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Desktop It Support Jobs in Virginia (NOW HIRING)

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across ... Windows operating systems, Microsoft Office, Active Directory, Desktop hardware and software ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems ... Troubleshoot and resolve issues involving desktops, laptops, printers, peripherals, and network ...

KBR Careers

IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Responsibilities : • Provide desktop, peripheral, and user access support for office personnel ... on IT support in a desktop or service desk environment. • Strong troubleshooting skills for ...

KBR Careers

IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Responsibilities : • Provide desktop, peripheral, and user access support for office personnel ... on IT support in a desktop or service desk environment. • Strong troubleshooting skills for ...

Stafford County, VA

IT Support Technician

Stafford, VA · On-site

$28.93 - $50.63/hr

... desktops computers, printers, and other technology equipment; and * Performs related tasks as ... Education and Experience IT Support Technician I A combination of education and experience ...

ECPI University

IT Support

Manassas, VA · On-site

$47K - $55K/yr

The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues.

ECPI University

IT Support

Virginia Beach, VA · On-site

$40K - $46K/yr

The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues.

Stafford County

IT Support Technician

Stafford, VA

$60K - $105K/yr

The Information Technology Support Technician performs intermediate to advanced technical duties ... desktops computers, printers, and other technology equipment; and Performs related tasks as ...

Harbor Group Management

Engineer, IT Support

Norfolk, VA · On-site

$75K - $90K/yr

End-User Support, Help Desk Operations, Hardware & Desktop, Microsoft 365 & Endpoint Management ... Maintain IT asset and hardware inventory, including lifecycle, warranty, and procurement ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Provide desktop, peripheral, and user access support for office personnel, resolving hardware ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Provide desktop, peripheral, and user access support for office personnel, resolving hardware ...

KBR

IT Support Technician

Chantilly, VA

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Provide desktop, peripheral, and user access support for office personnel, resolving hardware ...

Epic Health Partners

IT Support Technician

Danville, VA · On-site

$20 - $25/hr

The IT Support Technician serves as a key resource in ensuring employees have reliable access to ... Set up, configure, and deploy desktops, laptops, monitors, docking stations, and peripheral ...

New

KBR

IT Support Technician

Chantilly, VA

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Provide desktop, peripheral, and user access support for office personnel, resolving hardware ...

Epic Health Partners

IT Support Technician

Danville, VA · On-site

$20 - $25/hr

The IT Support Technician serves as a key resource in ensuring employees have reliable access to ... Set up, configure, and deploy desktops, laptops, monitors, docking stations, and peripheral ...

Epic Health Partners

IT Support Technician

Danville, VA · On-site

$20 - $25/hr

The IT Support Technician serves as a key resource in ensuring employees have reliable access to ... Set up, configure, and deploy desktops, laptops, monitors, docking stations, and peripheral ...

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All JobsDesktop It Support JobsDesktop It Support Jobs in Virginia

Desktop It Support information

See Virginia salary details

$10

$24

$37

How much do desktop it support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for desktop it support in Virginia is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.92 per hour, depending on experience, location, and employer.

Is AI replacing tech support?

For a Desktop IT Support role, AI tools are increasingly used to automate routine tasks such as password resets and troubleshooting common issues. However, human support remains essential for complex problems, customer service, and personalized assistance, making AI a complement rather than a replacement for tech support professionals.

Is desktop support a good entry-level job?

Desktop IT support is often considered a good entry-level job because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and may lead to advanced IT roles with experience and certifications like CompTIA A+ or Network+.

What are Desktop IT Support professionals?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and often certifications like CompTIA A+.

What is the highest salary for desktop support?

The highest salaries for desktop IT support specialists can exceed $70,000 annually, especially for those with advanced certifications, extensive experience, or in high-demand regions. Senior roles or those with specialized skills in network troubleshooting or security may earn higher compensation. Salary varies based on location, industry, and level of expertise.

What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
What are popular job titles related to Desktop It Support jobs in Virginia? For Desktop It Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Desktop It Support jobs in Virginia look for? The top searched job categories for Desktop It Support jobs in Virginia are:
What cities in Virginia are hiring for Desktop It Support jobs? Cities in Virginia with the most Desktop It Support job openings:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Virginia as of July 2026, with employment types broken down into 8% Locum Tenens, 68% Full Time, 12% Part Time, 1% Temporary, and 11% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $50,169 per year, or $24.1 per hour.

IT Support Technician

BMZ USA, Inc.

Virginia Beach, VA • On-site

$20.50 - $28/hr

Full-time

Re-posted 16 days ago

Job description

Job Summary:
BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support needs and ensuring hardware, software, and systems remain reliable and efficient.
Responsibilities:
• Provide first-level technical support for hardware, software, systems, and application issues
• Troubleshoot and resolve issues involving desktops, laptops, printers, peripherals, and network connectivity
• Install, configure, maintain, and upgrade hardware and software
• Set up and deploy new IT equipment for employees
• Support user account access and related technical requests
• Maintain accurate documentation of hardware, software, and system configurations
• Escalate and coordinate issues with second- and third-level IT support teams as needed
• Train and support users on IT tools, systems, and best practices
• Help ensure compliance with company IT policies, cybersecurity practices, and acceptable use standards
• Participate in local and global IT projects
• Perform other duties as assigned by local management or BMZ Group IT leadership
Qualifications:
Required:
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience
• Minimum of 2–3 years of experience in IT support, desktop support, help desk, or a similar role
• Strong knowledge of: Windows operating systems, Microsoft Office, Active Directory, Desktop hardware and software troubleshooting
• Experience with remote support tools, VPNs, and help desk/ticketing systems
• Strong communication, problem-solving, and organizational skills
• Ability to work independently and collaborate effectively across departments
Preferred:
• Experience supporting IT in a manufacturing environment
• Familiarity with Microsoft Dynamics 365, QuickBooks Desktop Enterprise, Keyence, or AutoCAD
• Microsoft certifications such as MCSA, MCSE, or similar
• Bilingual skills are a plus
Company:
BMZ USA, inc. is the U.S. division of BMZ Battery Solutions Group, a global player in custom battery solutions. Founded in 1994, the company is headquartered in Virginia Beach, Virginia, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

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