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$50.5K

$119.3K

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How much do network operations center noc associate jobs pay per year?

As of Jul 16, 2026, the average yearly pay for network operations center noc associate in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by a Network Operations Center (NOC) Associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Associate, and why are they important?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What does a Network Operations Center (NOC) Associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.
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Network Operations Center Noc Associate jobs near you
Infographic showing various Network Operations Center Noc Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $119,285 per year, or $57.3 per hour.
Network Operations Center (NOC) Technician

Network Operations Center (NOC) Technician

Seneca Resources Company, LLC

Silver Spring, MD • On-site

Contractor

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Position Title: Network Operations Center (NOC) Technician
Location: Silver Spring, MD (100% Onsite)
Shift: Wednesday - Saturday | 8:00 PM - 6:00 AM (Early Sunday Morning)
Position Status: Contract
Position Description:
Seneca Resources is seeking a Network Operations Center (NOC) Technician to provide overnight operational support for a critical enterprise IT environment. This role is ideal for early-career network professionals who thrive in a fast-paced operations center and are passionate about maintaining network availability, resolving incidents, and supporting mission-critical infrastructure. As a member of the Network Operations Center, you will be responsible for monitoring enterprise network infrastructure, responding to system alerts, troubleshooting connectivity issues, documenting incidents, and escalating complex problems to ensure the reliability, performance, and security of network services. This is an excellent opportunity to gain hands-on experience supporting enterprise networking technologies while working with industry-leading monitoring and IT service management tools.
Key Responsibilities
  • Monitor enterprise network infrastructure and systems in a 24x7 Network Operations Center (NOC) environment.
  • Respond to network alerts, alarms, and service interruptions to ensure maximum system availability.
  • Perform initial troubleshooting of network connectivity, hardware, and infrastructure issues.
  • Monitor network performance using SolarWinds and other enterprise monitoring tools.
  • Create, update, and manage incident tickets using ServiceNow or a comparable IT Service Management (ITSM) platform.
  • Escalate critical incidents to engineering teams following established operational procedures.
  • Document troubleshooting activities, incident resolutions, and operational updates with accuracy and attention to detail.
  • Support continuous monitoring of network health, performance, and availability.
  • Collaborate with cross-functional IT teams to resolve operational issues efficiently.
  • Follow operational standards, security procedures, and best practices while maintaining accurate system documentation.

Required Skills/Education:
  • 1-3 years of experience working in a Network Operations Center (NOC), Network Support, or IT Operations environment.
  • Hands-on experience supporting Cisco networking technologies, including switches, routers, and enterprise network infrastructure.
  • Experience using SolarWinds or similar network monitoring and performance management tools.
  • Experience with ServiceNow or another IT ticketing/ITSM platform.
  • Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, routing, switching, VPNs, and network connectivity troubleshooting.
  • Understanding of network monitoring, incident response, and operational support processes.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to prioritize multiple incidents and work effectively in a fast-paced, 24x7 operations environment.
  • Excellent verbal and written communication skills.
  • U.S. Citizenship required.
  • Ability to obtain and maintain a Public Trust clearance.

Preferred Qualifications
  • Cisco CCNA certification.
  • CompTIA Network+, Security+, or other relevant industry certifications.
  • Knowledge of network security principles, enterprise infrastructure, and IT operations best practices.
  • Experience supporting mission-critical or government IT environments.

About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

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