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Computer Support Jobs in Virginia (NOW HIRING)

Computer Support Analyst

Reston, VA · On-site

$52K - $94K/yr

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers ...

Computer Support Analyst

Reston, VA · On-site

$52K - $94K/yr

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers ...

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

IT Support Technician

Lynchburg, VA · On-site

$21 - $28.75/hr

Work Experience: * 2+ Years of IT Computer Support experience required. Education/Training: * High School Diploma or equivilent. Specialized Knowledge Certificates & Licenses: * A+ certification are ...

IT Support Technician

Lynchburg, VA

$21 - $28.75/hr

Work Experience: * 2+ Years of IT Computer Support experience required. Education/Training: * High School Diploma or equivilent. Specialized Knowledge Certificates & Licenses: * A+ certification are ...

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Computer Support information

See Virginia salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for computer support in Virginia is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What job categories do people searching Computer Support jobs in Virginia look for? The top searched job categories for Computer Support jobs in Virginia are:
What cities in Virginia are hiring for Computer Support jobs? Cities in Virginia with the most Computer Support job openings:
Infographic showing various Computer Support job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,567 per year, or $23.3 per hour.

Computer Support Analyst

Leidos

Reston, VA • On-site

$52K - $94K/yr

Full-time

Posted 7 days ago


Leidos rating

8.4

Company rating: 8.4 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

67th of 488 rated business services


Job description

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA and be able to travel to Washington, D.C. to support mission as needed.
*Schedule:
Tuesday: 6:00AM to 2:30PM
Wednesday: 6:00AM to 2:30PM
Saturday: 10:00AM to 10:30PM
Sunday: 10:00AM to 10:30PM
NOTE: During the first several months after starting, you will be moving between shifts for training in different areas before placed upon final shift as listed above.
Primary Responsibilities:
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediate incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications:
• Typically requires BS degree and 2 - 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. A High School diploma with an additional 6+ years' relevant experience may be considered in lieu of a degree.
• Team leadership experience.
• Final Top Secret clearance.
• Experience with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
• Windows 11 and Windows Server 2022/2025 troubleshooting.
• GOTS/COTS application, installation, configuration, and troubleshooting.
• Dell Hardware installation, configuration, and troubleshooting.
• Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).
• Datacenter physical and logical troubleshooting.
• The candidate should be a proactive team player with strong communication, management, analytical, and problem-solving skills; proven ability to thrive in environments that constantly embrace new technologies.
Preferred Qualifications:
• Lifecycle management experience (PC Imaging & Disposition).
• Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
• Workstation and Server RAID understanding.
• Experience with virtualization.
• Infrastructure equipment troubleshooting such as APC or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
• Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
• Prior experience in a Network Operations Center environment.
• Cisco and/or Juniper Tier 1 troubleshooting experience.
• Cybersecurity incident response knowledge.
• Experience in creating/manipulating scripts using Windows Command or PowerShell.
Looking for trained and talented Information Technology specialists that possess a diverse knowledge/experience between computer support, systems administration and a dash of network administration. Our team needs experienced professionals already trained with basic skills in all three areas. This is not your typical IT job as you will be working outside of a traditional truncated IT environment. We are looking for individuals that are exceptionally capable and require little supervision while working independently.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
July 23, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $52,000.00 - $94,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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