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Computer Support Jobs in Richmond, VA (NOW HIRING)

TekSynap

Computer Operator

Richmond, VA · On-site

$42K - $50K/yr

Ability to operate, under supervision, communications-computer systems, and install, implement ... supporting DLA Enterprise Service Delivery in Richmond, VA. TekSynap is a fast growing high-tech ...

Chesterfield

Teacher - Secondary - Computer

Richmond, VA

$50K - $68K/yr

Our outstanding teachers, support staff members and leaders are top-notch educators whom others ... Operates personal computer, basic office equipment and equipment related to program instruction.

U.S. Navy

Computer Field Technician

Colonial Heights, VA

$17.75 - $21.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Richmond, VA

$18.75 - $22.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Hopewell, VA

$17 - $20.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Ashland, VA

$17.75 - $21.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Petersburg City, VA

$18.75 - $22.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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All JobsComputer Support JobsComputer Support Jobs in Richmond, VA

Computer Support information

See Richmond, VA salary details

$12

$21

$36

How much do computer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer support in Richmond, VA is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.52 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Richmond, VA?

For Computer Support jobs in Richmond, VA, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Richmond, VA look for?

The top searched job categories for Computer Support jobs in Richmond, VA are:

What cities near Richmond, VA are hiring for Computer Support jobs?

Cities near Richmond, VA with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Richmond, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,049 per year, or $21.7 per hour.

Desktop Support Specialist

Software People, Inc.

Richmond, VA • On-site

Contractor

Re-posted 4 days ago

Job description

Phone/Skype Hire. Onsite from day 1

Location: Richmond, VA

Duration: 6+ months

100% ON SITE from Day 1. Parking is NOT provided for contractors

Responsibilities

Seeking an experienced Desktop Support Specialist to aid in Windows 11 Upgrade Project to migrate from Microsoft Windows 10 and Office 365 (32-bit) to Windows 11 and Office 365 (64-bit).

This individual will be responsible for upgrading and reimaging workstations to Windows 11 in addition to installing and configuring Office 365 and other related software. The specialist will also serve as a point of contact for tracking and reporting deployment status and troubleshooting any upgrade issues. The Desktop Support Specialist will exhibit excellent communication and exceptional customer service skills by working directly with end users in addition to collaborating with other SCC technical and project teams.

Skills Needed

  • Working knowledge of and experience with Windows 10 and Windows 11 operating systems               Required              4             Years
  • Recent experience in a full-time Help Desk/Technical Support position 4+               Required               4             Years
  • Experience and proficiency using an Endpoint Management System 4+     Required              4               Years
  • Experience and proficiency using a Workstation Imaging Solution 4+         Required              4               Years
  • Experience and proficiency using a Service Management Ticketing System 4+        Required               4             Years
  • Experience and proficiency with Microsoft Office 365 applications 4+        Required              4               Years
  • Proven analytical and problem-solving abilities 4+             Required              4             Years
  • Excellent verbal and written communication skills 4+        Required              4             Years
  • Ability to work independently with minimal direction and as a team 4+    Required              4               Years
  • Ability to work effectively with end users, technical staff, and senior staff – providing exception customer service          Required              4             Years
  • Experience with PowerShell scripting and/or SQL reporting            Desired 4             Years
  • Experience with Symantec’s Altiris and/or Microsoft InTune           Desired 4             Years
  • Experience with Ivanti Service Desk          Desired 4             Years
  • Experience with Microsoft Deployment Toolkit     Desired 4             Years
  • Experience with Active Directory               Desired 4             Years