... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
ITOC Analyst - Service Continuity
Richmond, VA · On-site
$71K - $104K/yr
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
ITOC Analyst - Service Continuity
Richmond, VA · On-site
$71K - $104K/yr
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
ACE Account Service Desk Specialist TIER 2
Ashburn, VA · On-site
$61K - $64K/yr
Ability to work rotating schedules, including evenings, weekends, and holidays * U.S. Citizenship ... ServiceNow or ITSM platform experience * Prior federal, DHS, or regulatory environment experience
Quick apply
ACE Account Service Desk Specialist TIER 2
Ashburn, VA · On-site
$61K - $64K/yr
Ability to work rotating schedules, including evenings, weekends, and holidays * U.S. Citizenship ... ServiceNow or ITSM platform experience * Prior federal, DHS, or regulatory environment experience
Software & Application Developer
Richmond, VA · On-site
$80K - $105K/yr
Occasional evening or weekend work may be required to support system implementations, maintenance ... Implement and support enterprise service management (ITSM/ESM/PPM) solutions aligned with business ...
Software & Application Developer
Richmond, VA · On-site
$80K - $105K/yr
Occasional evening or weekend work may be required to support system implementations, maintenance ... Implement and support enterprise service management (ITSM/ESM/PPM) solutions aligned with business ...
Operations 24x7 Support Technician
Springfield, VA · On-site
$122K - $132K/yr
Use monitoring tools, logs, and ITSM platforms to identify trends, recurring issues, and potential ... Ability to work in a 24x7 or shift-based environment (nights, weekends, holidays). * Strong ...
Operations 24x7 Support Technician
Springfield, VA · On-site
$122K - $132K/yr
Use monitoring tools, logs, and ITSM platforms to identify trends, recurring issues, and potential ... Ability to work in a 24x7 or shift-based environment (nights, weekends, holidays). * Strong ...
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification • Working knowledge of the Microsoft ... weekends troubleshooting, maintenance, and any other special circumstances • Self-starting ...
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification • Working knowledge of the Microsoft ... weekends troubleshooting, maintenance, and any other special circumstances • Self-starting ...
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Quick apply
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Operations 24x7 Support Technician with Security Clearance
Springfield, VA · On-site
$122K - $132K/yr
Use monitoring tools, logs, and ITSM platforms to identify trends, recurring issues, and potential ... Ability to work in a 24x7 or shift-based environment (nights, weekends, holidays). * Strong ...
Operations 24x7 Support Technician with Security Clearance
Springfield, VA · On-site
$122K - $132K/yr
Use monitoring tools, logs, and ITSM platforms to identify trends, recurring issues, and potential ... Ability to work in a 24x7 or shift-based environment (nights, weekends, holidays). * Strong ...
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Operations 24x7 Support Technician
$122K - $132K/yr
Use monitoring tools, logs, and ITSM platforms to identify trends, recurring issues, and potential ... Ability to work in a 24x7 or shift-based environment (nights, weekends, holidays). * Strong ...
Operations 24x7 Support Technician
$122K - $132K/yr
Use monitoring tools, logs, and ITSM platforms to identify trends, recurring issues, and potential ... Ability to work in a 24x7 or shift-based environment (nights, weekends, holidays). * Strong ...
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * Prior federal government or CBP Tier II support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * Prior federal government or CBP Tier II support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * Prior federal government or CBP Tier II support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * Prior federal government or CBP Tier II support ...
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification * Working knowledge of the Microsoft ... Nights and/or weekends troubleshooting, maintenance, and any other special circumstances * Self ...
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification * Working knowledge of the Microsoft ... Nights and/or weekends troubleshooting, maintenance, and any other special circumstances * Self ...
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification * Working knowledge of the Microsoft ... Nights and/or weekends troubleshooting, maintenance, and any other special circumstances * Self ...
Quick apply
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification * Working knowledge of the Microsoft ... Nights and/or weekends troubleshooting, maintenance, and any other special circumstances * Self ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * HDI Customer Service Representative or Support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * HDI Customer Service Representative or Support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * HDI Customer Service Representative or Support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * HDI Customer Service Representative or Support ...
Weekend Itsm information
What is the difference between Weekend Itsm vs Weekend Service Desk Technician?
| Aspect | Weekend Itsm | Weekend Service Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | ITIL, CompTIA A+ |
| Work Environment | IT support, incident management, remote and on-site | Help desk support, troubleshooting, remote assistance |
| Industry Usage | IT service management, enterprise support | IT support, customer service roles |
Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.
McGuireWoods rating
8.0
Based on 5 frontline employees who took The Breakroom Quiz
21st of 34 rated law firms
Job description
McGuireWoods LLP is seeking an IT Operations Center (ITOC) Analyst to join our team in Richmond, VA. This role provides enterprise monitoring and operational support across primary and rotating shifts. Standard coverage spans weekdays across 1st and 2nd shifts. Applicants must be adaptable to weekly schedule changes - including 1st, 2nd, 3rd, and 12-hour weekend shifts - to provide coverage for team member time off, vacations, and general operational needs.
McGuireWoods, one of the world’s leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834. Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance. Our Applicant Disclosures describe your rights. Our Privacy Statement describes how we will process and safeguard your personal data.
- Monitors, reports, and makes corrections, when required, to all service and performance levels of enterprise network, application, hardware, security, telephony, data backup and data center/office environments using the provided tools for performance, event and capacity management
- Reviews/maintains Operational Service Level Agreements (SLA’s) and supporting vendor contracts
- Reviews and follows up to ensure issue remediation is complete
- Coordinates remediation plans for enterprise wide system issues
- High school diploma required; additional technical education preferred
- 1-2+ years of experience in a NOC, ITOC, or IT operations environment preferred
- Experience working multiple shift types strongly preferred
- Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred
Have more questions? Connect with a recruiter directly. #LI-KB1
About McGuireWoods
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Richmond, VA, US
Year founded
1834