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Computer Support information

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How much do computer support jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for computer support in Virginia is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Virginia? For Computer Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Virginia look for? The top searched job categories for Computer Support jobs in Virginia are:
What cities in Virginia are hiring for Computer Support jobs? Cities in Virginia with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,567 per year, or $23.3 per hour.
Computer Support Specialist

Computer Support Specialist

Virginia Tech

Blacksburg, VA • On-site

Other

Re-posted 17 days ago

Virginia Tech rating

7.8

Company rating: 7.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

196th of 546 rated colleges and universities

Job description

Computer Support Specialist

Apply now Back to search results Job no: 535894
Work type: Staff
Senior management: Senior Vice Pres Advancement
Department: University Development
Location: Blacksburg, Virginia, Hybrid
Categories: Advancement, Information Systems / Technology

Job Description

The computer support specialist position will provide technical support to University Advancement's faculty and staff. The incumbent will have duties to include basic support for departmental computing devices; routine upkeep, maintenance, and supply of workgroup printers, copiers, and fax machines; communication of needs to the Director of Systems Administration and Technology Support; monitoring of incoming service requests and ensuring appropriate escalations are performed; and maintaining proper documentation.

Required Qualifications

Demonstrable experience in troubleshooting and maintaining personal computers running business applications such as Microsoft Office.
Significant experience providing technical support both in person and remotely.
Strong interpersonal skills with the ability to effectively communicate with others.
Demonstrated strong organizational skills and attention to detail.
Consistent track record of being responsible, reliable, and professional.
Demonstrated ability to be discreet when exposed to confidential or sensitive information.
Must be able to lift 25lbs.

Preferred Qualifications

Bachelor's degree from an accredited educational institution, or a sufficient combination of education and experience to be equivalent to a Bachelor's degree
Experience managing enterprise software updates (ECM, Kaseya, BigFix, Jamf, etc.)
Experience with inventory control or fixed assets management
Experience supporting users in an enterprise environment consisting of both PC and Apple computers

Pay Band

4

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$46,000 - $51,000

Hours per week

40+

Review Date

Open until filled

Additional Information

Moderate to Heavy Lifting (25+lbs)
Safe Driving Record
Unable to Sponsor Work Visas
The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Advancement HR at advhr@vt.edu during regular business hours at least 10 business days prior to the event.

Advertised: March 24, 2026
Applications close:

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About Virginia Tech

Sourced by ZipRecruiter

Virginia Tech, guided by its motto "Ut Prosim" (That I May Serve), embraces a hands-on, interdisciplinary approach to educate scholars as leaders and problem-solvers. As a comprehensive land-grant institution, it enriches the quality of life in Virginia and worldwide, fostering an inclusive community focused on knowledge, discovery, and creativity. With over 280 majors, the university serves a diverse student body of more than 36,000 across undergraduate, graduate, and professional programs. Virginia Tech's presence extends throughout Virginia, including campuses in Northern Virginia, Roanoke, Newport News, and Richmond, along with multiple Extension offices and research centers. As a prominent global research institution, it conducts over $500 million in research annually.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Blacksburg, VA, US

Year founded

1872

Social media

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