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Internal Help Desk Jobs in Ohio (NOW HIRING)

Rudolph Libbe Group

Help Desk Technician I

Walbridge, OH · On-site

$20.25 - $27.50/hr

The Help Desk Technician I is responsible for delivering reliable, customer-focused technical ... internal procedures -Install, test, and configure new workstations, peripheral equipment, and ...

CLARITAS LLC

Technical Support Engineer

Cincinnati, OH · On-site

Position Summary The Technical Support Engineer serves as the Tier 1 internal help desk for all Claritas employees - the first point of contact for technical issues spanning end-user devices, cloud ...

Rudolph Libbe Group

Help Desk Technician I

Walbridge, OH · On-site

$20.25 - $27.50/hr

They are seeking a customer-focused Help Desk Technician I to deliver reliable technical support ... Document internal procedures • Install, test, and configure new workstations, peripheral ...

DwyerOmega

Help Desk Analyst III

Westerville, OH · On-site

$26 - $33/hr

... to employees using internal and external information technology resources. They are also ... Manage and document help desk procedures, end-user resolutions, and/or any support issue. G.

STI

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension ... and internal applications. • Customer service state of mind, with the possibility of direct ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

Monitor and respond quickly and effectively to client-facing and internal communications. * Perform ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

CNWR, Inc.

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

Monitor and respond quickly and effectively to client-facing and internal communications. * Perform ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

Collabera

Help Desk Services Associate

Brooklyn, OH

$17.25 - $23.50/hr

This is an entry level position, requiring proficient computer skills, previous help desk position ... The position's focus is on technical phone support to our internal Workforce. The Technology ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH

$20 - $23/hr

Monitor and respond quickly and effectively to client-facing and internal communications. * Perform ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

King City Gardens

IT Support/ Help Desk

Cincinnati, OH · On-site

... growing internal knowledge base and standard operating procedures (SOPs). • Assist with ... of help desk, technical support, or related IT experience preferred. • Working knowledge of ...

New

King City Gardens

IT Support/ Help Desk

Cincinnati, OH · On-site

Document recurring issues and contribute to a growing internal knowledge base and standard ... * 1-3 years of help desk, technical support, or related IT experience preferred. * Working ...

Posted today

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All JobsInternal Help Desk JobsInternal Help Desk Jobs in Ohio

Internal Help Desk information

See Ohio salary details

$12

$22

$32

How much do internal help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for internal help desk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What are some typical challenges faced by internal help desk professionals?

Internal Help Desk professionals often face the challenge of balancing multiple support requests simultaneously while maintaining a high level of service for all employees. They must quickly adapt to evolving technology, troubleshoot a wide variety of software and hardware issues, and sometimes handle urgent problems under tight deadlines. Additionally, they regularly assist colleagues with different levels of technical proficiency, requiring clear and patient communication. Overcoming these hurdles helps build resilience and valuable problem-solving skills that are highly valued in IT support roles.

What does an internal help desk do?

An Internal Help Desk provides technical support to employees within an organization. They troubleshoot IT issues, assist with software and hardware problems, handle account access requests, and ensure smooth system operations. Their goal is to minimize downtime and improve productivity by resolving technical issues efficiently.

What are the key skills and qualifications needed to thrive in the internal help desk position?

To thrive as an Internal Help Desk professional, you need strong troubleshooting abilities, a good understanding of IT systems, and often a degree or certification in information technology or a related field. Familiarity with ticketing systems like ServiceNow or Jira, remote support tools, and knowledge of Windows, macOS, and common business applications is typically required. Excellent communication, patience, and a customer-focused attitude are soft skills that help you succeed in this role. These capabilities ensure efficient problem resolution, minimize downtime for internal teams, and foster a positive work environment.

What are popular job titles related to Internal Help Desk jobs in Ohio?

For Internal Help Desk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Internal Help Desk jobs in Ohio look for?

The top searched job categories for Internal Help Desk jobs in Ohio are:

Internal Help Desk jobs near you
Infographic showing various Internal Help Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,780 per year, or $22 per hour.

Deposit Operations - Internal Support Representative

Killbuck Savings Bank Co

Killbuck, OH

Full-time

Posted 4 days ago

Job description

Description

Provide exceptional internal support to branch personnel regarding all deposit operation functions and responsibilities.

Requirements

  • Perform internal help desk support for branch staff and customer support center.
  • Respond to customer requests received from branches and customer support center.
  • Research and resolve difficult issues forwarded from branches and customer support center including fraud and error investigations.
  • Complete and track all Reg E disputes and errors including fraud.
  • Complete all check adjustments.
  • Conduct quality control on new account setups, account maintenance and other department processing.
  • Track errors of quality control assessments daily.
  • Provide reporting on quality metrics and individual performance.
  • Maintain ATM accounts including balancing of ATM's daily.
  • Monitor, contact, maintain and update debit card customers.
  • Daily balancing of Killbuck Savings Bank internal checking accounts and Bill Pay.
  • Monthly general ledger reconciliations.
  • Provide training on deposit processes to branch staff, deposit operations staff and customer support center.
  • Provide support and backup to other teams within the department as needed.
  • Maintain procedure documents and checklists for deposit accounts.

Updated 050823

EOE


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