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It Application Support Analyst Jobs (NOW HIRING)

Saxton & Stump LLC

IT Support Analyst

Charleston, SC · On-site

Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...

loanDepot

Application Support Analyst

Irvine, CA · On-site

$25.96 - $38.94/hr

The Application Support Analyst will be responsible for the day-to-day support of loanDepot ... BlackMatter Technologies \ ICE LOS (Empower) * LoanServicing Support Experience * Experience ...

Q2

Application Support Analyst

Austin, TX · Hybrid

Our mission is simple: build strong and diverse communities through innovative financial technology ... genetic information, or veteran status. Applicants in California or Washington State may not be ...

DCS CORPORATION

IT Support Analyst

Ridgecrest, CA · On-site

$70K - $81K/yr

Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for ... CR's, desktop/application troubleshooting, deployments of IT assets, and other various tasks as ...

AMS Staffing, Inc.

IT Support Analyst- 3578759

Houston, TX · Hybrid

$55K - $65K/yr

Job Title: IT Support Analyst Location: Houston-77056 Salary/Payrate: $55K-$65K annually and AWESOME benefits!!! Work Environment: Hybrid (4 days in office/1 remote) Term: Permanent Bachelor's degree ...

Bryan Equipment Sales, Inc.

Be Seen First

Application Support Analyst

Loveland, OH · On-site

Reports to: Director of IT Hours: Full-time, M-F 1st shift Benefit Eligible: Yes Summary At the direction of the Director of IT, provides a broad spectrum of support focused on providing services ...

ASCENT DATA, LLC

IT Support Analyst

Pittsburgh, PA · On-site

Ascent Data is a leading Managed IT Service Provider seeking an IT Support Analyst to join their team. This role is an excellent opportunity for an early-career IT professional to gain hands-on ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director ... of application-dependent back-end servers. * Maintain the security of the organization ...

Shield

IT Support Analyst

Midland, TX · On-site

IT Support Analyst Department: Managed Services Employment Type: Full Time Location: NetAscendant Solutions - Onsite Description NetAscendant Solutions, a leading IT services provider in the Permian ...

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All JobsIt Application Support Analyst Jobs

It Application Support Analyst information

See salary details

$40.5K

$84K

$167K

How much do it application support analyst jobs pay per year?

As of Aug 11, 2026, the average yearly pay for it application support analyst in the United States is $84,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What is an IT Application Support Analyst?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

How much do IT Application Support Analysts make in the US?

IT Application Support Analysts in the US typically earn a median annual salary of around $60,000 to $75,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills can earn over $80,000 annually.
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It Application Support Analyst jobs near you
Infographic showing various It Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,046 per year, or $40.4 per hour.

IT Support Analyst

Saxton & Stump LLC

Charleston, SC • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Description:

Join one of the most innovative, forward-thinking law firms in the country. As a member of the Saxton & Stump team, you’ll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in our team and the community. We understand that the new legal environment requires a different type of approach to all aspects of the business, and we’ve built that into the way we recruit, the way we structure our team, and the way we value customer service.


As we continue to expand, we are seeking an experienced, talented IT Support Analyst to join our team. We offer a challenging and engaging environment for our IT staff which allows them to develop their skills and offer mobility in their IT careers.


Position Overview

As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital employee experience is a top priority. You will work closely with our IT team to diagnose and resolve technical issues, implement software and hardware solutions, and contribute to the overall efficiency and reliability of our IT infrastructure.


Requirements

  • Provide first-level technical support to end-users, including troubleshooting hardware and software issues.
  • Install, configure, and maintain computer systems, software, and peripheral devices.
  • Assist in the setup and maintenance of network and server infrastructure.
  • Collaborate with IT team members to develop and document standard operating procedures.
  • Assist with in-office meeting and conference room support as needed.
  • Maintain an inventory of IT equipment and software licenses.
  • Assist with IT-related projects, including system upgrades and migrations.
  • Stay up to date with industry trends and best practices to enhance our IT support services.
  • Provide excellent customer service, communicate technical information clearly, and train end-users as needed.
Requirements:

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • 2-4 years of solid technology support experience.
  • Proven experience in IT support or a related role.
  • Strong knowledge of Windows and/or macOS operating systems.
  • Familiarity with networking concepts and protocols.
  • Proficiency in troubleshooting hardware and software issues.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities, critical thinking skills, and attention to detail.
  • IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

Saxton & Stump offers a competitive salary, as well as a comprehensive benefits package, including medical, dental, and vision insurance (which start day one of employment), a 401k plan, and the opportunity for professional growth.