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Part Time Tier 2 Support Jobs in Virginia (NOW HIRING)

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear documentation of the issue and troubleshooting steps taken. * Other duties as assigned. Qualifications

... Part time Location Onsite Pay Rate Range: $12.77 - $60.00 per hour This posting may be used to fill multiple game-day staff and student worker positions. Hourly pay will be determined based on the ...

Escalate unusual or high-risk situations to the appropriate Tier 2 security personnel Communicate ... Call center or customer support * Customer service or branch operations In the United States ...

Posted today

Escalate unusual or high-risk situations to the appropriate Tier 2 security personnel Communicate ... Call center or customer support * Customer service or branch operations In the United States ...

Posted today

... clearance to support KDS and our government customer in Arlington, VA. Essential Functions ... Tier II technicians are the primary POC for incident and problem resolution and escalation.

... clearance to support KDS and our government customer in Arlington, VA. Essential Functions ... Tier II technicians are the primary POC for incident and problem resolution and escalation.

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid ... Provide Tier 1 technical support for end users (remote and on-site). * Troubleshoot and resolve ...

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Showing results 1-20

Part Time Tier 2 Support information

What is the difference between Part Time Tier 2 Support vs Part Time Help Desk Technician?

AspectPart Time Tier 2 SupportPart Time Help Desk Technician
CertificationsCompTIA A+, Network+ often preferredCompTIA A+ typically required
Work EnvironmentTechnical support, troubleshooting complex issuesFrontline customer support, basic troubleshooting
Industry UsageIT support, managed servicesIT help desk, customer service roles

Part Time Tier 2 Support and Part Time Help Desk Technician roles both involve technical support, but Tier 2 Support handles more complex issues requiring advanced troubleshooting skills, while Help Desk Technicians focus on basic customer inquiries and initial problem resolution. The certifications and work environments overlap, but Tier 2 roles typically require more specialized knowledge.

What are popular job titles related to Part Time Tier 2 Support jobs in Virginia?

For Part Time Tier 2 Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Part Time Tier 2 Support jobs in Virginia look for?

The top searched job categories for Part Time Tier 2 Support jobs in Virginia are:

What cities in Virginia are hiring for Part Time Tier 2 Support jobs?

Cities in Virginia with the most Part Time Tier 2 Support job openings:

Infographic showing various Part Time Tier 2 Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Tier 2 System Administrator

Arlington, VA • On-site, Remote


Booz Allen Hamilton, Inc.
IT Services • 10K+ employees

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 72 rated business consultants

People enjoy working here

Good employer

Recommended by students


$62K - $141K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 16 days ago


Job description


Remote Work:
No
Job Number:
R0246771
Location:
Arlington,VA,US
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Tier 2 System Administrator
The Opportunity:
Your combination of people skills and system administration knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? Your blend of technical skill, problem-solving ability, and mission focus enables you to keep critical systems running and secure. We're looking for a System Administrator with experience in Windows system administration, virtualization, and classified environments to support reliable and secure operations within the Defense and Intelligence communities. As a System Administrator on our team, you'll install, configure, maintain, and troubleshoot Windows-based systems and virtual environments. We are looking for people with strong customer service skills and technical background to provide Tier 2 support for DoD missions.
As a Tier 2 System Administrator on our team, you'll ensure the current infrastructure is functional, available, and constantly looking for ways to make the infrastructure better using the latest technology and best implementation strategies. Working alongside senior administrators and network engineers, you'll contribute to system monitoring, update and patch critical systems, conduct performance checks, and issue resolution. You'll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission-critical network. Your communication skills will come in handy as you turn metrics into information and articulate their meaning.
This is an opportunity to gain experience in virtualization. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Work with us and resolve daily challenges as we improve and enhance the cyber maturity profile of DoD systems across the enterprise.
Join us. The world can't wait.
You Have:
  • 3+ years of experience as a system administrator, network technician, or cybersecurity technician
  • Experience with VMware Hyper V and managing virtual machines
  • Experience with service ticketing systems
  • Experience with tools such as Active Directory, SCCM, Dell WYSE Management System, Hyperflex, or SolarWinds
  • Knowledge of Windows operating systems
  • Knowledge of Unix or Linux
  • Ability to interpret and follow technical documentation and procedures
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • HS diploma or GED
  • Security+ or DoD 8570 IAT Level II Certification

Nice If You Have:
  • Experience with tools such as LogRhythm or Jira
  • Experience working with STIGs, Group Policy Objects (GPOs), or configuration baselines
  • Knowledge of government system design or DoD cybersecurity processes
  • Bachelor's degree in Computer Science, Information Assurance, or Cybersecurity
  • CASP, CISSP, or CCNA Certification
  • Red Hat RHCSA Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914


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Benefits

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