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Network Operations Center Noc Associate Jobs in Raleigh, NC

Net Friends, Inc.

NOC Technician - Tier 1

Durham, NC · On-site

$55K - $65K/yr

WHAT YOU'LL DO As a Tier 1 NOC Technician, you'll provide support for a diverse group of customers ... Support the Network Operations team with hands-on assistance and deployment of network equipment at ...

WCPSS

Senior Administrator - Networking

Cary, NC

Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Supports data center operations, including connectivity, rack elevation documentation, structured ...

WCPSS

Senior Administrator - Networking

Cary, NC

Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Supports data center operations, including connectivity, rack elevation documentation, structured ...

Computer World Services

Network Services Lead

Morrisville, NC · On-site

$94K - $131K/yr

... Data Center, successful operations and maintenance of servers, applications and networks, and ... The Network Services Lead is responsible for managing and supporting the NIEHS's critical network ...

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Network Operations Center Noc Associate information

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$49.1K

$116K

$157K

How much do network operations center noc associate jobs pay per year?

As of Jun 26, 2026, the average yearly pay for network operations center noc associate in Raleigh, NC is $115,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $156,500.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by a Network Operations Center (NOC) Associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Associate, and why are they important?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What does a Network Operations Center (NOC) Associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.
What are the most commonly searched types of Network Operations Center Noc jobs in Raleigh, NC? The most popular types of Network Operations Center Noc jobs in Raleigh, NC are:
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Network Operations Center Noc Associate jobs near you
Technical Support (Network Operations / NOC) / Associate Network Engineer

Technical Support (Network Operations / NOC) / Associate Network Engineer

Indotronix International Corporation

Cary, NC • On-site

$40 - $45/hr

Contractor

Posted 18 days ago

Job description

Technical Support (Network Operations / NOC) / Associate Network Engineer

Location: Cary, NC Hybrid 3 days onsite in a week.
 
Note: Position requires eligibility for Public Trust clearance. 

Be part of a 24/7/365 operation support.

Responsibilities
- Serve as the frontline expert for incoming customer service calls, performing in-depth diagnostics and troubleshooting of technical issues
- Escalate critical issues to management or specialized support teams to ensure rapid resolution and minimize customer downtime.
- Maintain continuous, transparent communication with customers, providing timely updates on ticket status, resolution timelines, and outcomes.
Required:
- 7 years’ experience in technical support, customer service, or service desk operations
- Proven ability to diagnose, troubleshoot, and resolve technical issues in real time
- Exceptional communication and customer relationship management skills
- Flexibility to work across three primary shifts (Day, Swing, Midnight) as needed after training.
 
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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