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Computer Support Specialist Jobs in Virginia (NOW HIRING)

United Air Temp

Membership Support Specialist

Lorton, VA · On-site

$17/hr

United Air Temp is seeking a detail-oriented and customer-focused Membership Support Specialist to ... Proficiency with Microsoft Office and computer systems. Preferred Qualifications * Previous HVAC ...

PTSolutions

Vending Support Specialist

Roanoke, VA · On-site

We're looking for an Vending Support Specialist to join our team. Working as a Vending Support ... Proficient use of a Windows computer, Microsoft Office (Outlook & Excel) & Teams * High School ...

State of Virginia

AI Support Specialist

Chesterfield, VA

$110K - $120K/yr

AI Support Specialist Apply now Job no: 5109156 Work type: Full-Time (Salaried) Location: Chesterfield, Virginia Categories: Information Technology Title: AI Support Specialist State Role Title: Info ...

New

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

JTG

Workflow Support Specialists

Reston, VA · On-site

Workflow Support Specialists JTG is currently seeking experienced Workflow Support Specialists to ... Support activities that rely on Computer Assisted Technology (CAT) tools, post-edited machine ...

XLA

Program Support Specialist

Arlington, VA · On-site

$65K/yr

XLA is looking for a Program Support Specialist to support a federal agency in Arlington, VA. This ... computer literacy; and well-developed interpersonal skills. * Analyze and process financial and ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Virginia

Computer Support Specialist information

See Virginia salary details

$15

$26

$41

How much do computer support specialist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for computer support specialist in Virginia is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Virginia? The most popular types of Computer Support Specialist jobs in Virginia are:
What are popular job titles related to Computer Support Specialist jobs in Virginia? For Computer Support Specialist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Virginia look for? The top searched job categories for Computer Support Specialist jobs in Virginia are:
What cities in Virginia are hiring for Computer Support Specialist jobs? Cities in Virginia with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in VA? For Computer Support Specialist jobs in VA, the most frequently searched job titles are:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,942 per year, or $26.4 per hour.

Membership Support Specialist

United Air Temp

Lorton, VA • On-site

$17/hr

Full-time

Posted 9 days ago

Job description

Description:

United Air Temp is seeking a detail-oriented and customer-focused Membership Support Specialist to join our team. This position plays a key role in supporting our customers by managing membership accounts, maintaining accurate records, and providing exceptional customer service. If you thrive in a fast-paced environment, enjoy helping customers, and have strong organizational skills, we'd love to hear from you.


Responsibilities

  • Answer inbound calls for the Membership Support Department.
  • Respond to customer and internal emails in a professional and timely manner.
  • Process customer membership renewals.
  • Process membership cancellations in accordance with company policies.
  • Register HVAC equipment with manufacturers.
  • Enter equipment information into ServiceTitan.
  • Enter warranty membership information into ServiceTitan.
  • Maintain accurate customer records and account information.
  • Assist with additional administrative and departmental duties as assigned.

Qualifications

  • Excellent organizational skills with the ability to prioritize multiple tasks.
  • Strong attention to detail and accuracy in data entry.
  • Ability to work efficiently in a fast-paced environment.
  • Outstanding verbal and written communication skills.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to work independently while collaborating effectively with other departments.
  • Customer-focused with a commitment to delivering exceptional service.
  • Proficiency with Microsoft Office and computer systems.

Preferred Qualifications

  • Previous HVAC industry experience.
  • Experience with ServiceTitan or similar field service management software.
  • Customer service or call center experience.
Requirements: