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How much do network operations center noc technician jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for network operations center noc technician in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.81 per hour, depending on experience, location, and employer.

What is a network operations center NOC technician?

A Network Operations Center (NOC) Technician is responsible for monitoring, maintaining, and troubleshooting network systems to ensure optimal performance and uptime. They work in a centralized location, using specialized tools to detect issues, respond to incidents, and escalate problems when necessary. NOC Technicians often collaborate with IT teams to perform routine maintenance, configure network devices, and analyze system performance. Their role is critical in preventing outages, minimizing downtime, and ensuring seamless network operations for businesses and service providers.

What are some typical daily responsibilities of a network operations center NOC technician?

As a NOC Technician, your daily responsibilities often include monitoring network and server performance, responding to alerts, troubleshooting outages or degradations, and escalating issues to senior engineers when necessary. You may also perform routine maintenance tasks, document incidents in ticketing systems, and communicate status updates to stakeholders. The work is often done in shifts to provide 24/7 coverage, and you'll collaborate closely with network engineers, IT support, and other NOC team members to ensure reliability and minimal downtime. This fast-paced role demands attention to detail and a proactive approach to problem detection and resolution.

What are the key skills and qualifications needed to thrive in the network operations center NOC technician position, and why are they important?

Network Operations Center (NOC) Technicians require a solid understanding of networking fundamentals, troubleshooting methodologies, and IT systems, usually supported by a relevant degree or technical certification such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote management software is commonly needed to perform day-to-day duties. Strong analytical thinking, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These competencies are vital to ensuring network stability, rapid incident response, and seamless collaboration with technical teams in high-uptime environments.

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Network Operations Center Noc Technician jobs near you
Infographic showing various Network Operations Center Noc Technician job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 2% Temporary, and 7% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $54,680 per year, or $26.3 per hour.

Network Operations Center (NOC) Technician I

Infobahn SoftWorld Inc

Allen, TX • On-site

Contractor

Re-posted 21 days ago

Job description

MUST BE IN A 30 minute commutable range

(CJIS compliance) - Must pass CJIS prior to start

Job Title: NOC (Network Operations Center) Technician

Location: 415 E. Exchange Parkway - Allen, TX – 75002

Duration: 12 months, possible FTE opportunity (based on performance & business needs)   

Join our dynamic team as a NOC Technician where you will play a crucial role in ensuring the stability and reliability of our network operations.

This is an exciting opportunity for a dedicated professional with a passion for technology and problem-solving.

You will be part of a collaborative environment that values innovation and excellence.

Onsite position

Training: 90 days before independent work

Schedule : Wed, Thurs , Fri, Sat, 7:00 AM – 5:30 PM CST

Interview Process:

Round 1: Virtual via Google Meet (Camera ON) – 1 hour &

Round 2: On site – 1 hour

Must-Have Qualifications

  • Strong working knowledge of IP networking & interoperability standards
  • 1+ years troubleshooting IP network connectivity
  • 1+ years troubleshooting routers, switches, servers, endpoints
  • Familiarity with VPN, BGP, MPLS, SIP
  • Ability to interpret network diagrams (e.g., Visio)

Nice-to-Have Skills

  • Excellent verbal & written communication
  • Experience in Call Center or NOC (24/7 operations)

Roles and Responsibilities

  • Monitor and maintain computer networks and systems
  • Ensure stability of telecommunications infrastructure
  • Respond to network alerts and troubleshoot issues
  • Perform regular network performance checks
  • Coordinate with field technicians and engineers
  • Maintain records of outages and quality control
  • Execute incident response for remote/cloud operations
  • Manage ServiceNow Incident, Change, and Problem Management
  • Conduct remote network surveillance and event response
  • Triage and resolve incidents within SLA timelines
  • Collaborate with SMEs for complex troubleshooting
  • Provide customer-facing support via phone, email, and portal
  • Communicate with stakeholders during service-impacting events
  • Manage vendor tickets effectively

Qualifications & Skills

  • Strong knowledge of IP networking and protocols
  • Experience with network monitoring tools
  • 1+ years troubleshooting IP connectivity and hardware errors
  • Proficiency in VPN, BGP, MPLS, SIP
  • Ability to interpret network diagrams (e.g., Visio)
  • Strong analytical and documentation skills
  • Ability to perform under pressure and respond quickly

Preferred Skills:

  • Experience in the Network Operations or Telecommunications industry.
  • Certifications like Network+, Cisco, CCST or CCNA are a huge plus.
  • ITIL Certification.
  • Experience with AWS Cloud surveillance.

Work environment: Call Center, NOC, Corporate office

Department Overview: Network operations and technical support for 9-1-1 call handling systems and networks

Key Responsibilities: Network monitoring and response, Technical Support, Outage support

Software Proficiency: ServiceNow preferred

 
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About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996

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