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Part Time Tier 2 Support Jobs (NOW HIRING)

NorthShore

Phlebotomist II - Tier 2

Evanston, IL · On-site

$19.31 - $28/hr

Evanston Hospital * Full Time/Part Time: Per Diem - Tier 2 * Hours: Monday-Friday, 1:30pm-11pm, rotating weekends and holidays What you will do: * Perform a variety of routine and special phlebotomy ...

Endeavor Health

Phlebotomist II - Tier 2

Evanston, IL

$19.31 - $28/hr

Evanston Hospital * Full Time/Part Time: Per Diem - Tier 2 * Hours: Monday-Friday, 1:30pm-11pm, rotating weekends and holidays What you will do: * Perform a variety of routine and special phlebotomy ...

Boingo

Tier 2 Customer Care Technician

Frisco, TX · On-site

$16.25 - $21.75/hr

Boingo Wireless is hiring a Tier II Customer Service Agent to support our Wi-Fi and cellular ... Schedule (Part-time): Thursday and Friday from 2:00 pm to 11:00 pm / 16 hours/week What you'll do

GOLDEN WEST PACKAGING GROUP

IT Technician I

Livermore, CA · On-site

$21 - $23/hr

Collaborate with Tier 2 support staff to escalate issues that require advanced troubleshooting ... Working Conditions: * Part-time position based in Livermore with travel every other week to the ...

Golden West Packaging Group

IT Technician I

Livermore, CA · On-site

$21 - $23/hr

Collaborate with Tier 2 support staff to escalate issues that require advanced troubleshooting ... Working Conditions: * Part-time position based in Livermore with travel every other week to the ...

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Part Time Tier 2 Support information

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How much do part time tier 2 support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for part time tier 2 support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Part Time Tier 2 Support vs Part Time Help Desk Technician?

AspectPart Time Tier 2 SupportPart Time Help Desk Technician
CertificationsCompTIA A+, Network+ often preferredCompTIA A+ typically required
Work EnvironmentTechnical support, troubleshooting complex issuesFrontline customer support, basic troubleshooting
Industry UsageIT support, managed servicesIT help desk, customer service roles

Part Time Tier 2 Support and Part Time Help Desk Technician roles both involve technical support, but Tier 2 Support handles more complex issues requiring advanced troubleshooting skills, while Help Desk Technicians focus on basic customer inquiries and initial problem resolution. The certifications and work environments overlap, but Tier 2 roles typically require more specialized knowledge.

More about Part Time Tier 2 Support jobs
What cities are hiring for Part Time Tier 2 Support jobs? Cities with the most Part Time Tier 2 Support job openings:
What are the most commonly searched types of Tier 2 Support jobs? The most popular types of Tier 2 Support jobs are:
What states have the most Part Time Tier 2 Support jobs? States with the most job openings for Part Time Tier 2 Support jobs include:
What job categories do people searching Part Time Tier 2 Support jobs look for? The top searched job categories for Part Time Tier 2 Support jobs are:
Part Time Tier 2 Support jobs near you
Infographic showing various Part Time Tier 2 Support job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote/Part-Time)

Govcio LLC

Remote

$65 - $70/hr

Part-time

Posted 8 days ago

GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

113th of 204 rated it services

Job description

GovCIO is currently hiring for VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote/Part-Time), to provide advanced troubleshooting, system expertise, and operational support for complex issues from Tier 1. This role requires deep knowledge of IT application administration to support mission-critical customer environments. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET.
Responsibilities
  • Resolve complex incidents escalated from Tier 1 related to PCS PL applications, including Pharmacy namespaces, outpatient/inpatient pharmacy functions, and integrations with commercial drug databases such as First Databank (FDB).
  • Troubleshoot issues connected to OneVA Pharmacy, Park a Prescription, and outpatient medication processing, inpatient medication processing, drug file management, barcode medication administration (BCMA), state prescription monitoring program, CMOP processing, MOCHA order checks, and Inbound eRx
  • Support VistA KIDS components and interfaces and maintain system integrations with dependent applications.
  • Collaborate with Tier 3, Engineering, DevOps, Product, and external vendors for root cause resolution and long-term fixes.
  • Create and maintain documentation including, troubleshooting guides,
  • Communicate clearly and professionally with customers, stakeholders, and senior IT staff; prepare briefings and participate in technical discussions.
  • Provide mentorship and technical support to Tier 1 personnel, sharing knowledge and best practices.

Qualifications
Bachelor's with 15 years (or commensurate experience)
Required Skills and Experience
  • Proficiency with VistA Pharmacy namespaces and their interactions with core medication management workflows.
  • Hands-on experience with KIDS patching, VistA infrastructure, and cross-namespace dependency validation.
  • Familiarity with NCPDP SCRIPT standards (Inbound eRx) and supporting DSCSA regulatory updates and application changes across PCS Pharmacy systems.
  • Understanding of FDB-based drug interaction systems, MOCHA logic, PGx enhancements, and medication order checks.
  • Familiarity with AMPL-GUI communication workflows.
  • Experience with federal security policies, , and PHI handling requirements.
  • Ability to interpret logs and message payloads in Vista pharmacy-related technologies.
  • Understanding information security policies and best practices for safeguarding systems and data.
  • Strong written and verbal communication skills, with a demonstrated ability to produce clear technical documentation, reports, and briefings.
  • Ability to collaborate effectively with Tier 1, Tier 3, engineering teams, developers, and external stakeholders to resolve issues and implement improvements.
  • Strong organizational skills with the ability to manage multiple tasks, incidents, and priorities concurrently.
  • Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Preferred Skills and Experience
  • Hands-on experience with VistA KIDS and related interfaces (especially for roles supporting VA or healthcare systems).

Posted Salary Range
USD $65.00 - USD $70.00 /Hr.

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