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Network Operations Center Engineer Jobs in Raleigh, NC

Computer World Services

Network Services Lead

Morrisville, NC · On-site

$94K - $131K/yr

... Data Center, successful operations and maintenance of servers, applications and networks, and ... S. in Computer Science, Information Technology Management, or Engineering. * Alternatively, four ...

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All JobsNetwork Operations Center Engineer JobsNetwork Operations Center Engineer Jobs in Raleigh, NC

Network Operations Center Engineer information

See Raleigh, NC salary details

$49K

$115.8K

$156.8K

How much do network operations center engineer jobs pay per year?

As of Jun 18, 2026, the average yearly pay for network operations center engineer in Raleigh, NC is $115,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,300.00 and $156,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Center Engineer, and why are they important?

To thrive as a Network Operations Center Engineer, you need a solid understanding of networking protocols, troubleshooting, and system monitoring, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network management tools, ticketing systems, and monitoring platforms such as SolarWinds, Nagios, or Splunk is essential. Strong analytical thinking, attention to detail, and effective communication skills help you respond quickly to incidents and work efficiently within a team. These competencies are vital for ensuring network uptime, minimizing disruptions, and maintaining organizational productivity.

What is the difference between Network Operations Center Engineer vs Network Support Specialist?

AspectNetwork Operations Center EngineerNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 NOC, monitoring and managing network infrastructureHelp desk, troubleshooting user issues, on-site or remote support
Industry UsageTelecom, ISPs, large enterprisesSmall to medium businesses, IT service providers

The Network Operations Center Engineer and Network Support Specialist roles share certifications and work environments focused on network management. However, NOC Engineers typically handle ongoing network monitoring, incident response, and infrastructure management in large organizations, while Network Support Specialists focus on troubleshooting and resolving user or client network issues, often in smaller settings.

What are some common challenges faced by Network Operations Center Engineers, and how are they typically addressed?

Network Operations Center (NOC) Engineers often encounter challenges such as managing high volumes of alerts, troubleshooting complex network issues under time pressure, and coordinating with multiple teams to resolve incidents. These challenges are typically addressed by following standardized incident response protocols, utilizing advanced monitoring tools, and participating in regular training to stay updated with the latest technologies. Additionally, strong communication skills and effective collaboration with other IT departments are crucial for resolving issues efficiently and minimizing downtime.

What does a Network Operations Center (NOC) Engineer do?

A Network Operations Center (NOC) Engineer is responsible for monitoring, maintaining, and troubleshooting network systems to ensure optimal performance and uptime. They handle network issues, respond to outages or alerts, and often work with other IT teams to resolve complex problems. NOC Engineers also perform routine maintenance, apply updates, and document incidents to help prevent future issues. Their role is critical in supporting business continuity and minimizing network downtime.
What are popular job titles related to Network Operations Center Engineer jobs in Raleigh, NC? For Network Operations Center Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Engineer jobs in Raleigh, NC look for? The top searched job categories for Network Operations Center Engineer jobs in Raleigh, NC are:
Network Operations Center Engineer jobs near you
Infographic showing various Network Operations Center Engineer job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $115,827 per year, or $55.7 per hour.
Customer Support - Network Operations Center

Customer Support - Network Operations Center

Infojini Inc

Durham, NC

Contractor

Posted 5 days ago

Job description

Company Description

We provide high caliber staffing solutions to top companies in the telecommunications industry. We're engineers first, so we understand your staffing needs and speak your language. We specialize in staffing the best and brightest telecommunications professionals for contract and full time positions with leading companies nationwide. 

Job Description

Overall Purpose: Provide Tier 1 or Tier 2 support internal external customers NOC/call center that works remotely with AWS field techs or TAC (Technical Assistance Center).
Roles & Responsibilities: 1) Open, update and close trouble tickets - Proficiency measured primarily by installation trouble tickets work/completed and handling calls, as well as quality based metrics for the team. 2) Requires a well rounded knowledge of networking concepts, networking implementation, and software concepts and use. required in the testing and analysis of all elements of the network facilities. 3) Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed. 4) Manage the installation and remote troubleshooting of Linux servers and various manufacturers of switching and routing equipment. 5) Manage personal phone queue and handle multiple forms of electronic communication related to the project. 6) Maintains documentation of daily operations. 7) Install and test commercial networks. 8) Effectively communicate with clients and various levels of management. 9) Provide and document consistent accurate and detailed analysis of issues for each installation. 10) Assists in the collection of customer requested data such as traffic reports. 11) This position may be responsible for contributing to Company compliance with environmental laws and regulations as applicable to its job function. 12) 24 X 7 operation. 13) Experience with subnetting and be able to segment IPs into smaller groupings. candidate will be expected to provide and document consistent, accurate and detailed analysis of issues for each installation.


Additional Information

All your information will be kept confidential according to EEO guidelines.

To apply submit your CV at  suryadev.db@  gmail.com

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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