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Entry Level Computer Support Specialist Jobs in Virginia

The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for ... Bachelor's degree in Computer Science or related field, or equivalent experience (2+ years)

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for ... Bachelor's degree in Computer Science or related field, or equivalent experience (2+ years)

Support Specialist Onsite | Norfolk, VA To apply, please go to Professionalism, excellent customer ... Proficiency in working on a computer with a Microsoft operating system required * Professional and ...

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Support Specialist Onsite | Norfolk, VA To apply, please go to Professionalism, excellent customer ... Proficiency in working on a computer with a Microsoft operating system required * Professional and ...

Support Specialist Onsite | Norfolk, VA To apply, please go to . Professionalism, excellent ... Proficiency in working on a computer with a Microsoft operating system required * Professional and ...

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Entry Level Computer Support Specialist information

See Virginia salary details

$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for entry level computer support specialist in Virginia is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $29.57 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
What are the most commonly searched types of Computer Support Specialist jobs in Virginia? The most popular types of Computer Support Specialist jobs in Virginia are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Virginia? For Entry Level Computer Support Specialist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Virginia look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Computer Support Specialist jobs? Cities in Virginia with the most Entry Level Computer Support Specialist job openings:
Infographic showing various Entry Level Computer Support Specialist job openings in Virginia as of June 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,942 per year, or $26.4 per hour.
Computer Support Specialist

$46K - $51K/yr

Full-time

Posted 13 days ago


Virginia Tech rating

7.8

Company rating: 7.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

197th of 544 rated colleges and universities


Job description

Computer Support Specialist
Job no: 535894
Work type: Staff
Senior management: Senior Vice Pres Advancement
Department: University Development
Location: Blacksburg, Virginia, Hybrid
Categories: Advancement, Information Systems / Technology
Job Description
The computer support specialist position will provide technical support to University Advancement's faculty and staff. The incumbent will have duties to include basic support for departmental computing devices; routine upkeep, maintenance, and supply of workgroup printers, copiers, and fax machines; communication of needs to the Director of Systems Administration and Technology Support; monitoring of incoming service requests and ensuring appropriate escalations are performed; and maintaining proper documentation.
Required Qualifications
Demonstrable experience in troubleshooting and maintaining personal computers running business applications such as Microsoft Office.
Significant experience providing technical support both in person and remotely.
Strong interpersonal skills with the ability to effectively communicate with others.
Demonstrated strong organizational skills and attention to detail.
Consistent track record of being responsible, reliable, and professional.
Demonstrated ability to be discreet when exposed to confidential or sensitive information.
Must be able to lift 25lbs.
Preferred Qualifications
Bachelor's degree from an accredited educational institution, or a sufficient combination of education and experience to be equivalent to a Bachelor's degree
Experience managing enterprise software updates (ECM, Kaseya, BigFix, Jamf, etc.)
Experience with inventory control or fixed assets management
Experience supporting users in an enterprise environment consisting of both PC and Apple computers
Pay Band
4
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Regular
Salary Information
$46,000 - $51,000
Hours per week
40+
Review Date
Open until filled
Additional Information
Moderate to Heavy Lifting (25+lbs)
Safe Driving Record
Unable to Sponsor Work Visas
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Advancement HR at advhr@vt.edu during regular business hours at least 10 business days prior to the event.
Advertised: March 24, 2026
Applications close:
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About Virginia Tech

Sourced by ZipRecruiter

Virginia Tech, guided by its motto "Ut Prosim" (That I May Serve), embraces a hands-on, interdisciplinary approach to educate scholars as leaders and problem-solvers. As a comprehensive land-grant institution, it enriches the quality of life in Virginia and worldwide, fostering an inclusive community focused on knowledge, discovery, and creativity. With over 280 majors, the university serves a diverse student body of more than 36,000 across undergraduate, graduate, and professional programs. Virginia Tech's presence extends throughout Virginia, including campuses in Northern Virginia, Roanoke, Newport News, and Richmond, along with multiple Extension offices and research centers. As a prominent global research institution, it conducts over $500 million in research annually.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Blacksburg, VA, US

Year founded

1872

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