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Remote Network Operations Center Noc Engineer Jobs in Raleigh, NC

Senior Network Engineer

Durham, NC ยท On-site +1

$100K - $137K/yr

... data center, cloud, and manufacturing network environments. Design, deploy, and maintain Cisco ... Support Operational Technology (OT) networks, including manufacturing, SCADA, PLC, and industrial ...

Senior Network Engineer

Durham, NC ยท On-site +1

$100K - $137K/yr

... data center, cloud, and manufacturing network environments. Design, deploy, and maintain Cisco ... Support Operational Technology (OT) networks, including manufacturing, SCADA, PLC, and industrial ...

This position is remote in the Raleigh, NC area with a hybrid setup as determined by SHI management ... Identify and uncover technology opportunities within Data Center, Cloud, Network, Security ...

Provide remote day-to-day operation and support of our data center: monitoring, alerting, incident ... Troubleshoot and optimize network performance for video editing, media transport, and file ...

DevOps Engineer (East Coast)

Raleigh, NC ยท On-site +1

$51.25 - $70.25/hr

... the center of the hurricane being created by the revolution in artificial intelligence. "VAST ... Experience with IP-based networking and related technologies / services such as DHCP, DNS ...

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Remote Network Operations Center Noc Engineer information

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How much do remote network operations center noc engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote network operations center noc engineer in Raleigh, NC is $38.35, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $48.37 per hour, depending on experience, location, and employer.

What is a Remote Network Operations Center NOC engineer?

Remote Network Operations Center (NOC) Engineers are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure from a remote location. They use specialized tools to detect network issues, respond to outages, and ensure systems run efficiently and securely. NOC Engineers often work in shifts to provide 24/7 coverage, addressing incidents as they arise and escalating problems when necessary. Their role is crucial in minimizing downtime and maintaining optimal network performance for businesses.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center NOC engineer?

To thrive as a Remote Network Operations Center (NOC) Engineer, you need a solid understanding of networking protocols, troubleshooting, and systems administration, often supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote management platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills are crucial for quickly identifying and resolving incidents while collaborating remotely with teams. These skills ensure network reliability, fast incident response, and smooth operations for organizations that rely on uninterrupted connectivity.

What are some common challenges faced by Remote Network Operations Center NOC engineers, and how can they be managed effectively?

Remote NOC Engineers often encounter challenges such as troubleshooting complex network issues without physical access to hardware, managing multiple incidents simultaneously, and ensuring clear communication across time zones. To manage these, it's important to develop strong diagnostic and documentation skills, stay organized with incident tracking tools, and maintain proactive communication with on-site teams and clients. Regular training on new technologies and network monitoring tools also helps NOC Engineers adapt quickly to evolving network environments.

What is the difference between Remote Network Operations Center Noc Engineer vs Remote Network Support Specialist?

AspectRemote Network Operations Center Noc EngineerRemote Network Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring networks, troubleshooting issues in NOCProviding remote support, resolving network problems
Industry UsageTelecom, ISPs, large enterprisesIT service providers, small to medium businesses

The Remote Network Operations Center Noc Engineer and Remote Network Support Specialist roles share similar certifications and work environments, focusing on network troubleshooting and support. However, Noc Engineers typically work in dedicated NOC facilities monitoring multiple networks proactively, while Support Specialists often handle reactive support requests. Both roles are essential in maintaining network stability but differ in scope and daily responsibilities.

What are the most commonly searched types of Network Operations Center Noc Engineer jobs in Raleigh, NC?

The most popular types of Network Operations Center Noc Engineer jobs in Raleigh, NC are:

What are popular job titles related to Remote Network Operations Center Noc Engineer jobs in Raleigh, NC?

For Remote Network Operations Center Noc Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center Noc Engineer jobs in Raleigh, NC look for?

The top searched job categories for Remote Network Operations Center Noc Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Network Operations Center Noc Engineer jobs?

Cities near Raleigh, NC with the most Remote Network Operations Center Noc Engineer job openings:

Infographic showing various Remote Network Operations Center Noc Engineer job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $79,771 per year, or $38.4 per hour.

Manager-Provider Network Operations (Full-time Remote, North Carolina Based)

Alliance

Morrisville, NC โ€ข Hybrid

$79K - $106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

The Provider Network Operations Manager supports the Director of Provider Network Operations in the strategic and operational oversight of Provider Relations and PN Operations and Service Development teams. This position is responsible for managing supervisor-level staff, driving operational excellence, supporting provider network initiatives, improving processes, and ensuring effective collaboration across departments. The Manager partners with leadership to develop standardized workflows, improve efficiency, enhance team performance, and support organizational goals related to provider engagement, network adequacy, and operational effectiveness.
This position is fulltime remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office at Morrisville may be required.
Responsibilities & Duties
Manage Unit Operations
  • Support the Director of Provider Network Operations in overseeing daily operations of Provider Relations and PN Operations and Service Development teams
  • Monitor team performance, service metrics, and operational outcomes
  • Ensure operational priorities align with organizational goals and strategic initiatives
  • Assist with planning, implementation, and evaluation of department objectives
  • Directly supervise Provider Relations Supervisor and Supervisor PN Operations and Service Development
  • Provide coaching, mentorship, and performance management to supervisory staff
  • Promote a culture of accountability, collaboration, customer service, and continuous improvement
  • Support workforce planning, staff development, succession planning, and employee engagement initiatives
  • Partner with supervisors to identify training needs and professional development opportunities
  • Identify opportunities to streamline workflows and improve operational efficiency
  • Develop, implement, and monitor standardized processes, tools, and procedures across Provider Relations and PN Operations and Service Development functions
  • Collaborate with supervisors and staff to evaluate operational challenges and implement sustainable solutions
  • Recommend process improvement initiatives that reduce administrative burden, improve consistency, and increase effectiveness
  • Measure and report on the effectiveness of process improvement initiatives

Staff Management and Development
  • Work with Human Resources and the Director of Provider Network Operations to attract, maintain, and retain a highly qualified and well-trained workforce
  • Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
  • Organize workflows and ensure staff understand their roles and responsibilities
  • Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
  • Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
  • Ensure all staff are treated with respect and dignity
  • Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
  • Work to resolve conflicts and disputes, ensuring that all participants are given a voice
  • Set goals for performance and deadlines in line with organization goals and vision
  • Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
  • Cultivate and encourage efforts to expand cross-team collaboration and partnership

Manage and Analyze Reports
  • Develop and analyze operational reports, dashboards, and performance metrics
  • Monitor departmental goals and key performance indicators
  • Provide recommendations to the Director of Network Operations regarding operational improvements and strategic opportunities
  • Ensure compliance with organizational policies, documentation standards, and regulatory requirements

Collaborate with Internal Departments
  • Partner with Contracting, Claims, Quality, Care Management, Finance, and other departments to support provider and operational needs
  • Facilitate communication and coordination between teams to address system and process issues
  • Participate in organizational initiatives impacting provider network performance and operations

Manage Projects
  • Take a lead role with special projects related to provider relations, operations and development
  • Assist Director Provider Network Operations with development of project action plans, participate in special projects as needed to evaluate operational requirements

Minimum Requirements
Education & Experience
Bachelor's degree from an accredited college or university in a Human Services, Education, Sociology, Business, Public Administration, or related field and seven (7) years of experience in community, business, or governmental programs in health related fields, including two years of supervisory, consultative or administrative experience.
Prior experience with Standard Plan or Tailored Plan preferred.
Or
Master's degree from an accredited college or university in a Human Services, Education, Sociology, Business, Public Administration, or related field and three (3) years of experience in community, business, or governmental programs in health related fields, including two years of supervisory, consultative or administrative experience.
Prior experience with Standard Plan or Tailored Plan preferred.
Knowledge, Skills, & Abilities
  • General knowledge of Provider Contract requirements
  • General healthcare knowledge
  • Knowledge of database systems for reporting and transmission of data
  • Thorough knowledge of Microsoft Office Suite, particularly MS Word and MS Excel
  • Strong interpersonal skills with ability to communicate with appropriate staff
  • Demonstrated supervision skills
  • Problem solving skills
  • Ability to identify and correct credentialing reporting issues via Microsoft Excel and credentialing database
  • ability to manage several projects
  • Ability to prepare technical reports

Salary Range
$103,799-$132,344/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.