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Noc Tier 1 Jobs (NOW HIRING)

Peraton

Network Operations Tier I Analyst

Ashburn, VA · Hybrid

$51K - $82K/yr

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

Acuative

NOC Analyst Tier 1

Strongsville, OH · On-site

NOC Analyst Tier 1 The NOC Analyst Tier 1 plays a critical role in maintaining the stability and performance of an organization's network infrastructure. This position is responsible for monitoring ...

Peraton

Network Operations Tier I Analyst

Ashburn, VA · Hybrid

$51K - $82K/yr

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

Telsource

NOC Analyst Tier 1

Strongsville, OH · On-site

The NOC Analyst Tier 1 plays a critical role in maintaining the stability and performance of an organization's network infrastructure. This position is responsible for monitoring network systems ...

PVT Networks

NOC Technician I

Artesia, NM · On-site

The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible for all duties related to the ...

Nisga'a Tek, LLC

NOC Operator Tier 1

Honolulu, HI · On-site

The Tier 1 NOC Operator is responsible for monitoring, fault detection, and incident management for the Navy's voice and video network infrastructure, serving as the first line of defense in a ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaiʻi (NEVVS-HI). This position is part of a ...

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$18.5K

$70.6K

$131.5K

How much do noc tier 1 jobs pay per year?

As of May 28, 2026, the average yearly pay for noc tier 1 in the United States is $70,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a NOC Tier 1 Technician, and why are they important?

To thrive as a NOC Tier 1 Technician, you need a solid understanding of networking fundamentals, troubleshooting, and basic IT support, often backed by a degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong communication, attention to detail, and the ability to remain calm under pressure are standout soft skills. These skills and qualities are essential for quickly identifying, escalating, and resolving network issues to maintain system uptime and service reliability.

What are some common challenges faced by NOC Tier 1 technicians during their shifts?

NOC Tier 1 technicians often face the challenge of quickly identifying and escalating network issues while monitoring multiple systems simultaneously. They must maintain focus during overnight or extended shifts, handle a high volume of alerts, and communicate effectively with both internal teams and external vendors. Adapting to rapidly changing priorities and documenting incidents accurately are also key aspects of the role. Building strong troubleshooting and multitasking skills helps technicians manage these challenges efficiently.

What are NOC Tier 1 technicians?

NOC Tier 1 technicians are entry-level professionals who monitor and support network operations in a Network Operations Center (NOC). Their primary responsibilities include observing network performance, responding to alerts, performing basic troubleshooting, and escalating issues to higher-tier support when necessary. They serve as the first line of defense against network issues, ensuring uptime and reliability by quickly identifying and addressing problems. NOC Tier 1 technicians typically work in shifts to provide 24/7 coverage for critical IT infrastructure.

What is the difference between Tier 1 and Tier 2 NOC?

A NOC Tier 1 technician handles basic network monitoring, troubleshooting common issues, and escalates complex problems to higher tiers. Tier 2 technicians have more advanced technical skills, perform in-depth diagnostics, and resolve more complex network problems independently. The roles differ mainly in experience, technical expertise, and scope of responsibilities within network support teams.

What is the difference between Noc Tier 1 vs Noc Tier 2?

AspectNoc Tier 1Noc Tier 2
CredentialsBasic certifications, on-the-job trainingAdditional certifications, specialized training
Work EnvironmentEntry-level, support roles in various industriesMore technical, specialized roles in similar settings
Employer UsageCommonly used for entry-level positions in government and private sectorsUsed for mid-level support roles requiring more expertise

In summary, Noc Tier 1 roles are entry-level positions with basic training, while Noc Tier 2 roles require additional skills and certifications, often involving more technical responsibilities within the same industry.

More about Noc Tier 1 jobs
What cities are hiring for Noc Tier 1 jobs? Cities with the most Noc Tier 1 job openings:
What states have the most Noc Tier 1 jobs? States with the most job openings for Noc Tier 1 jobs include:
What job categories do people searching Noc Tier 1 jobs look for? The top searched job categories for Noc Tier 1 jobs are:
Noc Tier 1 jobs near you
Infographic showing various Noc Tier 1 job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $70,558 per year, or $33.9 per hour.

Network Operations Center (NOC) Tier 1 Shift Lead

Computer World Services

Ashburn, VA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

CWS seeks a NOC Tier 1 Shift Lead to supervise the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract Tier 1 NOC technicians. The NOC Tier 1 Shift Lead supervises the Tier 1 NOC technicians to ensure timely incident detection, triage, and escalation per established performance standards.
Duties & Responsibilities

  • Lead Tier 1 operations during assigned 12-hour shifts in a 24/7 environment.
  • Oversee incident intake, analysis, and escalation following ITIL procedures.
  • Ensure adherence to service level agreements (SLAs).
  • Maintain accurate shift logs and incident summaries.
  • Mentor and evaluate Tier 1 personnel performance.
Required Qualifications
  • 5+ years of NOC or Tier 1 support experience.
  • CompTIA Network+ or ITIL v3 certification.
  • Familiarity with monitoring and ticketing systems (e.g., SolarWinds, ServiceNow).
Preferred Qualifications
  • CCNA certification.
  • Experience supporting Federal or DHS systems.
Place of Performance
  • Springfield and Ashburn, VA (Shift-based position with 24x7 coverage).
Clearance
  • Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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