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Weekend Itsm Jobs in Nevada (NOW HIRING)

Wynn Resorts

Tech III - End User Services

Las Vegas, NV · On-site

$19.25 - $24.50/hr

Ability to manage service requests and incidents within ITSM solution. * Ensure that required ... Ability to work varied shifts, including nights, weekends and holidays * Shifts may be changed ...

Wynn Resorts

Tech III - End User Services

Las Vegas, NV · On-site

$19.25 - $24.50/hr

Ability to manage service requests and incidents within ITSM solution. * Ensure that required ... Ability to work varied shifts, including nights, weekends and holidays * Shifts may be changed ...

Wynn Las Vegas

Tech III - End User Services

Las Vegas, NV

$19.25 - $24.50/hr

Ability to manage service requests and incidents within ITSM solution. * Ensure that required ... Ability to work varied shifts, including nights, weekends and holidays * Shifts may be changed ...

Switch

Client Support Technician I

Las Vegas, NV · On-site +1

$20.75 - $28.25/hr

Ability to work flexible schedules, including nights or weekends. Preferred * Associate degree in Information Technology, Business, or equivalent experience. * Experience with CRM or ITSM tools such ...

Switch

Client Support Technician I

Las Vegas, NV · On-site

$20.75 - $28.25/hr

Ability to work flexible schedules, including nights or weekends. Preferred * Associate degree in Information Technology, Business, or equivalent experience. * Experience with CRM or ITSM tools such ...

Switch, Inc.

Client Support Technician I

Las Vegas, NV · On-site +1

$20.50 - $28.25/hr

Ability to work flexible schedules, including nights or weekends. Preferred * Associate degree in Information Technology, Business, or equivalent experience. * Experience with CRM or ITSM tools such ...

Floor & Décor

Service Desk Technician

Las Vegas, NV

$23.50 - $36.50/hr

Experience with enterprise service desk and ITSM platforms such as ServiceNow and Jira, including ... Availability to work a flexible schedule, including days, evenings, and weekends, based on business ...

Floor & Decor

Service Desk Technician

Las Vegas, NV · On-site

$23.50 - $36.50/hr

Experience with enterprise service desk and ITSM platforms such as ServiceNow and Jira, including ... Availability to work a flexible schedule, including days, evenings, and weekends, based on business ...

Fusion HCR

Network Engineer II

Jean, NV · On-site

Background in a regulated environment such as MICS, PCI, or SOX. * Experience with ITSM processes ... Availability to work varied shifts, including nights, weekends, and holidays.

Fusion HCR

Network Engineer III

Jean, NV · On-site

Background in a regulated environment such as MICS, PCI, or SOX. * Experience with ITSM processes ... Availability to work varied shifts, including nights, weekends, and holidays.

Link Technologies

IT Support Engineer

Las Vegas, NV

... weekend support rotations for infrastructure-related emergencies Identity & Access Management ... ITSM platforms Exposure to vulnerability and patch management workflows Basic scripting or ...

All JobsItsm JobsWeekend Itsm JobsWeekend Itsm Jobs in Nevada

Weekend Itsm information

What is the difference between Weekend Itsm vs Weekend Service Desk Technician?

AspectWeekend ItsmWeekend Service Desk Technician
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentIT support, incident management, remote and on-siteHelp desk support, troubleshooting, remote assistance
Industry UsageIT service management, enterprise supportIT support, customer service roles

Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.

What are the most commonly searched types of Itsm jobs in Nevada? The most popular types of Itsm jobs in Nevada are:
What are popular job titles related to Weekend Itsm jobs in Nevada? For Weekend Itsm jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Weekend Itsm jobs in Nevada look for? The top searched job categories for Weekend Itsm jobs in Nevada are:
What cities in Nevada are hiring for Weekend Itsm jobs? Cities in Nevada with the most Weekend Itsm job openings:
Weekend Itsm jobs near you
Tech III - End User Services

Tech III - End User Services

Wynn Resorts

Las Vegas, NV • On-site

$19.25 - $24.50/hr

Full-time

Posted 3 days ago

Wynn Resorts rating

7.6

Company rating: 7.6 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

38th of 160 rated casinos

Job description

Company Description
Job Description
The IT End User Services (EUS) Tech III is a qualified Computer Technician who will install, maintain and repair hardware and software. The IT Computer technician must be well-versed in computer systems and some network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality. The goal is to install and maintain high quality computer systems and ensure that all issues are resolved. Ideally the technician will assist management with the daily workflow and execution of priority and special event tickets.
Essential Job Duties & Responsibilities
  • Assist management by leading and supporting the team during your shift to resolve a wide variety of issues with varying levels of complexity
  • Serve as an escalation point for IT EUS team issues and requests
  • Offer timely technical support and teach users how to utilize computers correctly.
  • Responsible for coordinating efforts with various business units throughout the property to isolate and resolve hardware/software related problems.
  • Installing and configuring hardware and software components to ensure usability.
  • Troubleshooting hardware and software issues; while ensuring electrical safety standards are met.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Providing support to users and being the first point of contact for error reporting.
  • Managing technical documentation.
  • Ability to manage service requests and incidents within ITSM solution.
  • Ensure that required licensing is maintained & updated.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Assist in creating knowledgebase articles, checklists, FAQs and End User training.
  • Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues.
  • Serve as an escalation point for provisioning related issues and requests
  • Other duties as assigned.

Qualifications
  • A minimum of three (3)+ years required in Information technology
  • Self-starter, dependable and accurate in completing responsibilities with strong attention to detail
  • Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner
  • Must be able to work in a fast-paced environment, and able to walk distances as you move from issue to issue
  • Demonstrated ability to multi-task and work independently with minimal supervision
  • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts
  • At least six months of experience working in an Information Technology (IT) department
  • Working knowledge of administering MAC and OC products in a business setting
  • Working knowledge of Windows Operating Systems
  • Working knowledge in database programming and software installation
  • Ability to manage service requests and incidents within ITSM solutions
  • Must have strong customer service and communication skills
  • Must be able to lift up to 40 lbs
  • Ability to effectively communicate in English
  • Ability to work varied shifts, including nights, weekends and holidays
    • Shifts may be changed based on coverage requirements and special events
    • Candidates may be asked to work longer hours on a case-by-case basis
  • Polished appearance and demeanor
  • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures
  • A valid Nevada Gaming License is required and must be obtained before entering this position
  • At least 21 years of age

Preferred:
  • Bachelor's degree in Computer Science, Engineering or related field
  • Highly preferred 1 to 2 years in the Tech Level 2 position
  • Experience with the ServiceNow incident management system preferred
  • Experience working with hospitality systems and analytics
  • Working knowledge of Apple products and software is highly desirable
  • IT related certifications preferred - e.g. A+, Network+, Security+, ITIL or MCP
  • Understanding of basic ITIL principals preferred

• Experience with the ServiceNow incident management system preferred
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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