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It Application Support Analyst Jobs (NOW HIRING)

CIT Trucks

IT Support Analyst

Normal, IL · On-site

$28.50 - $32.25/hr

Responsibilities of the IT Support Analyst entail: * Respond to requests for technical assistance via the phone and remote electronic control of user systems * Diagnose and resolve technical hardware ...

Addison Group

IT Support Analyst

Houston, TX · On-site

$50K - $52K/yr

Role: IT Support Analyst Location : Houston, TX Pay Range: $50,000- $52,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). Overview Our team is seeking an ...

Constellium

IT Support Analyst

Ravenswood, WV · On-site

The IT Support Analyst is responsible for providing technical support and maintenance for computer systems, hardware, and software within the organization. This role involves diagnosing and resolving ...

ASCENT DATA, LLC

IT Support Analyst

Pittsburgh, PA · On-site

Ascent Data is a leading Managed IT Service Provider seeking an IT Support Analyst to join their team. This role is an excellent opportunity for an early-career IT professional to gain hands-on ...

Filevine

IT Support Analyst

Salt Lake City, UT · On-site

$60K - $70K/yr

Job Summary The IT team is looking for an IT professional to join our team in the Salt Lake office as an IT Support Analyst. You will report to our IT Director and help support the SLC office and our ...

Quanta Services

IT Support Analyst

Birmingham, AL · Remote

Quanta Power Solutions is seeking an IT Support Analyst that provides technical support and ... application, interview, or hiring processes or to perform the essential functions of a position ...

LCI-Lawinger Consulting

IT Support Analyst

Monrovia, CA · On-site

$24 - $29/hr

BL98123; 3MMS 010119 2 Job Title: IT Support Analyst - Plant Posting Title 3 Short JD: Provide IT Infrastructure support to plant employees and resources. Brief one sentence description of req 4 1st ...

GuideIT

Clinical Application Support Analyst

Miami, FL · On-site +1

ABOUT GUIDEIT GuideIT is a US - based technology services company focused on providing value to its ... Engage other members of the Customer's Information Systems team in resolving incidents or ...

GuideIT

Clinical Application Support Analyst

Miami, FL · Remote

ABOUT GUIDEIT GuideIT is a US - based technology services company focused on providing value to its ... Engage other members of the Customer's Information Systems team in resolving incidents or ...

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All JobsIt Application Support Analyst Jobs

It Application Support Analyst information

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$40.5K

$84K

$167K

How much do it application support analyst jobs pay per year?

As of Jun 7, 2026, the average yearly pay for it application support analyst in the United States is $84,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What are IT Application Support Analysts?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst, and why are they important?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What does an application support analyst do?

An application support analyst is responsible for maintaining, troubleshooting, and resolving issues with software applications used within an organization. They monitor system performance, assist users, and implement updates or fixes, often using tools like ticketing systems and diagnostic software. Strong problem-solving skills and knowledge of IT environments are essential for this role.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

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It Application Support Analyst jobs near you
Infographic showing various It Application Support Analyst job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $84,046 per year, or $40.4 per hour.

Application Support Analyst

Societe Generale

Chicago, IL

Other

Posted 24 days ago

Job description

Department Summary:

The Global Banking Technology & Operations Department ("GBTO") has worldwide responsibility for supplying Global Banking and Investor Solutions ("GBIS") various divisions with all the IT resources necessary for them to function under competitive conditions in terms of technological standards, service quality and cost. GBTO is composed of talented professionals who every day translates ideas into action by combining the strength of our expertise in IT with a deep understanding of investment banking. Our teams are ensuring that we deliver the service our businesses need to compete and serve Societe Generale's clients. Our objective is to deliver great production services in a well-controlled, high quality and cost effective way, and to deliver competitive application systems that allow GBIS to grow its business in existing and new markets, launch new products and take advantage of new opportunities when they arise. GBTO is responsible for facilitating entry to new markets, compliance with regulatory needs, growth in business volumes, and operational efficiency improvements in our overall front to back processing environment.

Day-to-Day Responsibilities:

       Responsible for applications used by traders, sales and middle office on the trading floor.

       Responsibility includes software releases, configuration and support of all production system components and infrastructure.

       Support and maintain software applications, build systems, own related processes and deliver frequent releases with high quality.

       Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.

       Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.

       Partner with global development and application support teams in New York, Chicago, Montreal, Paris, Sydney, London, Bangalore and Hong Kong. Work in follow-the-sun model.

       Extensive interaction is expected with traders, sales, supports and quants.

       Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business

Technical Skills:        

       Comfortable working on UNIX / Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc).

       Experience working with relational and no-relational databases, good SQL skills.

       Programming background in scripting language (TCL, Perl, Python, etc.)

       Understanding of the Agile and Continuous delivery.

       Deep understanding of the Agile and Continuous delivery (CI/CD, Jenkins, docker, kubernetes, etc)

       Knowledge of FIX and other order/rfq/trading protocols is a must

       Understanding RabbitMQ

Competencies:

       Energetic, self-directed and self-motivated, able to build and sustain long-term relationships with business and colleagues.

       Ability to solve problems with a keen eye for details; a strong desire to learn and contribute solutions and ideas to the team.

       Exceptional analytical skills, able to apply knowledge and experience to propose creative, value driven viable solutions.

       Self-directed, independent and comfortable in a fast paced, ambiguous and matrix environments.

       Can manage multiple tasks and use judgment to prioritize and escalate to achieve desired outcomes.

       Strong verbal and written communication skills.

Desired / Plus:

       Knowledge on Capital Market and Investment Banking Activities

Qualifications:

Experience Needed:

       Support or Devops experience across all stages (inception, analysis, design,  runtime, maintenance and support).

       8 years experience in financial services industry.

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