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It Application Analyst Jobs (NOW HIRING)

Austintexas

About This Position IT Application Analyst Senior Purpose: Using advanced and comprehensive knowledge of business functions and information technology (IT), this position performs duties to develop ...

AEG

IT Applications Analyst

Berea, OH · On-site

The IT Applications Analyst is a hybrid application and systems role responsible for administering, supporting, and securing core business applications, endpoint devices, and data systems across on ...

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$45K

$91K

$137.5K

How much do it application analyst jobs pay per year?

As of Jun 7, 2026, the average yearly pay for it application analyst in the United States is $90,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $107,000.00 per year, depending on experience, location, and employer.

How does an IT Application Analyst typically collaborate with other departments to support business operations?

IT Application Analysts work closely with various departments, such as finance, HR, and operations, to understand their software needs and ensure applications function smoothly. They often act as a bridge between end-users and technical teams, gathering requirements, troubleshooting issues, and coordinating software updates or enhancements. Regular meetings and clear communication are crucial, as analysts must translate business needs into technical solutions while also providing training and support to non-technical staff.

What are the key skills and qualifications needed to thrive as an IT Application Analyst, and why are they important?

To thrive as an IT Application Analyst, you need a solid understanding of software applications, systems analysis, and troubleshooting, typically supported by a degree in information technology or computer science. Familiarity with application management tools, SQL databases, and IT service management systems like ITIL is often required, along with relevant certifications. Strong communication, analytical thinking, and problem-solving skills help you collaborate with users and IT teams to resolve issues effectively. These skills ensure seamless application performance, minimize downtime, and support business operations through effective technology solutions.

What is the difference between It Application Analyst vs It Support Specialist?

AspectIt Application AnalystIt Support Specialist
Primary FocusAnalyzing, implementing, and maintaining business applicationsProviding technical support and troubleshooting for hardware and software issues
Required SkillsApplication management, system analysis, troubleshooting, communicationTechnical support, customer service, problem-solving, hardware/software knowledge
Work EnvironmentOffice-based, collaborating with IT and business teamsHelp desk, support centers, direct end-user interaction
CertificationsITIL, relevant application certifications, possibly CompTIA A+CompTIA A+, HDI Support Center Analyst, Microsoft certifications

While both roles involve IT support, the It Application Analyst primarily focuses on managing and optimizing business applications, whereas the It Support Specialist provides direct technical support to end-users. The roles often overlap but differ in scope and responsibilities, with the analyst role being more project and system-oriented.

What are IT Application Analysts?

IT Application Analysts are professionals who manage, support, and optimize software applications within an organization. They act as a bridge between business users and IT departments, ensuring that applications meet business needs and function efficiently. Their responsibilities often include troubleshooting issues, performing system upgrades, and providing user training. They also collaborate with vendors and developers to implement new features and resolve technical problems.
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What cities are hiring for It Application Analyst jobs? Cities with the most It Application Analyst job openings:
What states have the most It Application Analyst jobs? States with the most job openings for It Application Analyst jobs include:
What job categories do people searching It Application Analyst jobs look for? The top searched job categories for It Application Analyst jobs are:
It Application Analyst jobs near you
Infographic showing various It Application Analyst job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,973 per year, or $43.7 per hour.

IT Application Analyst Senior

Austintexas

On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

About This Position


Job Description:

IT Application Analyst Senior

Purpose:

Using advanced and comprehensive knowledge of business functions and information technology (IT), this position performs duties to develop, implement, configure, support, evaluate and recommend software systems.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Researches, analyzes, architects, develops, implements and configures technological solutions.

  • Administers, monitors, and maintains one or more IT systems.

  • Investigates and analyzes complex business requirements.

  • Provides impact analysis and recommends appropriate solutions.

  • Identifies opportunities for asset reuse across multiple projects.

  • Responds to issues from the user community.

  • Prepares and maintains documentation related to the development and maintenance of systems.

  • Participates in the development of business process models and data flow diagrams for all levels of the organization.

  • Performs bug tracking and quality assurance tasks.

  • Develops and maintains disaster recovery plans.

  • Develops and/or delivers training.

  • Creates and prepares reports and analysis.

  • Installs new software releases and/or upgrades.

  • Establishes IT policies, procedures and security requirements.


Responsibilities - Supervisor and/or Leadership Exercised:

May provide technical or project leadership, training, and technical guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.

  • Knowledge of IT policies, procedures, and security requirements.

  • Knowledge of database design principles.

  • Knowledge of creating process models and data flow diagrams.

  • Skill with computers and computer systems.

  • Skill in analyzing information and evaluating alternatives.

  • Skill in documenting and maintaining application and process or configuration information.

  • Skill in providing system/application administration.

  • Skill in identifying complex problems and reviewing related information.

  • Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.

  • Skill in using a structured query language.

  • Skill in providing mentoring, guidance, and training of personnel.

  • Skill in coordination of activities of others.

  • Ability to serve as a technical lead for development and support of one or more IT systems.

  • Ability to apply analytical reasoning to complex problems.

  • Ability to multitask and to work effectively in a team or as an individual contributor.

  • Ability to communicate effectively orally and in writing.

  • Ability to meet deadlines and effectively communicate the status of assignments.

Minimum Qualifications:

  • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.

  • Experience may substitute for education up to four (4) years.

Preferred Qualifications:

  • Experience using/supporting ESRI's Enterprise product suite, including ArcGIS Pro, ArcGIS Server, ArcGIS Online, and ArcGIS Portal.

  • Experience supporting enterprise asset management systems like IBM Maximo.

  • Experience with extract/transform/load (ETL) tools like Feature Manipulation Engine (FME).

  • Experience with Structured Query Language (SQL) for data querying and reporting.


Notes to Candidate:

DEPARTMENTOVERVIEW:
Please learn more about our department and how we serve our community:What does the Watershed Protection Department do?

POSITION OVERVIEW:

The IT Application Analyst Senior supports Austin Watershed Protection's core operational processes and analytical needs by recommending and implementing application configurations, developing and maintaining data translations and system integrations, and providing technical stewardship for enterprise and departmental applications. The role will leverage spatial and non-spatial datasets to enhance enterprise applications, including asset management applications, ESRI's ArcGIS Software Suite, Microsoft Power Platform tools, and extract/transform/load (ETL) tools. Additionally, the position will assist in evaluating new technologies and deployment strategies. This position works closely with internal customers to understand complex operational requirements and develops configuration recommendations in coordination with enterprise administration partners at Austin Technology Services (ATS) and external vendors.

Typical duties for this position include supporting departmental usage of asset management applications like IBM Maximo, PipeTech (CCTV inspection), and associated ETL tools and analysis processes, creating ETL workflows to support departmental applications and managing ETL schedules, and using Structured Query Language (SQL) statements to query application databases and create reports.

LOCATION:

505 Barton Springs Austin, Texas 78704

SALARY RANGE:

$75,930.00 - $101,252.00, depending on qualifications and experience

DAYS AND HOURS:

40 hours per week, Monay - Friday with the ability for a 60% telework schedule per week after initial training period. Exceptions may apply
subject to the business needs of the department.


EDUCATION:
Verification of education will be conducted on the top candidate.
ASSESSMENTS:
The candidate selected to interview is subject to pre-employment screening assessments to evaluate skill levels and competencies required for this position.

TRAVEL:
If you are selected for this position, and meet the Driver Safety Standards in the City of AustinDriver Safety Program,you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.


BENEFITS:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please clickherefor more information.
ABOUTYOUREMPLOYMENTAPPLICATION(Please read carefully):
When completing the City of Austin Employment Application:

  • Include details on the application or prior or current work history with the City of Austin.

  • A cover letter and resume must be submitted with the employment application, but do not substitute for a complete employment application.

  • A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.

  • Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. "See Resume" is not acceptable and your application will be considered incomplete.

  • Work history must include the month and year of employment and whether it was full or part-time work.

  • Any relevant work history on the resume must also be reflected in the employment application in order to be considered.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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JOIN THE CITY OF AUSTIN TEAMAt the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.What Makes the City of Austin Special?

  • Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

  • Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

  • Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

  • Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

  • Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

  • Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

  • Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

  • Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

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