledge or experience is desirable but NOT required to apply for this position.

Please review the Student Eligibility Requirements. (link: https://www.lorainccc.edu/career-services/student-employment/#stuempreq)

Even though a FAFSA (for financial aid) is not required to be a student employee at LCCC, we strongly encourage you to complete a FAFSA at www.fafsa.gov. Student Financial Aid staff are available to help you through the application process. Reach out at 440-366-4034, finaid@lorainccc.edu, or LiveChat.

What Lorain County Community College employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply