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It Application Support Analyst Jobs (NOW HIRING)

TitleEase

IT Support Analyst

Warwick, RI · On-site

Job Title: IT Support Analyst About TitleEase TitleEase is a fast-growing, technology-driven national title and settlement company committed to delivering exceptional service through innovation ...

Cooper Steel

IT Support Analyst

Nashville, TN · On-site

Nashville, TN 37212 IT Support Analyst POSITION SUMMARY The IT Support Analyst is responsible for ensuring proper computer operation so that end users can accomplish business tasks. This includes ...

DCS Corp

IT Support Analyst

Ridgecrest, CA

$70K - $81K/yr

Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for ... CR's, desktop/application troubleshooting, deployments of IT assets, and other various tasks as ...

Q2

Application Support Analyst

Austin, TX · Hybrid

Our mission is simple: build strong and diverse communities through innovative financial technology ... genetic information, or veteran status. Applicants in California or Washington State may not be ...

Habitat Health

IT Support Analyst

Compton, CA · On-site

The IT Support Analyst will play a crucial role in ensuring the smooth operation of Habitat Health ... Troubleshoot hardware, software, network connectivity, and application issues. * Respond to help ...

Habitat Health

IT Support Analyst

Compton, CA · On-site

The IT Support Analyst will play a crucial role in ensuring the smooth operation of Habitat Health ... Troubleshoot hardware, software, network connectivity, and application issues. * Respond to help ...

Revolution Space

IT Support Analyst

Boston, MA · On-site

They are seeking an IT Support Analyst to support their growing IT team by providing frontline technical support and managing key operational processes in a compliance-driven environment.

JBCPlatform

Be Seen First

IT Application Administrator

Foster City, CA · On-site

$70 - $75/hr

Perform root cause analysis for recurring incidents and implement preventative measures ... Experience in providing IT support for Engineering applications - installation, license management ...

GuideIT

Clinical Application Support Analyst

Miami, FL · On-site +1

ABOUT GUIDEIT GuideIT is a US - based technology services company focused on providing value to its ... Engage other members of the Customer's Information Systems team in resolving incidents or ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

This role provides frontline IT support in a highly regulated, mission-critical environment. The ... Strong problem-solving and analytical skills. * Excellent written and verbal communication skills.

HCTec

IT Support Analyst II

Scottsdale, AZ · On-site

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

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All JobsIt Application Support Analyst Jobs

It Application Support Analyst information

See salary details

$40.5K

$84K

$167K

How much do it application support analyst jobs pay per year?

As of Jul 21, 2026, the average yearly pay for it application support analyst in the United States is $84,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What are IT Application Support Analysts?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst, and why are they important?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

More about It Application Support Analyst jobs
What cities are hiring for It Application Support Analyst jobs? Cities with the most It Application Support Analyst job openings:
Who are the top companies hiring for It Application Support Analyst jobs? The top employers for It Application Support Analyst jobs are:
What states have the most It Application Support Analyst jobs? States with the most job openings for It Application Support Analyst jobs include:
What job categories do people searching It Application Support Analyst jobs look for? The top searched job categories for It Application Support Analyst jobs are:
What are popular job titles related to It Application Support Analyst jobs? For It Application Support Analyst jobs, the most frequently searched job titles are:
It Application Support Analyst jobs near you
Infographic showing various It Application Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $84,046 per year, or $40.4 per hour.

IT Support Analyst

TitleEase

Warwick, RI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Job Title:

IT Support Analyst

About TitleEase

TitleEase is a fast-growing, technology-driven national title and settlement company committed to delivering exceptional service through innovation, operational excellence, and a customer-first approach. We leverage modern technology, automation, and secure business practices to streamline the closing process while maintaining the highest standards of quality, compliance, and data security.

About the Role

We are seeking a highly organized and technology-driven IT Support Analyst to join our Information Technology team. This role is ideal for someone who enjoys balancing day-to-day IT operations with strategic technology initiatives. You'll work closely with the Director of IT, managed service providers, software vendors, and internal teams to help maintain a secure, reliable, and efficient technology environment while supporting projects that strengthen our cybersecurity posture, modernize our infrastructure, and improve the employee experience.

What You'll Do
  • IT Operations & User Support: Coordinate day-to-day IT support requests, assist with employee onboarding and offboarding, manage user accounts and technology assets, maintain IT documentation, and help ensure technical issues are resolved efficiently.
  • Project Coordination: Support technology initiatives by tracking milestones, coordinating with vendors and internal stakeholders, documenting project progress, and helping drive projects to successful completion.
  • Microsoft 365 & Endpoint Administration: Assist with administration of Microsoft 365, Microsoft Entra ID, Microsoft Intune, Teams, SharePoint, OneDrive, Exchange Online, user licensing, endpoint management, and access controls.
  • Cybersecurity & Compliance: Support cybersecurity initiatives by maintaining documentation, assisting with audit readiness, tracking remediation efforts, supporting vendor security reviews, and helping maintain business continuity and security awareness programs.
  • Documentation & Continuous Improvement: Develop and maintain IT procedures, knowledge base articles, system documentation, and standard operating procedures while identifying opportunities to improve operational efficiency and technology processes.
  • Vendor & Stakeholder Collaboration: Partner with managed service providers, software vendors, and internal departments to coordinate technology services, resolve issues, and ensure the successful delivery of IT initiatives.
What We're Looking For
  • Experience: 2+ years of experience in IT operations, technical support, cybersecurity, project coordination, or a related technology role.
  • Technical Knowledge: Working knowledge of Microsoft 365, Microsoft Entra ID, Microsoft Intune, Teams, SharePoint, OneDrive, Exchange Online, endpoint management, and modern business technology environments.
  • Organization & Communication: Strong organizational, documentation, communication, and customer service skills with the ability to manage multiple priorities in a fast-paced environment.
  • Problem Solving: Analytical mindset with the ability to troubleshoot issues, coordinate solutions, and improve technology processes.
  • Security Awareness: Basic understanding of cybersecurity concepts, including identity and access management, multi-factor authentication, endpoint security, phishing awareness, and security best practices.
Why You're a Fit

You enjoy solving problems, improving processes, and helping others succeed through technology. You're proactive, detail-oriented, and thrive in a collaborative environment where you can balance operational support with strategic initiatives. You take pride in keeping technology secure, projects organized, and systems running smoothly while contributing to the continued growth and success of TitleEase.

We offer a competitive benefits package, including:
  • Paid Time Off (PTO)
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • 401(k) Plan
  • Paid Holidays

Job Posted by ApplicantPro