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It Application Support Analyst Jobs in Virginia (NOW HIRING)

Moog

Sr. Application Support Analyst

Blacksburg, VA · Remote

You will report to the IT Business Partner and will have a remote work schedule reporting to the Blacksburg, Virginia site. To be considered for Senior Application Support Analyst, you will need:

NARFE

Application Support Analyst

Alexandria, VA · On-site

DESCRIPTION The Application Support Analyst will be a specialist with Association Management ... Collaborate with internal staff to facilitate effective information interchange between the AMS ...

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All JobsIt Application Support Analyst JobsIt Application Support Analyst Jobs in Virginia

It Application Support Analyst information

See Virginia salary details

$40.2K

$83.3K

$165.6K

How much do it application support analyst jobs pay per year?

As of Aug 6, 2026, the average yearly pay for it application support analyst in Virginia is $83,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $94,700.00 per year, depending on experience, location, and employer.

What is an IT Application Support Analyst?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

How much do IT Application Support Analysts make in the US?

IT Application Support Analysts in the US typically earn a median annual salary of around $60,000 to $75,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills can earn over $80,000 annually.
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What are popular job titles related to It Application Support Analyst jobs in VA? For It Application Support Analyst jobs in VA, the most frequently searched job titles are:
It Application Support Analyst jobs near you
Infographic showing various It Application Support Analyst job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,325 per year, or $40.1 per hour.

Information Technology Support Analyst

Coforge

Arlington, VA • On-site

Other

Posted 18 days ago

Coforge rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

161st of 221 rated it services

Job description

Job Title: Information Technology Support Analyst

Key Skills: ITSM processes, ServiceNow

Experience: 2-5+ Years’ experience

Location: Arlington, VA


We at Coforge are hiring an experienced IT Service Desk Analyst with strong expertise in Incident Management, ITSM processes, ServiceNow, OpsRamp, Active Directory, Exchange, Microsoft 365 (O365), user account administration, SLA management, and first-line technical support, with the following skill set:


Key Responsibilities:

  • Provide expert Application Production Support to ensure the smooth operation of field services applications.
  • Diagnose and resolve technical issues related to application performance and functionality.
  • Collaborate with cross-functional teams to identify and implement solutions for application-related challenges.
  • Monitor application performance and conduct regular maintenance to ensure optimal functionality.
  • Document technical processes and create user guides to assist team members and clients.
  • Train and mentor junior support staff on best practices in application support.
  • Participate in on-call support rotation as needed to address urgent issues.
  • Stay updated on industry trends and emerging technologies to enhance support capabilities.


Required Skills & Experience

  • Strong knowledge and experience in Application Production Support.
  • Proficient in troubleshooting and resolving application-related issues.
  • Experience with monitoring tools and performance metrics.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team.


Preferred Skills:

  • Familiarity with field services applications and technologies.
  • Experience in a customer-facing technical support role.
  • Knowledge of ITIL processes and best practices.
  • Understanding of database management and SQL.
  • Certifications related to application support or IT service management.


Qualifications:

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 1-3 years of experience in application production support or technical support roles.
  • Proven track record of successfully resolving technical issues in a timely manner.
  • Strong analytical and problem-solving skills.


If you are a motivated individual with a passion for technology and a strong background in application production support, we encourage you to apply for this exciting opportunity to join our team.

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