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It Application Support Analyst Jobs (NOW HIRING)

BravoTech

Application Support Analyst

Irving, TX · On-site

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced ... Maintain accurate documentation of incidents, resolutions, and recurring issues. * Support IT ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com ...

Mayo Clinic

IT Application Analyst

Rochester, MN · On-site

$88K - $123K/yr

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Epic Lumens is an Epic module supporting Gastroenterology practice. It has been recently ...

LibSys Inc

Application Support Analyst

Ann Arbor, MI · On-site

Application Support Analyst Location: Ann Arbor, MI Duration: 6+ Months Contract Must Have ... Bachelor's degree in information systems or a related area of study Three (3) years or more ...

Astemo

IT Application Support Engineer

Sunbury, OH · On-site

Information Technology Job Summary : This position will support the Information Technology ... Ability to solve complex problems through analysis to propose and implement appropriate ...

RevSpring Inc

Application Support Analyst

Hamilton, NJ · On-site

Application Support Analyst Job Summary: RevSpring provides patient engagement and revenue cycle ... Ability to effectively present information and respond to questions from a variety of both internal ...

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All JobsIt Application Support Analyst Jobs

It Application Support Analyst information

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$40.5K

$84K

$167K

How much do it application support analyst jobs pay per year?

As of Jul 21, 2026, the average yearly pay for it application support analyst in the United States is $84,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What are IT Application Support Analysts?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst, and why are they important?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

More about It Application Support Analyst jobs
What cities are hiring for It Application Support Analyst jobs? Cities with the most It Application Support Analyst job openings:
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What states have the most It Application Support Analyst jobs? States with the most job openings for It Application Support Analyst jobs include:
What job categories do people searching It Application Support Analyst jobs look for? The top searched job categories for It Application Support Analyst jobs are:
What are popular job titles related to It Application Support Analyst jobs? For It Application Support Analyst jobs, the most frequently searched job titles are:
It Application Support Analyst jobs near you
Infographic showing various It Application Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $84,046 per year, or $40.4 per hour.
IT Application Support Engineer- Mainframe

IT Application Support Engineer- Mainframe

NAVA Software Solutions

Pittsburgh, PA • On-site

Full-time

Re-posted 18 days ago

Job description

NAVA Software solutions is looking for an IT Application Support Engineer II - Mainframe
Details:
Role: IT Application Support Engineer II - Mainframe
Location: Pittsburgh, PA - Hybrid
Duration: 6-12 months
Key Points:
10-15 years of experience required.
Financial exp a must
Top 3 technical skills: Mainframes, DB2, Unix, Shell, Oracle.
Description:
  • Performs moderate to complex troubleshooting as a subject matter expert in one or more applications.
  • Maintains and supports applications and their operating environments.
  • Responds to alerts, performs root cause analysis and uses procedures and documentation for issue resolution.
  • Works to ensure appropriate monitoring and alerting setup. Monitors applications and respond to incidents.
  • May lead or partner with other team members on the analyzing of moderate to complex issues.
  • Perform ongoing health checks and validations after changes or significant incidents.
  • Provides input and recommendations for technical solutions on application problems.
  • Perform diagnostics and troubleshooting for more complex issues.
  • Escalate to second level application or infrastructure support when necessary.
  • Designs and implements automation for manual processes.
  • May mentor or provide guidance for junior team members.
  • Contributes to the achievement of related teams' objectives.
  • 4-6 years of experience in applications support or production environment required.
  • Experience in the securities or financial services industry is a plus
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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