IT Support Analyst I
Parma, OH · On-site
IT Support Analyst I Parma, OH (On-Site) Travel Throughout Ohio Required CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and ...
New
IT Support Analyst I
Parma, OH · On-site
IT Support Analyst I Parma, OH (On-Site) Travel Throughout Ohio Required CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and ...
New
IT Site Support Analyst
Grandview Heights, OH · On-site
$50K - $65K/yr
Job Title: IT Support Analyst Department: IT Department Job Purpose: The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School and ...
IT Site Support Analyst
Grandview Heights, OH · On-site
$50K - $65K/yr
Job Title: IT Support Analyst Department: IT Department Job Purpose: The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School and ...
Job Title: IT Support Analyst Department: IT Department Job Purpose: The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School and ...
Job Title: IT Support Analyst Department: IT Department Job Purpose: The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School and ...
IT Support Analyst
Monroe, OH · On-site
The IT Support Analyst is responsible for delivering frontline technical support to end users globally, with a primary focus on desk-side incident response for US-based staff and Microsoft Entra ID ...
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IT Support Analyst
Monroe, OH · On-site
The IT Support Analyst is responsible for delivering frontline technical support to end users globally, with a primary focus on desk-side incident response for US-based staff and Microsoft Entra ID ...
IT Support Analyst
Cincinnati, OH · On-site
Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. * Initiating escalations via ...
IT Support Analyst
Cincinnati, OH · On-site
Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. * Initiating escalations via ...
IT Support Analyst
Cincinnati, OH · On-site
Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. * Initiating escalations via ...
IT Support Analyst
Cincinnati, OH · On-site
Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. * Initiating escalations via ...
Company Description Leading Legal Firm with HQ in the Cleveland, Ohio I am looking for a Help Desk/IT Support Analyst for a direct hire opportunity in Downtown Cleveland. I found your resume on line ...
Company Description Leading Legal Firm with HQ in the Cleveland, Ohio I am looking for a Help Desk/IT Support Analyst for a direct hire opportunity in Downtown Cleveland. I found your resume on line ...
IT Business Support Analyst
Haverhill, OH · On-site
IT Business Support Analyst Location: Haverhill, Ohio - ALTIVIA Petrochemicals Job Summary The IT Business Support Analyst is responsible for deploying, maintaining, and supporting end-user ...
IT Business Support Analyst
Haverhill, OH · On-site
IT Business Support Analyst Location: Haverhill, Ohio - ALTIVIA Petrochemicals Job Summary The IT Business Support Analyst is responsible for deploying, maintaining, and supporting end-user ...
IT Service Support Analyst 2
Columbus, OH · On-site
IT Service Support Analyst 2 Department:Fisher College | Information Technology Services Operations Reporting to the Associate Director of Support Services, the IT Service Support Analyst has ...
IT Service Support Analyst 2
Columbus, OH · On-site
IT Service Support Analyst 2 Department:Fisher College | Information Technology Services Operations Reporting to the Associate Director of Support Services, the IT Service Support Analyst has ...
IT Support Technician
Columbus, OH · On-site
$20.75 - $28.50/hr
PSI (Proteam Solutions) is seeking an IT Support Technician to join their team in Columbus, Ohio ... Required : • 1-3 years of experience in analysis, installation, configuration, and testing of ...
IT Support Technician
Columbus, OH · On-site
$20.75 - $28.50/hr
PSI (Proteam Solutions) is seeking an IT Support Technician to join their team in Columbus, Ohio ... Required : • 1-3 years of experience in analysis, installation, configuration, and testing of ...
User Support Analyst
Cincinnati, OH · On-site
Information Technology (IT) Date Posted: 8/6/2025 Location: Community Building District: Winton Woods City Schools ** User Support Analyst ** Job Overview : Winton Woods City Schools is seeking a ...
User Support Analyst
Cincinnati, OH · On-site
Information Technology (IT) Date Posted: 8/6/2025 Location: Community Building District: Winton Woods City Schools ** User Support Analyst ** Job Overview : Winton Woods City Schools is seeking a ...
IT Support Technician
Westlake, OH · On-site
$20 - $22/hr
We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...
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IT Support Technician
Westlake, OH · On-site
$20 - $22/hr
We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...
IT Support Representative
Delphos, OH · On-site
$18 - $20/hr
The IT TECHNICAL SUPPORT REPRESENTATIVE I, II, III reports directly to the IT Support Supervisor ... Analysts, and other IT teams to develop strong working relationships. (Level III) * Actively ...
IT Support Representative
Delphos, OH · On-site
$18 - $20/hr
The IT TECHNICAL SUPPORT REPRESENTATIVE I, II, III reports directly to the IT Support Supervisor ... Analysts, and other IT teams to develop strong working relationships. (Level III) * Actively ...
IT Support Tech
Cleveland, OH · On-site
$20.75 - $28.50/hr
Under general supervision of the IT Systems Administrator, The IT Support Technician performs skilled work in the installation, diagnoses, repair, and maintenance of a variety of microcomputers and ...
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IT Support Tech
Cleveland, OH · On-site
$20.75 - $28.50/hr
Under general supervision of the IT Systems Administrator, The IT Support Technician performs skilled work in the installation, diagnoses, repair, and maintenance of a variety of microcomputers and ...
IT Support Specialist
Solon, OH · On-site
$40K - $50K/yr
The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...
IT Support Specialist
Solon, OH · On-site
$40K - $50K/yr
The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...
IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
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IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Strong analytical and problem-solving skills * Ability to effectively prioritize and multi-task in ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Strong analytical and problem-solving skills * Ability to effectively prioritize and multi-task in ...
IT Support Technician
$20.50 - $28/hr
We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Strong analytical and problem-solving skills * Ability to effectively prioritize and multi-task in ...
IT Support Technician
$20.50 - $28/hr
We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Strong analytical and problem-solving skills * Ability to effectively prioritize and multi-task in ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Strong analytical and problem-solving skills * Ability to effectively prioritize and multi-task in ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Strong analytical and problem-solving skills * Ability to effectively prioritize and multi-task in ...
** User Support Analyst ** Job Overview : Winton Woods City Schools is seeking a skilled and dynamic ... Successful candidates will: * demonstrate technical expertise in the IT systems the district uses ...
** User Support Analyst ** Job Overview : Winton Woods City Schools is seeking a skilled and dynamic ... Successful candidates will: * demonstrate technical expertise in the IT systems the district uses ...
It Support Analyst information
See Ohio salary details
$13.94 - $16.58
1% of jobs
$16.58 - $19.22
8% of jobs
$21.51 is the 25th percentile. Wages below this are outliers.
$19.22 - $21.86
18% of jobs
The median wage is $24.43 / hr.
$21.86 - $24.49
23% of jobs
$24.49 - $27.13
14% of jobs
$29.21 is the 75th percentile. Wages above this are outliers.
$27.13 - $29.77
14% of jobs
$29.77 - $32.41
9% of jobs
$32.41 - $35.05
4% of jobs
$35.05 - $37.69
3% of jobs
$37.69 - $40.33
3% of jobs
$40.33 - $42.96
2% of jobs
$13
$26
$42
How much do it support analyst jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for it support analyst in Ohio is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $29.95 per hour, depending on experience, location, and employer.
What is an IT Support Analyst?
IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.
What are some common challenges faced by IT Support Analysts and how can they be overcome?
IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.
What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?
To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.
What is the difference between It Support Analyst vs Network Support Technician?
| It Support Analyst | Network Support Technician |
|---|---|
| Provides technical support for hardware, software, and user issues | Focuses on maintaining and troubleshooting network infrastructure |
| Requires certifications like CompTIA A+ or Microsoft Certified | Often requires Cisco CCNA or network-specific certifications |
| Works in office, help desk, or remote support environments | Primarily works on network hardware, routers, switches, and servers |
| Supports end-users and internal staff | Supports network systems and connectivity for organizations |
While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.
How much does an IT support analyst earn?
An IT support analyst's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level roles may start around $35,000, while experienced analysts with certifications like CompTIA or Microsoft can earn over $80,000. Salaries are also influenced by the size of the organization and the complexity of the support environment.
Is IT hard to be an IT support analyst?
Being an IT support analyst involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems, which requires problem-solving skills and technical knowledge. While it can be challenging at times, gaining certifications like CompTIA A+ and developing strong communication skills can help manage the workload and improve proficiency.
What are popular job titles related to It Support Analyst jobs in Ohio?
For It Support Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching It Support Analyst jobs in Ohio look for?
The top searched job categories for It Support Analyst jobs in Ohio are:
What cities in Ohio are hiring for It Support Analyst jobs?
Cities in Ohio with the most It Support Analyst job openings:
What are popular job titles related to It Support Analyst jobs in OH?
For It Support Analyst jobs in OH, the most frequently searched job titles are:
Full-time
Medical, PTO
Posted 2 days ago
New
Job description
IT Support Analyst I
Parma, OH (On-Site) Travel Throughout Ohio Required
CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and post-acute healthcare organizations. We are seeking a motivated IT Support Analyst I to provide exceptional technical support to healthcare clients throughout Ohio. This position requires regular travel to healthcare facilities across Ohio for onsite support, project implementations, and technology deployments. Candidates must possess a valid driver's license, reliable transportation, and the flexibility to travel extensively as needed to support our clients.
Responsibilities
Qualifications
Preferred Experience
What We Offer
Why Join CarePoint IT Services?
At CarePoint, you'll work with a team that values integrity, teamwork, accountability, and service excellence. You'll gain hands-on experience supporting modern healthcare technology environments while building a rewarding career with a rapidly growing organization dedicated to making a difference in patient care.
If you're a customer-focused IT professional who enjoys solving problems and helping others succeed, we'd love to hear from you.
CarePoint IT Services is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Parma, OH (On-Site) Travel Throughout Ohio Required
CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and post-acute healthcare organizations. We are seeking a motivated IT Support Analyst I to provide exceptional technical support to healthcare clients throughout Ohio. This position requires regular travel to healthcare facilities across Ohio for onsite support, project implementations, and technology deployments. Candidates must possess a valid driver's license, reliable transportation, and the flexibility to travel extensively as needed to support our clients.
Responsibilities
- Provide remote and onsite IT support to end users
- Troubleshoot Windows PCs, Microsoft 365, printers, mobile devices, and ChromeOS devices
- Configure and deploy computers, user accounts, and peripherals
- Support healthcare-related clinical and business applications
- Document issues and resolutions within the ticketing system
- Assist with technology deployments, workstation replacements, and onboarding projects
- Participate in a rotating on-call schedule for after-hours support
Qualifications
- 2+ years of IT Support or Help Desk experience
- Excellent customer service and communication skills
- Valid driver's license and reliable transportation
- Ability to travel regularly throughout Ohio
Preferred Experience
- Microsoft Intune, Entra ID (Azure AD), Active Directory
- Remote support and ticketing systems
- Network troubleshooting
- Healthcare or skilled nursing environment
What We Offer
- Competitive salary
- Health benefits
- Paid time off
- Professional development opportunities
- Exposure to modern Microsoft cloud technologies
- Supportive team environment
- IRS mileage reimbursement for business travel
- Monthly cell phone stipend
Why Join CarePoint IT Services?
At CarePoint, you'll work with a team that values integrity, teamwork, accountability, and service excellence. You'll gain hands-on experience supporting modern healthcare technology environments while building a rewarding career with a rapidly growing organization dedicated to making a difference in patient care.
If you're a customer-focused IT professional who enjoys solving problems and helping others succeed, we'd love to hear from you.
CarePoint IT Services is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.