ZipRecruiter

Log In

1

Weekend Itsm Jobs (NOW HIRING)

State Street

ITCommand Centre Officer

Quincy, MA · On-site

$70K - $118K/yr

... ITSM tools and processes. * Proven experience managing major incidents in large-scale enterprise environments. * Ability to work during weekends as per business needs. Salary Range: $70,000 - $118 ...

Resolution Think

Computer Operator

El Paso, TX · On-site

Utilize the VA-provided ITSM tool to perform all incident/ticket management, workflow, and ... Must be able to work a 24x7x365 shift schedule (including nights, weekends, and holidays) as the ...

Resolution Think

Computer Operator

El Paso, TX · On-site

Utilize the VA-provided ITSM tool to perform all incident/ticket management, workflow, and ... Must be able to work a 24x7x365 shift schedule (including nights, weekends, and holidays) as the ...

Resolution Think

Computer Operator

Bossier City, LA · On-site

Utilize the VA-provided ITSM tool to perform all incident/ticket management, workflow, and ... Must be able to work a 24x7x365 shift schedule (including nights, weekends, and holidays) as the ...

Resolution Think

Computer Operator

Bossier City, LA · On-site

Utilize the VA-provided ITSM tool to perform all incident/ticket management, workflow, and ... Must be able to work a 24x7x365 shift schedule (including nights, weekends, and holidays) as the ...

Analygence

Service Desk Agent

Arlington, VA

$19.50 - $25/hr

... weekends are included). Job Responsibilities: * Provide first-line support for incidents and ... Appropriately triages requests that cannot be resolved at the SD level using ITSM. * Follow up with ...

next page

Showing results 1-20

All JobsWeekend Itsm Jobs

Weekend Itsm information

See salary details

$32K

$75.3K

$131K

How much do weekend itsm jobs pay per year?

As of Jun 17, 2026, the average yearly pay for weekend itsm in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Itsm vs Weekend Service Desk Technician?

AspectWeekend ItsmWeekend Service Desk Technician
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentIT support, incident management, remote and on-siteHelp desk support, troubleshooting, remote assistance
Industry UsageIT service management, enterprise supportIT support, customer service roles

Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.

More about Weekend Itsm jobs
What cities are hiring for Weekend Itsm jobs? Cities with the most Weekend Itsm job openings:
What are the most commonly searched types of Itsm jobs? The most popular types of Itsm jobs are:
What states have the most Weekend Itsm jobs? States with the most job openings for Weekend Itsm jobs include:
What job categories do people searching Weekend Itsm jobs look for? The top searched job categories for Weekend Itsm jobs are:
Weekend Itsm jobs near you
Infographic showing various Weekend Itsm job openings in the United States as of June 2026, with employment types broken down into 17% Locum Tenens, 27% As Needed, 30% Full Time, 8% Temporary, 16% Nights, and 2% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.
ITSM Service Manager

ITSM Service Manager

First Orion Corp.

North Little Rock, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

The ITSM Service Manager is responsible for maintaining and supporting IT Service Management (ITSM) solutions and processes. In this role, you will collaborate with service owners and stakeholders to evaluate and optimize the delivery of IT services managed by the ITSM team. You will remove roadblocks, solve problems, and drive the successful delivery of IT services in a fast-paced environment. Additionally, this role ensures that changes to IT services minimize disruption and support smooth operations.
What you'll be doing:
  • Oversee the effective functioning of core ITSM processes for a portfolio of IT services.

  • Ensure all IT staff are aligned to support IT services efficiently and in accordance with SLAs.

  • Serve as a key service SME in support of incident escalations.

  • Produce Root Cause Analysis (RCA) documentation for significant problems.

  • Design and implement the monitoring and event management strategy for supported services.

  • Maintain accurate information about IT services in the CMDB (Configuration Management Database).

  • Oversee change-management activities for infrastructure, applications, and services.

  • Author knowledge base articles related to supported IT services.

  • Identify opportunities for service improvement and evaluate IT performance against best-practice KPIs.

What you'll need:
  • Working knowledge of highly available enterprise IT systems, as well as ITSM and ITIL processes.

  • Strong expertise with network and application monitoring tools such as New Relic, Zabbix, AWS CloudWatch, or similar.

  • Understanding of ITSM ticketing systems (ServiceNow, Jira).

  • Proficient in analyzing and documenting data flows for highly distributed IT services.

  • Strong written and verbal communication skills with the ability to clearly document and explain business processes.

  • Ability to analyze and support complex client/server applications.

  • Available to serve as an off-hours major escalation resource on weekdays (5 PM-8 AM Central Time) and provide weekend backup coverage on a rotating on-call schedule. The maximum on-call responsibility is one week per month.

Bonus Points:
  • AWS Cloud Practitioner or other advanced AWS certifications.

  • ITIL certification.

  • Technical knowledge of common AI tools, such as Microsoft Copilot and Kiro.

  • Capability to develop basic automation scripts (Python, JavaScript, or similar).

  • Experience supporting carrier-grade networks.

Company Benefits:
Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we're helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!
Learn More About First Orion:
First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.
  • First Orion has been voted a Great Place to Work with top rankings in every category.
  • Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
  • First Orion Culture Cornerstones are at the core of everything we do here.

Disclosure:
First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.
This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.
First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion's immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.

Apply