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Entry Level Help Desk Jobs in Delaware, OH (NOW HIRING)

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or service desk environment * Transferable experience from customer-facing technical, retail IT, help ...

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH

$19.75 - $27/hr

... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or service desk environment * Transferable experience from customer-facing technical, retail IT, help ...

World Elite Inc

Front Desk Associate (Evening)

Powell, OH · On-site

$11 - $18/hr

What You'll Do From answering phones, helping with customer questions, handing out a lot of ... Tuesday/Thursday evenings * Entry-level, $11-$18/hr (based on experience) * Position available in ...

S&ME

Entry-Level Geotechnical Engineer

Columbus, OH · On-site

Work-life balance matters to us, helping you thrive inside and outside the office. * Community ... behind a desk all day. As well as subsurface exploration, environmental investigations ...

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Entry Level Help Desk information

See Delaware, OH salary details

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$32

How much do entry level help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level help desk in Delaware, OH is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Delaware, OH?

The most popular types of Help Desk jobs in Delaware, OH are:

What cities near Delaware, OH are hiring for Entry Level Help Desk jobs?

Cities near Delaware, OH with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Delaware, OH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,705 per year, or $22 per hour.

Help Desk Engineer

Revolution Group

Westerville, OH • On-site

Full-time

Medical

Posted 26 days ago

Job description

Do you want to work for a fun dynamic company where you can be part of a supportive team environment? Do you want to see the direct results of your work on the growth of the company and the satisfaction of your clients? Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be part of a growing team.

Requirements

  • Exemplify Revolution Group’s core values of extraordinary customer relationships, lifelong learning and sharing, work we enjoy, honor, ethics, respect, and hard work.
  • 1-3 years general technology experience
  • Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
  • High-energy, self-motivated, well-organized
  • Responsible for responding to initial calls and Help Desk tickets from client base.
  • Should be a methodical with the ability to analyze, make decisions and solve problems
  • While considered an entry-level position the ideal person will have better than average communication skills.
  • Being able to verbally communicate and explain technical information to all types of end users is important.
  • Patience, resourcefulness and a desire to help others are wanted virtues in this role.
  • Bachelor’s degree and/or Technical Certifications preferred. A+, N+ and MCP a plus
  • Must demonstrate a strong aptitude for learning.
  • Must have experience with different types of hardware; PCs, laptops, and other end user compute devices.
  • Must be able to travel to clients in the central Ohio area.

Roles and Responsibilities

  • Daily responsibility for troubleshooting and resolving hardware issues on end-user devices.
  • Daily responsibility working with Revolution Group on reviewing server logs
  • Responsible for troubleshooting client facing technical issues.
  • Responsible for troubleshooting technical issues with the POS platforms.
  • Will be expected to be put into an on-call rotation.
  • Reliable transportation required, applicants will be required to drive to client locations at times in the central Ohio area.

Benefits

  • Competitive pay structure
  • Health insurance benefits available
  • Fun, supportive team oriented work environment