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Noc Tier 1 Jobs (NOW HIRING)

NOC Engineer Tier 3

Springfield, VA · On-site

$140K - $180K/yr

Tier 3 engineers are activated for all Priority 1 network events and serve on the on-call rotation for off-hours incidents requiring senior NOC engineering judgment. Key Responsibilities: * Provide ...

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

The Tier 1 Analyst is the NOC first tier of NOC support responsible for initial triage of enterprise events and incidents with the goal of quickly resolving the issue or escalating to NOC Tier 2 ...

The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible for all duties related to the ...

The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible for all duties related to the ...

The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaiʻi (NEVVS-HI). This position is part of a ...

Showing results 21-40

Noc Tier 1 information

See salary details

$18.5K

$70.6K

$131.5K

How much do noc tier 1 jobs pay per year?

As of Aug 10, 2026, the average yearly pay for noc tier 1 in the United States is $70,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a NOC Tier 1?

To thrive as a NOC Tier 1 Technician, you need a solid understanding of networking fundamentals, troubleshooting, and basic IT support, often backed by a degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong communication, attention to detail, and the ability to remain calm under pressure are standout soft skills. These skills and qualities are essential for quickly identifying, escalating, and resolving network issues to maintain system uptime and service reliability.

What are some common challenges faced by NOC Tier 1 technicians during their shifts?

NOC Tier 1 technicians often face the challenge of quickly identifying and escalating network issues while monitoring multiple systems simultaneously. They must maintain focus during overnight or extended shifts, handle a high volume of alerts, and communicate effectively with both internal teams and external vendors. Adapting to rapidly changing priorities and documenting incidents accurately are also key aspects of the role. Building strong troubleshooting and multitasking skills helps technicians manage these challenges efficiently.

What is the difference between Noc Tier 1 vs Noc Tier 2?

AspectNoc Tier 1Noc Tier 2
CredentialsBasic certifications, on-the-job trainingAdditional certifications, specialized training
Work EnvironmentEntry-level, support roles in various industriesMore technical, specialized roles in similar settings
Employer UsageCommonly used for entry-level positions in government and private sectorsUsed for mid-level support roles requiring more expertise

In summary, Noc Tier 1 roles are entry-level positions with basic training, while Noc Tier 2 roles require additional skills and certifications, often involving more technical responsibilities within the same industry.

What is a NOC Tier 1?

NOC Tier 1 technicians are entry-level professionals who monitor and support network operations in a Network Operations Center (NOC). Their primary responsibilities include observing network performance, responding to alerts, performing basic troubleshooting, and escalating issues to higher-tier support when necessary. They serve as the first line of defense against network issues, ensuring uptime and reliability by quickly identifying and addressing problems. NOC Tier 1 technicians typically work in shifts to provide 24/7 coverage for critical IT infrastructure.
More about Noc Tier 1 jobs
What cities are hiring for Noc Tier 1 jobs? Cities with the most Noc Tier 1 job openings:
What states have the most Noc Tier 1 jobs? States with the most job openings for Noc Tier 1 jobs include:
Infographic showing various Noc Tier 1 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $70,558 per year, or $33.9 per hour.

NOC Analyst - Tier 2 | Vitis Technologies

Prosource

Blue Ash, OH • On-site

$55K - $65K/yr

Full-time

Re-posted 10 days ago


Job description

Description

At Vitis Technologies, we believe that success lies in delivering unparalleled customer experience. We achieve this by recruiting and hiring the most talented, customer-focused individuals with technical expertise in the industry. A positive and enthusiastic attitude, coupled with a commitment to providing the best possible user experience, is essential. Vitis Technologies succeeds in this through our customer-first approach.


NOC Analyst - Tier 2 (Network Operations Center)


As a NOC Analyst Tier 2, you will be responsible for server and infrastructure remediation of issues, resolution of escalated tickets from our Tier 1 NOC/Tier 2 helpdesk groups and provide as needed assistance to our professional services (projects) team for internal our customer initiatives. 

Requirements

Essential Responsibilities:

This position will include but is not limited to the following duties: 

Provide excellent support to our clients by:

  • Troubleshooting Monitoring Alerts from our various management portals and agents
  • Troubleshooting NOC Support tickets including escalations from NOC1
  • Troubleshooting TAC Escalation Tickets

Maintain client satisfaction through professional and courteous service. 

Maintain your knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and  professional certifications. 

Contribute to our passion and direction by helping to improve technical practices.
 

Required 

4+ year's professional work experience 

Ability to work independently and within a team environment. 

Critical thinking and problem-solving skills. 

Network+, CMNA, or equivalent networking experience

Windows Active Directory management including experience of group policy.

Experience with Office365

Experience with Microsoft Windows Desktop & server operating systems 

Experience configuring, maintaining, and troubleshooting firewalls

Exceptional customer service, interpersonal, and communication skills. 

Ability to work Monday through Friday 8 AM to 5 PM with a rotating on-call schedule. 

Candidates for this position must be authorized to work in the United States on a full-time basis


Preferred 

Previous MSP experience. 

Computer technology 2- or 4-year degrees.

Microsoft Certified Windows Server installation, configuration, and administration. 

Microsoft 365 Certificate or 3+ yrs. experience with O365 management 

Experience troubleshooting e-mail flow issues and security. 

Experience with Cisco Meraki, Datto BCDR, Autotask, Datto RMM. 


Primary people Contacts:

Clients, Technical Alignment Team, and Account Managers


Toughest Part of the Job:

Adapting skillsets to meet changing technologies.

Juggling multiple projects and making quick decisions


Compensation method:

Salary Range $55,000 - $65,000


I acknowledge the receipt and understanding of this Success Profile.  I realize that this reflects a general list of responsibilities of the position as well as a general description of the working environment and the physical demands of the position.  I understand that the Company may make alterations to this profile in order to adjust to market and business conditions.