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Remote Sap Help Desk Support Jobs in Virginia (NOW HIRING)

Help Desk Support Specialist

Arlington, VA · On-site +1

$65K - $75K/yr

Help Desk Support Specialist Department: Delivery Employment Type: Full Time Location ... Remote Reporting To: Parisa Compensation: $65,000 - $75,000 / year Description At Nüvitek ...

Service Desk Analyst

Reston, VA · Remote

$15 - $18/hr

Description This position is 100% remote, but candidates need to be able to work core Pacific time ... Skills Troubleshooting, Customer service, Windows 10, Active directory, Phone support, Office 365 ...

Field Office - VA Remote Location, Remote City, VA, 23218 USA Position Role Type: Remote U.S ... Provide technical expertise and help customizing SAP Inventory, Logistics and Warehouse Management ...

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...

Senior Full Stack Engineer

Mclean, VA · Remote

$130K - $185K/yr

Remote Terms: Full-time Salary Range: $130K-185k DOE Clearance: Qualified candidates must be US ... Periodically assist with Help Desk support to troubleshoot and resolve end-user issues.

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Remote Sap Help Desk Support information

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

What are the most commonly searched types of Sap Help Desk Support jobs in Virginia? The most popular types of Sap Help Desk Support jobs in Virginia are:
What are popular job titles related to Remote Sap Help Desk Support jobs in Virginia? For Remote Sap Help Desk Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Sap Help Desk Support jobs in Virginia look for? The top searched job categories for Remote Sap Help Desk Support jobs in Virginia are:
What cities in Virginia are hiring for Remote Sap Help Desk Support jobs? Cities in Virginia with the most Remote Sap Help Desk Support job openings:

Help Desk Support Specialist

Nüvitek

Arlington, VA • On-site, Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Help Desk Support Specialist
Department: Delivery
Employment Type: Full Time
Location: Remote
Reporting To: Parisa
Compensation: $65,000 - $75,000 / year
Description
At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.
As a Help Desk Support Specialist, you will be working closely with the team of developers and engineers working in an Agile environment to support, design, and control data applications and formulate and execute data migration strategy. You must be willing to ask questions and dig deep to identify and solve problems experienced by the team and the customer and have a focus on continuous improvement, making thoughtful suggestions for areas of process enhancement.
In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
What you will be doing:
  • Will support the operation of a Help Desk (24x7 manning), providing consolidated, comprehensive technical assistance for software maintenance support for a US Government customer.
  • Provide technical support for COTS products and customized desktop applications, web applications, databases, user account administration issues, and technical/functional support for individual user problems.
  • Supports response to system user requests for assistance.
  • Supports on-the-spot diagnostic evaluation. The scope of this support includes resolving the problem/providing support over the phone, or escalating the issue to the appropriate tier for resolution.
  • Excellent written and verbal communication skills.
  • Isolated environment with an internet connection in which to work remotely.
  • Primary work shift will be weekdays EST but may include weekends periodically.

What you will bring:
  • Must be a U.S. citizen with the ability to pass a background screening and obtain and maintain Public Trust.
  • Bachelor's degree in IT and 4+ years of relevant experience preferred.
  • Requires strong analytical and organizational skills, including strong attention to detail.
  • Strong interpersonal skills and ability to work collaboratively in a dynamic team environment.
  • Experience supporting users of Microsoft products.

Benefits
Nuvitek is proud to offer a comprehensive benefits package:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability and Life Insurance
  • Parental Leave
  • 401K
  • Paid Time Off

Equal Opportunity Employer StatementNuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.