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Help Desk Apprentice Jobs in Ohio (NOW HIRING)

Art of Drawers Ohio

Apprentice

Cincinnati, OH · On-site

$45 - $60/hr

We have a team of local installers to coach as well as a national help desk for further assistance, if needed. Installers are paid guaranteed commission at the time of install and can earn lucrative ...

U.S. Navy

IT Professional

Springdale, OH

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Professional

Chagrin Falls, OH

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Professional

Cortland, OH

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Professional

South Amherst, OH

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Professional

Commercial Point, OH

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Professional

Sheffield Lake, OH

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

Information Systems Technician

Heath, OH

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

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All JobsHelp Desk Apprentice JobsHelp Desk Apprentice Jobs in Ohio

Help Desk Apprentice information

See Ohio salary details

$10

$19

$26

How much do help desk apprentice jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for help desk apprentice in Ohio is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.50 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Apprentice vs Help Desk Technician?

AspectHelp Desk ApprenticeHelp Desk Technician
Required CredentialsBasic IT certifications or on-the-job trainingCompTIA A+, relevant certifications often preferred
Work EnvironmentEntry-level, training-focused, often in support centers or IT departmentsMore experienced, handling complex user issues in similar environments
Employer & Industry UsageInternships, apprenticeships, entry-level roles in IT supportFull-time support roles across various industries

The main difference is that a Help Desk Apprentice is an entry-level position focused on learning and gaining experience, often requiring basic certifications. A Help Desk Technician is a more experienced role that handles complex technical issues, usually requiring relevant certifications and prior experience. Both roles are vital in IT support, but the apprentice position serves as a stepping stone to becoming a technician.

Is getting a helpdesk job hard?

Getting a help desk apprentice position can be competitive but generally requires basic technical knowledge, good communication skills, and a willingness to learn. Entry-level roles often focus on customer service and troubleshooting, with some employers providing on-the-job training or certifications like CompTIA A+. Success depends on your ability to demonstrate problem-solving skills and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Help Desk Apprentice, and why are they important?

A Help Desk Apprentice needs foundational knowledge of computer hardware, operating systems, and basic networking, often gained through coursework or entry-level IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication, problem-solving abilities, and patience help apprentices effectively assist users and learn quickly on the job. These skills and qualities are vital for delivering prompt technical support and building the experience necessary for a successful IT career.

What is the highest paid apprenticeship job?

Help Desk Apprentice roles typically have lower pay compared to specialized technical apprenticeships such as cybersecurity, software development, or network engineering, which can offer higher wages due to advanced skills and certifications. The highest paid apprenticeships often involve fields like IT, engineering, or healthcare, where apprentices can earn competitive wages while gaining valuable skills.

What are some common challenges faced by Help Desk Apprentices, and how can they be addressed?

Help Desk Apprentices often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it's helpful to develop strong organizational skills, proactively seek guidance from senior team members, and invest time in continuous learning. Building rapport with end-users and practicing clear communication also helps in resolving issues more efficiently and improving the overall support experience.

What are Help Desk Apprentices?

Help Desk Apprentices are entry-level IT professionals who assist users with technical issues related to computer systems, software, and hardware. They typically work under the supervision of experienced help desk staff while learning about troubleshooting, customer service, and IT operations. The role is designed to provide hands-on experience and foundational knowledge, preparing apprentices for more advanced positions in information technology. Help Desk Apprentices often interact with end users via phone, email, or chat to resolve common technical problems. This position is ideal for individuals starting their careers in IT who are eager to learn and develop practical skills.

Is 25 too late to start an apprenticeship?

Starting a Help Desk Apprentice position at age 25 is not too late, as apprenticeships often welcome individuals of various ages seeking to develop IT and customer service skills. Many programs value diverse experiences and prioritize skills, certifications, and motivation over age, making it a viable option for mature job seekers.

Is 27 too old for an apprenticeship?

Help Desk Apprenticeships are open to individuals of various ages, and 27 is not considered too old to start. Many employers value diverse experiences and skills, and apprenticeships often focus on training and development regardless of age.
What are the most commonly searched types of Help Desk jobs in Ohio? The most popular types of Help Desk jobs in Ohio are:
Help Desk Apprentice jobs near you
Infographic showing various Help Desk Apprentice job openings in Ohio as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,741 per year, or $19.6 per hour.

Apprentice

Art of Drawers Ohio

Cincinnati, OH • On-site

$45 - $60/hr

Part-time

Re-posted 6 days ago

Job description

Benefits:
  • Build your book of business
  • Steady opportunities
  • Supplement your income
  • Set your own schedule
  • Competitive hourly rate
  • Employee discounts
  • Training & development
  • Flexible schedule
  • Free uniforms

Job Summary
Art of Drawers is looking for part-time installation partners who know how to use a toolbox, saw, drill, and level and want to be known for providing a platinum level of service.
What you get:
  • Lucrative customer referral incentives
  • $45-60 / hour
  • Supplement current income with steady opportunities
  • Ability to build your own book of business from Art of Drawers clients
  • Product discounts
  • Flexibility to set your own schedule
  • Paid training in Atlanta with ongoing mentorship
Qualifications
  • No degree or certification required, we are looking for individuals with carpentry / craftsman / handyman experience / general contractor
  • Tools and vehicle large enough to carry materials to job sites
Company Overview
Art of Drawers designs and installs custom-crafted pull-out drawers and storage solutions to fit in existing cabinets and pantries. We are growing and looking to hire people-oriented craftsmen to build relationships and install our organizational solutions. We provide the training, and you provide the passion and motivation. We also do cabinet refacing. We have a team of local installers to coach as well as a national help desk for further assistance, if needed.
Installers are paid guaranteed commission at the time of install and can earn lucrative referral fees. Installers are also encouraged to pick up additional work directly with Art of Drawers clients.