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Senior Noc Engineer Jobs in Raleigh, NC (NOW HIRING)

IONNA LLC

Ev Charging Tier 2 Technician

Raleigh, NC · On-site

$75/hr

Reports To: Sr Technical Support Manager This role requires a full-time onsite presence in Durham ... You will work directly with our call center, our NOC engineer, field techs, and hardware ...

IONNA LLC

Ev Charging Tier 2 Technician

Raleigh, NC · On-site

$75/hr

Reports To: Sr Technical Support Manager This role requires a full-time onsite presence in Durham ... You will work directly with our call center, our NOC engineer, field techs, and hardware ...

Qualcomm

Senior AI Performance Architect

Raleigh, NC · On-site

$162K/yr

Engineering Group, Engineering Group > Machine Learning Engineering General Summary: Today, more ... Knowledge of Network-on-Chip (NoC) designs used in System-on-Chip (SoC) designs * Understanding of ...

All JobsNoc Engineer JobsSenior Noc Engineer JobsSenior Noc Engineer Jobs in Raleigh, NC

Senior Noc Engineer information

See Raleigh, NC salary details

$41.3K

$120.3K

$170.1K

How much do senior noc engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior noc engineer in Raleigh, NC is $120,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,100.00 and $138,500.00 per year, depending on experience, location, and employer.

What is a senior NOC engineer?

Senior NOC (Network Operations Center) Engineers are experienced IT professionals responsible for monitoring, managing, and maintaining network and system infrastructure for organizations. They oversee network performance, troubleshoot issues, resolve outages, and ensure maximum uptime. Senior NOC Engineers also mentor junior staff, implement security protocols, and contribute to network optimization projects. Their expertise is vital in minimizing downtime and ensuring seamless network operations.

What are the key skills and qualifications needed to thrive as a senior NOC engineer?

To thrive as a Senior NOC Engineer, you need expertise in network administration, troubleshooting, and protocols, typically supported by a degree in IT or related fields and relevant certifications like CCNA or CompTIA Network+. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and incident response procedures is essential. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are critical for maintaining network reliability, minimizing downtime, and ensuring rapid resolution of complex technical issues.

What are some typical challenges a senior NOC engineer faces in a 24/7 operations environment, and how can they be managed effectively?

Senior NOC Engineers often face the challenge of monitoring complex networks around the clock, which means handling unexpected outages, fluctuating workloads, and coordinating swift responses. Effective management involves establishing clear escalation protocols, maintaining detailed documentation, and leveraging automated monitoring tools to quickly identify and resolve incidents. Collaboration with other IT teams, such as network architects and security specialists, is crucial to ensure efficient troubleshooting and continuous service improvement. Proactive communication and ongoing training also help in managing the fast-paced and high-responsibility nature of the role.

What is the difference between Senior Noc Engineer vs Network Operations Center Technician?

AspectSenior Noc EngineerNetwork Operations Center Technician
CredentialsNetworking certifications (e.g., CCNA, CCNP)Entry-level certifications or on-the-job training
Work EnvironmentMonitoring, troubleshooting, and managing complex network systemsSupporting network operations, basic troubleshooting
Employer & IndustryTelecom, ISPs, large enterprisesTelecom, ISPs, data centers

The Senior Noc Engineer typically has more advanced certifications and handles complex network issues, while the Network Operations Center Technician focuses on routine monitoring and basic troubleshooting. Both roles are essential in network management but differ in responsibility level and expertise.

What are the most commonly searched types of Noc Engineer jobs in Raleigh, NC?

The most popular types of Noc Engineer jobs in Raleigh, NC are:

What are popular job titles related to Senior Noc Engineer jobs in Raleigh, NC?

For Senior Noc Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Senior Noc Engineer jobs in Raleigh, NC look for?

The top searched job categories for Senior Noc Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Senior Noc Engineer jobs?

Cities near Raleigh, NC with the most Senior Noc Engineer job openings:

Senior Noc Engineer jobs near you
Infographic showing various Senior Noc Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $120,323 per year, or $57.8 per hour.

Ev Charging Tier 2 Technician

IONNA LLC

Raleigh, NC • On-site

$75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 hours ago

Job description

 


Reports To: Sr Technical Support Manager

This role requires a full-time onsite presence in Durham, NC

 Target Base Range: $75 - 85k (Final compensation commensurate with experience and qualifications) 

 

Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent residents (green card holders) and who do not require current or future visa sponsorship of any sort.

 

Mission: Determine SOW to Fix Charger

KPIs:

First Attempt Success

Plugshare Score

Mean time to diagnose

Job Summary: 

The EV Charging Tier 2 technician is an energetic problem solver as part of the site operations team at IONNA. You will work directly with our call center, our NOC engineer, field techs, and hardware manufacturers/partners to troubleshoot and resolve EV charging station and Power System issues in the field and return stations to active service in the shortest possible timeframe. This role will be specifically supporting our West Coast locations and time zone.

The ideal candidate will be comfortable with hardware and software technologies, has experience supporting power systems(ie switchgear) and able to execute effectively against demanding SLAs. Positive attitude, flexibility, and a strong work ethic are critical to thriving in this position.


Key Responsibilities: 

  • Troubleshoot and identify issues within rigorous SLA timeline.
  • Monitor network for proper charge station function and identify issues before they become apparent to the customer.
  • Manage and execute actions on service tickets in conjunction with internal and external teams and partners.
  • Analyze and provide clear feedback regarding issues that arise with hardware and software.
  • Work in conjunction with hardware partners and on-site technicians to guide resolutions for hardware issues in the field.
  • Provide technical recommendations to internal and external teams to resolve possible network communication issues.
  • Strong understanding of DCFC charger technology and infrastructure.
  • Occasional on-site visit to an IONNA charging station.
  • Other duties as needed.

Qualifications: 

  • Bachelor's Degree or equivalent in electronics, mechanical engineering or related technical discipline is required.
  • 5+ years of experience with electrical power systems, including: Electrical fault diagnostics
  • Strong understanding of:
    • Protective relay schemes and coordination
    • Electrical fault conditions and system behavior
    • Power distribution system design fundamentals
    • electrical/electronic concepts and related applications.
  • You have a winning attitude and embody the concept of extreme ownership.
  • A critical and analytical thinker with a passion for solving customer issues.
  • A strong communicator capable of interacting professionally with colleagues, partners and customers in high pressure, time sensitive, environments.
  • Willing to work flexible hours and overtime on short notice as customer escalations require. 
  • Available to be "on call" after normal working hours on a periodic basis.
  • Comfortable around a computer with experience in MS Office Suite and Salesforce Cloud-based ticket management system. 
  • Familiar with cellular and Wi-Fi network communications fundamentals.

Preferred Attributes: 

  • Startup experience a plus
  • Experience with switchgears and breakers

IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications, and specific work location.

We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

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