Washington, DC · On-site
$57K - $104K/yr
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM ...
Washington, DC · On-site
$57K - $104K/yr
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM ...
$57K - $104K/yr
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM ...
$57K - $104K/yr
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM ...
Norfolk, VA · On-site
$57K - $104K/yr
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM ...
Norfolk, VA · On-site
$57K - $104K/yr
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM ...
Jacksonville, FL · On-site
$57K - $104K/yr
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM ...
Jacksonville, FL · On-site
$57K - $104K/yr
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise -- operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise -- operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
... of ITSM reporting, service data quality, and process execution across the enterprise - operating ... Unlike an entry-level analyst role, the Analyst II is expected to drive operational discipline ...
Arlington, VA · On-site
$20.48 - $38.82/hr
Arlington, VA Pay Range: $20.48-$38.82/HR The Tier 1 Agent provides entry-level classified ... activities, and ITSM-based case management. The position is designed for an early-career ...
Arlington, VA · On-site
$20.48 - $38.82/hr
Arlington, VA Pay Range: $20.48-$38.82/HR The Tier 1 Agent provides entry-level classified ... activities, and ITSM-based case management. The position is designed for an early-career ...
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
Dacono, CO · On-site
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
Dacono, CO · On-site
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
Arvada, CO · On-site
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
Arvada, CO · On-site
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
Dupont, CO · On-site
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
Dupont, CO · On-site
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
... and entry-level systems administration, with opportunities to grow into advanced enterprise ... Monitor, prioritize, and resolve requests through ITSM/ticketing systems such as ServiceNow or Jira.
| Aspect | Entry Level Itsm | Service Desk Analyst |
|---|---|---|
| Certifications | ITIL Foundation, CompTIA A+ | ITIL Foundation, CompTIA A+ |
| Work Environment | IT support teams, help desk | Help desk, support center |
| Industry Usage | IT service management, tech companies | IT support, customer service |
Entry Level Itsm and Service Desk Analyst roles often require similar certifications like ITIL Foundation and CompTIA A+. Both work in help desk environments within IT service management and support industries. While Entry Level Itsm focuses on implementing ITSM processes, Service Desk Analysts primarily handle user support and issue resolution. The roles are closely related, with overlapping skills and responsibilities, making them often interchangeable in job searches.
Cities with the most Entry Level Itsm job openings:
The most popular types of Itsm jobs are:
States with the most job openings for Entry Level Itsm jobs include:
The top searched job categories for Entry Level Itsm jobs are:
Other pages related to Entry Level Itsm:
Washington, DC • On-site
$57K - $104K/yr
Full-time
Re-posted 2 days ago
Create, update, and close Unified Change tickets in ITSM systems.
Use AI tools to collect, validate, and populate ticket fields and track requirements, deliverables, and approval gates throughout the ticket lifecycle.
Provide status updates for leadership every 2-4 weeks and maintain accurate records for notifications and audit readiness.
8.3
Based on 154 frontline employees who took The Breakroom Quiz
Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service (CaaS) team will manage the lifecycle of design and network change tickets in the approved ITSM system. It will support process efficiency and compliance by leveraging AI-driven tools and standardized templates for consistent and accurate ticket management across the Navy Enterprise Network (NEN).
Key Responsibilities:
Required Qualifications:
Location:
Telework but access, as needed, to one of the following sites: NRFK, WNYD, JAXS, BREM, SDNI
Preferred Qualifications:
NGEN
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:August 12, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Sourced by ZipRecruiter
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
It services
10,000+ Employees
Reston, VA, US
