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Remote Network Operations Center Jobs in Raleigh, NC

City of Durham

Network Engineer

Durham, NC · On-site +1

$87K - $135K/yr

The City of Durham Technology Solutions Network Infrastructure And Operations Center Team needs to add an experienced and self-motivated Network Engineer. This key member will be responsible for life ...

City of Durham, NC

Network Engineer

Durham, NC · On-site +1

$87K - $135K/yr

... Remote Employment: Flexible/Hybrid Job Number: 26-06082 Department: Technology Solutions Opening ... The City of Durham Technology Solutions Network Infrastructure And Operations Center Team needs to ...

SHI

Presales Solutions Engineer - Network

Durham, NC · On-site +1

This position is remote in the Raleigh, NC area with a hybrid setup as determined by SHI management ... Identify and uncover technology opportunities within Data Center, Cloud, Network, Security ...

Delan Associates, Inc.

Senior Network Engineer

Durham, NC · On-site +1

$100K - $137K/yr

... data center, cloud, and manufacturing network environments. Design, deploy, and maintain Cisco ... Support Operational Technology (OT) networks, including manufacturing, SCADA, PLC, and industrial ...

Delan Associates, Inc

Senior Network Engineer

Durham, NC · On-site +1

$100K - $137K/yr

... data center, cloud, and manufacturing network environments. Design, deploy, and maintain Cisco ... Support Operational Technology (OT) networks, including manufacturing, SCADA, PLC, and industrial ...

Senture

Call Center Manager - North Carolina

Raleigh, NC · On-site +1

... operational improvement certification. * Experience with workforce management platforms, quality monitoring systems, CRM platforms, and contact center reporting tools. * Experience managing remote ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

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Remote Network Operations Center information

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How much do remote network operations center jobs pay per year?

As of Sep 10, 2026, the average yearly pay for remote network operations center in Raleigh, NC is $115,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $156,500.00 per year, depending on experience, location, and employer.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs involve monitoring and managing network infrastructure remotely, often requiring skills in network protocols, troubleshooting, and tools like ticketing systems. These roles typically require certifications such as CompTIA Network+ or Cisco CCNA and may involve shift work to ensure 24/7 network availability.

Is a remote network operations center a good career?

A career in a remote network operations center involves monitoring and managing network infrastructure remotely, often requiring skills in network protocols, security, and troubleshooting. It offers opportunities for remote work, steady employment, and skill development in IT and cybersecurity, making it a viable option for those interested in network management. Job stability and growth depend on industry demand and individual expertise.

What are the most commonly searched types of Network Operations Center jobs in Raleigh, NC?

The most popular types of Network Operations Center jobs in Raleigh, NC are:

What are popular job titles related to Remote Network Operations Center jobs in Raleigh, NC?

For Remote Network Operations Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center jobs in Raleigh, NC look for?

The top searched job categories for Remote Network Operations Center jobs in Raleigh, NC are:

Remote Network Operations Center jobs near you
Infographic showing various Remote Network Operations Center job openings in Raleigh, NC as of September 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 14% In-person, and 86% Remote job distribution, with an average salary of $115,955 per year, or $55.7 per hour.

Network Engineer

Durham, NC • On-site, Remote

City of Durham
Public Administration • 1 - 5K employees
Learn more about City of Durhamexternal

$87K - $135K/yr

Full-time

Posted 11 days ago

City Of Durham (North Carolina) rating

9.2

Company rating: 9.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

58th of 858 rated public administrative organizations

Job description

Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $87,367 - $122,000 Annually Work Day/Hours: 8:00 am - 5:00 pm M-F The City of Durham's nationally recognized, award-winning Technology Solutions Department builds and aligns the City's information technology infrastructure so that departments can deliver a superior level of public service.

Our team is recognized nationally by the Public Technology Institute, ICMA Center for Performance Measurement and Digital Cities Survey. If you can offer the skills to innovate and the passion to serve, bring your talent to Durham. The City of Durham Technology Solutions Network Infrastructure And Operations Center Team needs to add an experienced and self-motivated Network Engineer.

This key member will be responsible for life cycle management of the network environment which includes designing, building, and supporting network systems that are both secure and scalable. This position involves resolving organizational network problems and learning how to optimize them at different levels, having developed expertise in network problem-solving, performance optimization, and security protocols will be beneficial. Duties/Responsibilities Carry out routine checks and apply necessary updates and patches to all networking equipment.

To minimize user downtime, respond to, fix, or escalate issues related to network outages. Work with the Managed Services Network Operations Center to review/update tickets/work on ticket resolution, communicate with stakeholders. Update all network-related documentation, including configurations, modifications, troubleshooting and standard operating procedures.

Design and implement LAN/MAN/WAN as well as cloud and wireless network solutions. Design, installation and configurations of switches, wireless access-points, SD-WAN/firewall devices, load balancers from Cisco and Fortinet. Analyze network traffic using Wireshark alongside other performance monitoring tools like LiveNX/Netflow.

Implement network security policies on access control systems, such as SD-WAN devices, to ensure secure connections. Work with other departments for smooth system integrations. Minimum Qualifications & Experience Bachelor's degree in computer science or a directly related field Those assigned to network engineering require five years of experience in advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices, network management systems, network design, and documentation and implementation.

Additional Preferred Skills Preferred Certifications are CCNA/CCNP, Fortinet NSE-3/4, or CompTIA Network+ and ITIL foundation Having sound knowledge of TCP/IP, DNS, DHCP, OSPF, BGP, and subnetting Hands on network troubleshooting experience for layers 1-3 Having minimum 3-5 years hands-on experience with Cisco switches, Fortinet equipment (FortiGate/FortiOS/FortiManager) Experience with Wi-Fi systems from Meraki Wi-Fi and/or other vendors Desirable CWNA/CWNP certification Strong leadership and problem-solving skills Professional and fluent communication skills, both written and verbal Microsoft Office 365 (Outlook, Word, Excel) Network automation using Python/Ansible/Terraform is desirable

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