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It Application Analyst Jobs (NOW HIRING)

The IT Applications Analyst is a hybrid application and systems role responsible for administering, supporting, and securing core business applications, endpoint devices, and data systems across on ...

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The IT Applications Analyst is a hybrid application and systems role responsible for administering, supporting, and securing core business applications, endpoint devices, and data systems across on ...

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It Application Analyst information

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$45K

$91K

$137.5K

How much do it application analyst jobs pay per year?

As of Jun 7, 2026, the average yearly pay for it application analyst in the United States is $90,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $107,000.00 per year, depending on experience, location, and employer.

How does an IT Application Analyst typically collaborate with other departments to support business operations?

IT Application Analysts work closely with various departments, such as finance, HR, and operations, to understand their software needs and ensure applications function smoothly. They often act as a bridge between end-users and technical teams, gathering requirements, troubleshooting issues, and coordinating software updates or enhancements. Regular meetings and clear communication are crucial, as analysts must translate business needs into technical solutions while also providing training and support to non-technical staff.

What are the key skills and qualifications needed to thrive as an IT Application Analyst, and why are they important?

To thrive as an IT Application Analyst, you need a solid understanding of software applications, systems analysis, and troubleshooting, typically supported by a degree in information technology or computer science. Familiarity with application management tools, SQL databases, and IT service management systems like ITIL is often required, along with relevant certifications. Strong communication, analytical thinking, and problem-solving skills help you collaborate with users and IT teams to resolve issues effectively. These skills ensure seamless application performance, minimize downtime, and support business operations through effective technology solutions.

What is the difference between It Application Analyst vs It Support Specialist?

AspectIt Application AnalystIt Support Specialist
Primary FocusAnalyzing, implementing, and maintaining business applicationsProviding technical support and troubleshooting for hardware and software issues
Required SkillsApplication management, system analysis, troubleshooting, communicationTechnical support, customer service, problem-solving, hardware/software knowledge
Work EnvironmentOffice-based, collaborating with IT and business teamsHelp desk, support centers, direct end-user interaction
CertificationsITIL, relevant application certifications, possibly CompTIA A+CompTIA A+, HDI Support Center Analyst, Microsoft certifications

While both roles involve IT support, the It Application Analyst primarily focuses on managing and optimizing business applications, whereas the It Support Specialist provides direct technical support to end-users. The roles often overlap but differ in scope and responsibilities, with the analyst role being more project and system-oriented.

What are IT Application Analysts?

IT Application Analysts are professionals who manage, support, and optimize software applications within an organization. They act as a bridge between business users and IT departments, ensuring that applications meet business needs and function efficiently. Their responsibilities often include troubleshooting issues, performing system upgrades, and providing user training. They also collaborate with vendors and developers to implement new features and resolve technical problems.
More about It Application Analyst jobs
What cities are hiring for It Application Analyst jobs? Cities with the most It Application Analyst job openings:
What states have the most It Application Analyst jobs? States with the most job openings for It Application Analyst jobs include:
What job categories do people searching It Application Analyst jobs look for? The top searched job categories for It Application Analyst jobs are:
Infographic showing various It Application Analyst job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,973 per year, or $43.7 per hour.
IT Application Analyst- Entry

IT Application Analyst- Entry

UMC Health System

Lubbock, TX • On-site

Full-time

Posted 9 days ago


UMC Health System rating

6.8

Company rating: 6.8 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®.
Job Summary
IT Application Analyst is responsible for providing support for Epic and 3rd party applications used by supported departments. This includes application implementation, support, maintenance, and optimization of applications, systems, and technologies. Requires collaboration with IT teams and end users to ensure a cohesive, integrated product offering. Epic is the primary software vendor, but responsibility does include other software vendors. This position will foster a culture of excellence, innovation, and collaboration.
Reports To
Manager, IT Applications
Job Specific Responsibilities
• Design, build, and test Epic and 3rd party applications for implementation, optimization, and ongoing support.
• Performs comprehensive testing for all designated applications, which encompasses documentation of testing progress, reporting, and resolving identified issues.
• Responsible for facilitating workflow design and validation in collaboration with end users.
• Assess and document workflows for assigned applications by interviewing/shadowing users.
• Determine areas for improvement and optimize workflows for existing applications ensuring that the design and build are completed successfully, clearly documented, and integration testing performed while leveraging best practices.
• Follows process methodologies, policies and procedures for software support and maintenance to ensure the integrity of electronic data.
• Completes assigned tasks per defined project scope, timelines, and budgets for implementations and may work on multiple implementations at any given time.
• Responsible for updating assigned requests and project tasks, and effectively communicate status updates.
• Reports risks for projects or requests promptly to the appropriate team members and manager.
• Participates in coordinating installation of application changes following change control processes.
• Assess incoming incidents and work to resolve issues, or if unable to resolve, escalate appropriately.
• Utilizes standard departmental process and tools to ensure Service Line Agreement (SLA) compliance.
• Participate in on-call coverage responsibilities.
• Adjusts work hours as necessary to accommodate scheduled/unscheduled downtimes and implementations.
• Performs other related duties and responsibilities as required or requested.
Education and Experience
• High School Diploma or GED (Bachelor's highly recommended)
• Experience with Epic EHR preferred
• If the employee currently holds a clinical licensure or certification, the employee must maintain their licensure or certification in accordance with their respective state governing board. The employee holds complete responsibility for all activities, education, and training required to maintain their clinical licensure or certification.
Required Licensures/Certifications/Registrations
• Certification in the assigned (1) Epic Application is required within six (6) months of hire and within two (2) attempts.
Knowledge, Skills, and Abilities
• Ability to communicate effectively via verbal or written methods
• Ability to interpret and complete technical assignments with supervision and/or guidance
• Interact professionally with a diverse group of end users, internal/external teams, and vendors
• Knowledge of healthcare operations, workflows, policies, and regulations
• Ability to work effectively in a fast-paced and dynamic environment
• Possesses outstanding analytical and problem solving/resolution skills
• Must be able to understand and redefine processes in order to effectively implement technology solutions
• Must be detail oriented, well-organized, and demonstrate ownership for project success
• Possesses excellent customer service qualities
Interaction with Other Departments and Other Relationships
• Internal: Requires interaction with all UMC departments, medical staff, technical personnel at TTUHSC and UMC Physicians, and future connect affiliates.
• External: Works with multiple vendors from a support perspective.
Physical Capabilities
• Work is of medium demand; walking, sitting, and standing most of the time while on duty.
• Occasional lifting of equipment is required.
• Adequate hand/eye coordination and fine motor skills required for typing.
• Talking and hearing is essential in dealing with co-workers and customers.
Environmental / Working Conditions
• Works is a well-lighted, heated, and ventilated building.
• Hours may vary to accommodate the needs of other departments or system maintenance.
• Many system management functions can only be performed during non-peak hours.
• Normal work hours are from 8:00am - 5:00 pm Monday - Friday.
UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*Request for accommodations in the hire process should be directed to UMC Human Resources.*

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