Service Desk Support
Quantico, VA · On-site
Resolves user account, application, hardware, and software incidents via the FBI ITSM platform ... shifts; limited weekend support for imaging/VIP/SIOC as needed. Location: Quantico, VA (On-Site ...
Service Desk Support
Quantico, VA · On-site
Resolves user account, application, hardware, and software incidents via the FBI ITSM platform ... shifts; limited weekend support for imaging/VIP/SIOC as needed. Location: Quantico, VA (On-Site ...
Service Desk Support
Winchester, VA · On-site
ITSM platform experience (Jira SM, ServiceNow, or equivalent preferred) * Account management, user ... limited weekend support for imaging/VIP/SIOC as needed. Location: Winchester, VA (On-Site ...
Service Desk Support
Winchester, VA · On-site
ITSM platform experience (Jira SM, ServiceNow, or equivalent preferred) * Account management, user ... limited weekend support for imaging/VIP/SIOC as needed. Location: Winchester, VA (On-Site ...
Systems Administrator / IT Support Specialist
Falls Church, VA · On-site
$75K - $85K/yr
... the ITSM tool. * Perform hardware/software troubleshooting and replacement. * Provide walk-up and on-site end-user support. * Provide after-hours, night, and weekend support as required, including ...
Systems Administrator / IT Support Specialist
Falls Church, VA · On-site
$75K - $85K/yr
... the ITSM tool. * Perform hardware/software troubleshooting and replacement. * Provide walk-up and on-site end-user support. * Provide after-hours, night, and weekend support as required, including ...
Systems Administrator / IT Support Specialist with Security Clearance
Falls Church, VA · On-site
$75K - $85K/yr
... the ITSM tool. * Perform hardware/software troubleshooting and replacement. * Provide walk-up and on-site end-user support. * Provide after-hours, night, and weekend support as required, including ...
New
Systems Administrator / IT Support Specialist with Security Clearance
Falls Church, VA · On-site
$75K - $85K/yr
... the ITSM tool. * Perform hardware/software troubleshooting and replacement. * Provide walk-up and on-site end-user support. * Provide after-hours, night, and weekend support as required, including ...
New
... the ITSM tool. * Perform hardware/software troubleshooting and replacement. * Provide walk-up and on-site end-user support. * Provide after-hours, night, and weekend support as required, including ...
... the ITSM tool. * Perform hardware/software troubleshooting and replacement. * Provide walk-up and on-site end-user support. * Provide after-hours, night, and weekend support as required, including ...
Executive Deskside Support Engineer
Richmond, VA · On-site
$80K - $90K/yr
Experience using ServiceNow or similar ITSM platforms for incident, request, and asset management ... Ability to work flexible hours, including early mornings, evenings, and occasional weekends to ...
Executive Deskside Support Engineer
Richmond, VA · On-site
$80K - $90K/yr
Experience using ServiceNow or similar ITSM platforms for incident, request, and asset management ... Ability to work flexible hours, including early mornings, evenings, and occasional weekends to ...
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
ITOC Analyst - Service Continuity
Richmond, VA · On-site
$71K - $104K/yr
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
ITOC Analyst - Service Continuity
Richmond, VA · On-site
$71K - $104K/yr
... hour weekend shifts - to provide coverage for team member time off, vacations, and general ... Experience with monitoring and ITSM tools such as ServiceNow, SCOM, Splunk, or SolarWinds preferred ...
ACE Account Service Desk Specialist TIER 2
Ashburn, VA · On-site
$61K - $64K/yr
Ability to work rotating schedules, including evenings, weekends, and holidays * U.S. Citizenship ... ServiceNow or ITSM platform experience * Prior federal, DHS, or regulatory environment experience
Quick apply
ACE Account Service Desk Specialist TIER 2
Ashburn, VA · On-site
$61K - $64K/yr
Ability to work rotating schedules, including evenings, weekends, and holidays * U.S. Citizenship ... ServiceNow or ITSM platform experience * Prior federal, DHS, or regulatory environment experience
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Quick apply
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification • Working knowledge of the Microsoft ... weekends troubleshooting, maintenance, and any other special circumstances • Self-starting ...
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification • Working knowledge of the Microsoft ... weekends troubleshooting, maintenance, and any other special circumstances • Self-starting ...
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Network Operations Engineer Tier 3 SR
Vienna, VA · On-site
$220K/yr
... weekends . We are looking for a multi-disciplined senior network engineer with experience ... Preferred: ITIL v3 or ITSM experience; experience supporting DAF and local base environments;
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * Prior federal government or CBP Tier II support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * Prior federal government or CBP Tier II support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * Prior federal government or CBP Tier II support ...
Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment ... Experience using the ServiceNow ITSM platform. * Prior federal government or CBP Tier II support ...
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification * Working knowledge of the Microsoft ... Nights and/or weekends troubleshooting, maintenance, and any other special circumstances * Self ...
Quick apply
User Support Specialist
Alexandria, VA · On-site
... ITIL/ITSM, A+ or applicable technical certification * Working knowledge of the Microsoft ... Nights and/or weekends troubleshooting, maintenance, and any other special circumstances * Self ...
Weekend Itsm information
What is the difference between Weekend Itsm vs Weekend Service Desk Technician?
| Aspect | Weekend Itsm | Weekend Service Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | ITIL, CompTIA A+ |
| Work Environment | IT support, incident management, remote and on-site | Help desk support, troubleshooting, remote assistance |
| Industry Usage | IT service management, enterprise support | IT support, customer service roles |
Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.
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The most popular types of Itsm jobs in Virginia are:
What are popular job titles related to Weekend Itsm jobs in Virginia?
For Weekend Itsm jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Itsm jobs in Virginia look for?
The top searched job categories for Weekend Itsm jobs in Virginia are:
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Cities in Virginia with the most Weekend Itsm job openings:
Job description
Service Desk Support
Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support Services for Information Systems and Technology (ASSIST) program. The project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk‐up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission‐critical environment with strict service‐level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.
Responsibilities: Provides remote and telephonic Tier 1/2 support for the Client headquarters ticket pool (~56K–60K tickets/year). Resolves user account, application, hardware, and software incidents via the FBI ITSM platform. Must maintain a 4.5/5.0 customer satisfaction rating.
Key Qualifications: 1- 2yrs IT help desk/service desk experience Windows 10/11, O365, remote desktop tools proficiency ITSM platform experience (Jira SM, ServiceNow, or equivalent preferred) Account management, user provisioning, access/permissions troubleshooting Strong customer service skills are essential
Shift/Hours: Core hours 9:00 am–3:00 pm local; standard 8-hr workday; set schedules cover all shifts; limited weekend support for imaging/VIP/SIOC as needed.
Location: Quantico, VA (On-Site) Clearance: TS with SCI Eligibility Polygraph
About Zolon Tech
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