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Desktop It Support Jobs in Virginia (NOW HIRING)

Epic Health Partners

IT Support Technician

Danville, VA · On-site

$20 - $25/hr

The IT Support Technician serves as a key resource in ensuring employees have reliable access to ... Set up, configure, and deploy desktops, laptops, monitors, docking stations, and peripheral ...

Epic Health Partners

IT Support Technician

Danville, VA · On-site

$20 - $25/hr

The IT Support Technician serves as a key resource in ensuring employees have reliable access to ... Set up, configure, and deploy desktops, laptops, monitors, docking stations, and peripheral ...

Epic Health Partners

IT Support Technician

Danville, VA · On-site

$20 - $25/hr

The IT Support Technician serves as a key resource in ensuring employees have reliable access to ... Set up, configure, and deploy desktops, laptops, monitors, docking stations, and peripheral ...

Petroleum Marketing Group

Be Seen First

IT Support Technician

Falls Church, VA · On-site

$40K - $60K/yr

Title: IT Support Technician Employment & Location: Full Time, ONSITE @ Falls Church, VA (no Remote ... Onsite setup and troubleshooting of corporate laptops and desktops * Onsite and remote deployment ...

G. Grattan LLC

IT Support Specialist

Henrico, VA · On-site

Deploy, configure, and support laptops, desktops, mobile devices, and peripherals * Administer ... Follow and enforce IT security policies and best practices * Assist with endpoint security ...

Virginia Green

IT Support Specialist

Richmond, VA · On-site

$55K - $65K/yr

Deploy, configure, and support laptops, desktops, mobile devices, and peripherals * Administer ... Follow and enforce IT security policies and best practices * Assist with endpoint security ...

Virginia Green

IT Support Specialist

Henrico, VA

Deploy, configure, and support laptops, desktops, mobile devices, and peripherals * Administer ... Follow and enforce IT security policies and best practices * Assist with endpoint security ...

Trustar Bank

IT Support Specialist

Centreville, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed ... Support Windows laptops, desktops, and mobile devices. * Manage printers, scanners, docking ...

Virginia Green

IT Support Specialist

Henrico, VA · On-site

... support laptops, desktops, mobile devices, and peripherals • Administer endpoint management ... enforce IT security policies and best practices • Assist with endpoint security, antivirus ...

Virginia Green

IT Support Specialist

Henrico, VA · On-site

$55K - $65K/hr

... support laptops, desktops, mobile devices, and peripherals • Administer endpoint management ... enforce IT security policies and best practices • Assist with endpoint security, antivirus ...

Virginia Tech

IT Support Center Analyst

Blacksburg, VA · On-site

IT Support Center Analyst Apply now Back to search results Job no: 537209 Work type: Staff Senior ... Strong understanding of desktop security best practices, including secure configuration, routine ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... Desktop Infrastructure (e.g., Citrix) to users. - Provide support for MacOS and iOS to users ... IT Helpdesk support. - 3+ years MacOS and iOS experience. - Good problem solving skills - Must be ...

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Showing results 21-40

All JobsDesktop It Support JobsDesktop It Support Jobs in Virginia

Desktop It Support information

See Virginia salary details

$10

$24

$37

How much do desktop it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for desktop it support in Virginia is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.92 per hour, depending on experience, location, and employer.

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
What are popular job titles related to Desktop It Support jobs in Virginia? For Desktop It Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Desktop It Support jobs in Virginia look for? The top searched job categories for Desktop It Support jobs in Virginia are:
What cities in Virginia are hiring for Desktop It Support jobs? Cities in Virginia with the most Desktop It Support job openings:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,169 per year, or $24.1 per hour.

IT Support Technician

Epic Health Partners

Danville, VA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

EPIC Health Partners is seeking a full-time IT Support Technician to provide hands-on technical support across the organization. This role is responsible for troubleshooting hardware and software issues, configuring and maintaining workstations, supporting office technology, and assisting staff with day-to-day technology needs. The IT Support Technician serves as a key resource in ensuring employees have reliable access to the systems and tools necessary to perform their work effectively


Essential Duties & Responsibilities:

  • Set up, configure, and deploy desktops, laptops, monitors, docking stations, and peripheral equipment.
  • Install, update, and troubleshoot software applications on employee workstations.
  • Diagnose and resolve hardware, software, and connectivity issues.
  • Provide technical support for Microsoft 365 applications and other business software.
  • Perform routine maintenance, upgrades, and replacement of computer equipment.
  • Assist with user account management, password resets, and access-related requests.
  • Configure and support desk phones, voicemail systems, and basic telecommunications functions.
  • Troubleshoot and maintain printers, copiers, scanners, and other office technology.
  • Monitor, prioritize, assign, and update support tickets to ensure timely resolution and accurate documentation oftechnology and facilities-related requests.
  • Submit, track, and coordinate facilities maintenance requests, ensuring issues are documented, communicated, and resolved in a timely manner.
  • Maintain regular communication with vendors, building management, and internal stakeholders regarding the status of technology and facilities support requests.
  • Maintain inventory of IT equipment and technology assets and coordinate equipment repairs, replacements, and warranty services as needed.


Qualifications:

  • Two (2) years of IT support, help desk, desktop support, or related technical experience.
  • Working knowledge of Windows operating systems, Microsoft 365, computer hardware, and common office technology.
  • Strong troubleshooting, problem-solving, and customer service skills.
  • Experience supporting computers, printers, mobile devices, and basic network connectivity.
  • Ability to manage and document support requests through a ticketing system and coordinate with vendors as needed.
  • Strong organizational, communication, and time-management skills.
  • Ability to maintain confidentiality, and work independently.


Benefits:

This fulltime position offers a comprehensive benefits package designed to support employee wellbeing and longterm professional growth, including:

  • Health, dental, and vision insurance
  • Paid time off and paid holidays
  • Retirement plan options
  • Ongoing training and professional development


About Epic Health Partners:
Epic Health Partners is a behavioral health organization dedicated to providing highquality, personcentered care for individuals navigating substance use and mental health challenges. We deliver services rooted in evidencebased, traumainformed, and recoveryoriented practices. Our team is committed to professionalism, accountability, and collaboration-supporting both the people we serve and the staff who serve them. As Epic continues to grow, we remain focused on building strong teams, developing staff, and creating sustainable programs that reflect our values and standards of care.

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