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Computer Support Specialist Jobs in Virginia (NOW HIRING)

Computer Support Analyst

Reston, VA · On-site

$52K - $94K/yr

Looking for trained and talented Information Technology specialists that possess a diverse knowledge/experience between computer support, systems administration and a dash of network administration.

Looking for trained and talented Information Technology specialists that possess a diverse knowledge/experience between computer support, systems administration and a dash of network administration.

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

Support Specialist Onsite | Norfolk, VA To apply, please go to Professionalism, excellent customer ... Proficiency in working on a computer with a Microsoft operating system required * Professional and ...

Support Specialist Onsite | Norfolk, VA To apply, please go to Professionalism, excellent customer ... Proficiency in working on a computer with a Microsoft operating system required * Professional and ...

Support Specialist Onsite | Norfolk, VA To apply, please go to . Professionalism, excellent ... Proficiency in working on a computer with a Microsoft operating system required * Professional and ...

Job Overview KaylaTek has an exciting Desktop Support Specialist opportunity supporting the AFNCR IT contract at the Pentagon. The AFNCR IT Services program provides support services for information ...

Job Overview KaylaTek has an exciting Desktop Support Specialist opportunity supporting the AFNCR IT contract at the Pentagon. The AFNCR IT Services program provides support services for information ...

Peer Support Specialist

Warm Springs, VA · On-site

$16.25 - $21/hr

The Peer Support Specialist provides peer to peer support to patients at the hospital who have been ... Ability to operate a personal computer to complete essential functions including word processing ...

Proficient computer skills. * Highly self-motivated. * Ability to communicate clearly and ... Order Support Specialist training includes about 4 - 5 weeks of onsite classroom training where you ...

Proficient computer skills. * Highly self-motivated. * Ability to communicate clearly and ... Order Support Specialist training includes about 4 - 5 weeks of onsite classroom training where you ...

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Showing results 1-20

Computer Support Specialist information

See Virginia salary details

$15

$26

$41

How much do computer support specialist jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for computer support specialist in Virginia is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $29.57 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
What are the most commonly searched types of Computer Support Specialist jobs in Virginia? The most popular types of Computer Support Specialist jobs in Virginia are:
What are popular job titles related to Computer Support Specialist jobs in Virginia? For Computer Support Specialist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Virginia look for? The top searched job categories for Computer Support Specialist jobs in Virginia are:
What cities in Virginia are hiring for Computer Support Specialist jobs? Cities in Virginia with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in VA? For Computer Support Specialist jobs in VA, the most frequently searched job titles are:
Infographic showing various Computer Support Specialist job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,942 per year, or $26.4 per hour.

Computer Support Analyst

Leidos

Reston, VA • On-site

$52K - $94K/yr

Full-time

Posted 10 days ago


Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

75th of 479 rated business services


Job description

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA and be able to travel to Washington, D.C. to support mission as needed.
*Schedule:
Tuesday: 6:00AM to 2:30PM
Wednesday: 6:00AM to 2:30PM
Saturday: 10:00AM to 10:30PM
Sunday: 10:00AM to 10:30PM
NOTE: During the first several months after starting, you will be moving between shifts for training in different areas before placed upon final shift as listed above.
Primary Responsibilities:
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediate incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications:
• Typically requires BS degree and 2 - 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. A High School diploma with an additional 6+ years' relevant experience may be considered in lieu of a degree.
• Team leadership experience.
• Final Top Secret clearance.
• Experience with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
• Windows 11 and Windows Server 2022/2025 troubleshooting.
• GOTS/COTS application, installation, configuration, and troubleshooting.
• Dell Hardware installation, configuration, and troubleshooting.
• Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).
• Datacenter physical and logical troubleshooting.
• The candidate should be a proactive team player with strong communication, management, analytical, and problem-solving skills; proven ability to thrive in environments that constantly embrace new technologies.
Preferred Qualifications:
• Lifecycle management experience (PC Imaging & Disposition).
• Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
• Workstation and Server RAID understanding.
• Experience with virtualization.
• Infrastructure equipment troubleshooting such as APC or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
• Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
• Prior experience in a Network Operations Center environment.
• Cisco and/or Juniper Tier 1 troubleshooting experience.
• Cybersecurity incident response knowledge.
• Experience in creating/manipulating scripts using Windows Command or PowerShell.
Looking for trained and talented Information Technology specialists that possess a diverse knowledge/experience between computer support, systems administration and a dash of network administration. Our team needs experienced professionals already trained with basic skills in all three areas. This is not your typical IT job as you will be working outside of a traditional truncated IT environment. We are looking for individuals that are exceptionally capable and require little supervision while working independently.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
July 23, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $52,000.00 - $94,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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