Help Desk Engineer
Westerville, OH · On-site
Medical
Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...
Help Desk Engineer
Westerville, OH · On-site
Medical
Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...
Help Desk Engineer
Westerville, OH · On-site
Medical
Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...
Quick apply
Help Desk Engineer
Westerville, OH · On-site
Medical
Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...
Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...
Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...
Help Desk Services Associate
Brooklyn, OH · On-site
$17.25 - $23.50/hr
This is an entry level position, requiring proficient computer skills, previous help desk position experience is not required but useful. Candidates recently graduated with IT backgrounds are also ...
Help Desk Services Associate
Brooklyn, OH · On-site
$17.25 - $23.50/hr
This is an entry level position, requiring proficient computer skills, previous help desk position experience is not required but useful. Candidates recently graduated with IT backgrounds are also ...
Help Desk Technician (Tier 1)
Toledo, OH · On-site
$20 - $23/hr
You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...
Quick apply
Help Desk Technician (Tier 1)
Toledo, OH · On-site
$20 - $23/hr
You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...
Help Desk Technician (Tier 1)
Toledo, OH · On-site
$20 - $23/hr
You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...
Help Desk Technician (Tier 1)
Toledo, OH · On-site
$20 - $23/hr
You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...
Help Desk Technician (Tier 1)
$20 - $23/hr
You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...
Help Desk Technician (Tier 1)
$20 - $23/hr
You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...
Technical Support Specialist
Dayton, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all ...
Technical Support Specialist
Dayton, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all ...
Technical Support Specialist
Dayton, OH · On-site
$45K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all ...
Technical Support Specialist
Dayton, OH · On-site
$45K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all ...
Tier 1 Help Desk
$23 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Experience Level Entry Level Job Type & Location This is a Contract position based out of Columbus ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Tier 1 Help Desk
$23 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Experience Level Entry Level Job Type & Location This is a Contract position based out of Columbus ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Tier 1 Help Desk
Columbus, OH · On-site
$23 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Experience Level Entry Level Job Type & Location This is a Contract position based out of Columbus ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Tier 1 Help Desk
Columbus, OH · On-site
$23 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Experience Level Entry Level Job Type & Location This is a Contract position based out of Columbus ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
Service Desk Analyst I (Columbus)
Columbus, OH · On-site
$19.75 - $27/hr
Medical
Dental
Vision
Retirement
PTO
... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or service desk environment * Transferable experience from customer-facing technical, retail IT, help ...
Service Desk Analyst I (Columbus)
Columbus, OH · On-site
$19.75 - $27/hr
Medical
Dental
Vision
Retirement
PTO
... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or service desk environment * Transferable experience from customer-facing technical, retail IT, help ...
Service Desk Analyst I (Columbus)
$19.75 - $27/hr
... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or service desk environment * Transferable experience from customer-facing technical, retail IT, help ...
Quick apply
Service Desk Analyst I (Columbus)
$19.75 - $27/hr
... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or service desk environment * Transferable experience from customer-facing technical, retail IT, help ...
IT Helpdesk Technician
Westerville, OH · On-site
Description Job Title: Entry level IT Helpdesk Technician Department: Information Technology Reports To: Director of IT Location: 470 Olde Worthington Rd. Westerville, Ohio 43082 Job Type: Full-Time ...
IT Helpdesk Technician
Westerville, OH · On-site
Description Job Title: Entry level IT Helpdesk Technician Department: Information Technology Reports To: Director of IT Location: 470 Olde Worthington Rd. Westerville, Ohio 43082 Job Type: Full-Time ...
Junior Computer Operator
$15.75 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
In this entry-level role, you will be the primary eyes and ears of the facility, ensuring the ... User Support Operations: Perform initial Tier 1 help desk functions, performing basic ...
Junior Computer Operator
$15.75 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
In this entry-level role, you will be the primary eyes and ears of the facility, ensuring the ... User Support Operations: Perform initial Tier 1 help desk functions, performing basic ...
Junior Computer Operator
Dayton, OH · On-site
$15.75 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
In this entry-level role, you will be the primary eyes and ears of the facility, ensuring the ... User Support Operations: Perform initial Tier 1 help desk functions, performing basic ...
Junior Computer Operator
Dayton, OH · On-site
$15.75 - $19.25/hr
Medical
Dental
Vision
Retirement
PTO
In this entry-level role, you will be the primary eyes and ears of the facility, ensuring the ... User Support Operations: Perform initial Tier 1 help desk functions, performing basic ...
IT Support Representative - Tier 1
Warrensville Heights, OH · On-site
$20.25 - $27.75/hr
Medical
Dental
Vision
PTO
... for an Entry-Level IT Support Representative to join our growing team. This role is ideal for recent graduates or candidates with 1-2 years of help desk experience who want to gain hands-on ...
IT Support Representative - Tier 1
Warrensville Heights, OH · On-site
$20.25 - $27.75/hr
Medical
Dental
Vision
PTO
... for an Entry-Level IT Support Representative to join our growing team. This role is ideal for recent graduates or candidates with 1-2 years of help desk experience who want to gain hands-on ...
Product Specialist
Macedonia, OH · On-site
Responsibilities Product Operations & Help Desk * Triage, track, and resolve product help desk ... Required qualifications * 0-2 years work experience; entry-level candidates with internships, co ...
Quick apply
Product Specialist
Macedonia, OH · On-site
Responsibilities Product Operations & Help Desk * Triage, track, and resolve product help desk ... Required qualifications * 0-2 years work experience; entry-level candidates with internships, co ...
Entry Level Help Desk information
See Ohio salary details
$12.11 - $13.94
2% of jobs
$13.94 - $15.77
6% of jobs
$15.77 - $17.60
12% of jobs
$18.11 is the 25th percentile. Wages below this are outliers.
$17.60 - $19.42
17% of jobs
The median wage is $20.89 / hr.
$19.42 - $21.25
16% of jobs
$21.25 - $23.08
16% of jobs
$24 is the 75th percentile. Wages above this are outliers.
$23.08 - $24.91
12% of jobs
$24.91 - $26.74
7% of jobs
$26.74 - $28.57
6% of jobs
$28.57 - $30.39
3% of jobs
$30.39 - $32.22
2% of jobs
$12
$22
$32
How much do entry level help desk jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for entry level help desk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.
What is an entry level help desk job?
Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.
What are the key skills and qualifications needed to thrive as an entry level help desk professional?
To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.
What is the difference between Entry Level Help Desk vs Technical Support Specialist?
| Aspect | Entry Level Help Desk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | Similar; often requires CompTIA A+ or Network+ certifications |
| Work Environment | Help desk or call center, primarily remote or on-site | Technical support teams, on-site or remote, often more specialized |
| Employer & Industry Usage | IT departments, MSPs, tech companies | IT service providers, tech companies, corporate IT teams |
| Common Search & Comparison | Yes | Yes |
Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.
What are some common challenges faced by entry level help desk professionals, and how can they overcome them?
Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Ohio?
The most popular types of Help Desk jobs in Ohio are:
What job categories do people searching Entry Level Help Desk jobs in Ohio look for?
The top searched job categories for Entry Level Help Desk jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Help Desk jobs?
Cities in Ohio with the most Entry Level Help Desk job openings:
Job description
Do you want to work for a fun dynamic company where you can be part of a supportive team environment? Do you want to see the direct results of your work on the growth of the company and the satisfaction of your clients? Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be part of a growing team.
Requirements
Roles and Responsibilities
Benefits
Requirements
- Exemplify Revolution Group's core values of extraordinary customer relationships, lifelong learning and sharing, work we enjoy, honor, ethics, respect, and hard work.
- 1-3 years general technology experience
- Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
- High-energy, self-motivated, well-organized
- Responsible for responding to initial calls and Help Desk tickets from client base.
- Should be a methodical with the ability to analyze, make decisions and solve problems
- While considered an entry-level position the ideal person will have better than average communication skills.
- Being able to verbally communicate and explain technical information to all types of end users is important.
- Patience, resourcefulness and a desire to help others are wanted virtues in this role.
- Bachelor's degree and/or Technical Certifications preferred. A+, N+ and MCP a plus
- Must demonstrate a strong aptitude for learning.
- Must have experience with different types of hardware; PCs, laptops, and other end user compute devices.
- Must be able to travel to clients in the central Ohio area.
Roles and Responsibilities
- Daily responsibility for troubleshooting and resolving hardware issues on end-user devices.
- Daily responsibility working with Revolution Group on reviewing server logs
- Responsible for troubleshooting client facing technical issues.
- Responsible for troubleshooting technical issues with the POS platforms.
- Will be expected to be put into an on-call rotation.
- Reliable transportation required, applicants will be required to drive to client locations at times in the central Ohio area.
Benefits
- Competitive pay structure
- Health insurance benefits available
- Fun, supportive team oriented work environment