Network Operations Center Engineer Jobs in Raleigh, NC

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven DevOps Technical Lead who serves as a senior technical authority responsible for leading the design, implementation, and continuous improvement of a secure, scalable, and Git-oriented DevOps ecosystem. This role integrates enterprise best practices across software development, platform engineering, infrastructure, and security, with a strong emphasis on automation and version-controlled environments. DevOps Technical Lead oversees complex system engineering efforts, ensures alignment with government requirements, and provides leadership across DevOps, platform, network, and data center domains.

Key Tasks & Responsibilities DevOps & Platform Engineering * Lead the implementation of a Git-oriented framework to enable version control, traceability, and auditability across all infrastructure, code, and configuration artifacts. * Establish and enforce enterprise DevOps best practices, including CI/CD pipelines, Infrastructure as Code (IaC), automated testing, and security integration (DevOps). * Drive a platform automation strategy, reducing manual processes through orchestration, scripting, and reusable pipelines.

* Oversee software configuration management, ensuring proper branching strategies, code reviews, and release governance. * Design and implement secure, scalable DevOps pipelines supporting application development, database, storage, and platform services. * Oversee, coordinate, and/or perform additions and changes to network hardware, operating systems, and associated devices.

* Provide direct support for day-to-day operations, including system utilization evaluation, performance monitoring, and issue resolution. * Participate in planning, design, technical reviews, and implementation of network infrastructure for voice and data communications. * Maintain and enforce network infrastructure standards and ensure compliance with federal and enterprise requirements.

Application & Software Engineering Oversight * Analyze and define complex system requirements and translate them into scalable technical solutions. * Design and develop software tools and subsystems to support reuse, domain analysis, and modular architecture. * Manage software development lifecycle activities using formal methodologies, including data flow diagrams, CASE tools, and structured design techniques.

* Estimate development costs and schedules; track execution against milestones. * Review and optimize existing applications to improve performance, reduce operating time, and enhance maintainability. * Oversee software configuration management processes across development teams.

Data Center & Infrastructure Management * Direct planning, coordination, and execution of data center operations, policies, and services. * Maintain deep knowledge of infrastructure components, including: * Microsoft, Linux, and UNIX-based systems * Network and telecommunications equipment * Enterprise storage solutions (e.g., NetApp) * Identity services (e.g., Active Directory) * Oversee infrastructure monitoring and performance management using enterprise monitoring tools. * Ensure high availability, resilience, and security of data center operations.

Leadership, Governance & Support * Provide technical leadership and mentorship across DevOps, platform, and infrastructure teams. * Deliver technical consultation, training, and guidance to government and contractor staff. * Support governance processes, including architecture reviews, change management, and compliance enforcement.

* Diagnose and resolve highly complex system and communication issues across integrated environments. Preferred Qualifications * Experience supporting federal government environments (e.g., NIH, HHS, or similar). * Familiarity with DevSecOps security frameworks (e.g., NIST, FedRAMP).

* Experience with cloud platforms and hybrid environments. Key Competencies * Technical leadership and strategic thinking * Automation-first mindset * Strong problem-solving and analytical skills * Effective communication with technical and non-technical stakeholders * Ability to operate in complex, regulated environments Education * B.S. in Computer Science, Information Technology Management, or Engineering.

(or equivalent experience) Experience * Minimum of 5+ years software configuration management in a DevOps or software engineering environment. * Demonstrated experience with Git-based version control systems and enterprise branching strategies. * Proven experience implementing CI/CD pipelines and platform automation.

* Strong background in systems engineering, network operations, and infrastructure management. * Minimum of 5+ years of experience in data center operations and infrastructure leadership. * Experience analyzing complex system requirements and designing scalable solutions.

* Deep understanding of network protocols (TCP/IP) and troubleshooting methodologies. * Experience with enterprise monitoring and performance management tools. Certifications * Relevant certifications (e.g., AWS/Azure, CISSP, Security+, Kubernetes, or DevOps certifications).

* ITIL certification preferred. Security Clearance * Applicants must be able to obtain a Public Trust clearance Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected] .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

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