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Remote Network Operations Center Jobs in Raleigh, NC

First Citizens Bank

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

Drives operational excellence and network efficiency, providing continuous service both through ... May work remotely pursuant to First Citizens' Remote Work Guidelines policy. The base pay for this ...

First Citizens Bank

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

Drives operational excellence and network efficiency, providing continuous service both through ... May work remotely pursuant to First Citizens' Remote Work Guidelines policy. The base pay for this ...

Self Help

Network Administrator

Durham, NC · Remote

This is a hybrid role, 3 days in office, 2 days remote! WHAT you'll do: The Network Administrator ... Oversee day-to-day operation of computer networks including hardware/softwaresupport for our ...

Ralliant

Network Security Engineer

Raleigh, NC · On-site +1

$101K - $139K/yr

Partner with Cyber Defense Operations to enable effective monitoring, detection, and response for ... Strong understanding of enterprise network architecture across campus, data center, and WAN, and ...

SHI

Presales Solutions Engineer - Network

Durham, NC · On-site +1

This position is remote in the Raleigh, NC area with a hybrid setup as determined by SHI management ... Identify and uncover technology opportunities within Data Center, Cloud, Network, Security ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

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Remote Network Operations Center information

See Raleigh, NC salary details

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How much do remote network operations center jobs pay per year?

As of Jun 18, 2026, the average yearly pay for remote network operations center in Raleigh, NC is $115,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $156,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.
What are the most commonly searched types of Network Operations Center jobs in Raleigh, NC? The most popular types of Network Operations Center jobs in Raleigh, NC are:
What are popular job titles related to Remote Network Operations Center jobs in Raleigh, NC? For Remote Network Operations Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Raleigh, NC look for? The top searched job categories for Remote Network Operations Center jobs in Raleigh, NC are:
Remote Network Operations Center jobs near you
Network Engineer III (Remote)

Network Engineer III (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 3 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): AZ, NC and TX.
This position leads the development and support of the Bank's network infrastructure. Serves as a technical resource for project planning and problem resolution. Presents technical alternatives and solutions to management that are reliable, scalable, secure and cost-effective. Leads technical teams on assigned projects and collaborates effectively across the organization. Provides consultative guidance to associates, management, and business units through expertise in multiple technologies.
Responsibilities
  • Consultation: Provides consultative direction and technical advice relating to the Bank's network infrastructure, addressing reliability, availability, scalability, security, and recovery. Supports all areas of Technology and Operations.
  • Analysis: Evaluates the performance of existing and proposed system components in delivering solutions for technology, operations, and business needs. Analyzes hardware platforms, operating systems, applications, and network components. Provides key insight into new system software, hardware, and network integration.
  • Support: Implements, upgrades, and supports network hardware and software. Coordinates new technologies spanning hardware platforms and different operating systems that require network communication. Coordinates network communication and data integration methods for new technologies. Performs planning and documentation throughout support activities. Resolves complex technical problems and automates tasks for improved efficiency.
  • Technical Expertise: Maintains a strong knowledge base to effectively consult and direct others on technical matters. Communicates effective and clear technical information across platforms.

Qualifications
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking
Preferred Experience and Skills:
  • Extensive experience designing and deploying Enterprise Cisco Viptela SD-WAN.
  • Expert knowledge of Cisco ACI fabric architecture, Leaf-Spine networking, policy design, multi-site, contracts, and operational support.
  • Experience with Cloud Connectivity and Cloud Networking including AWS and Azure.
  • Experience with Automation and Programmability including interacting with REST APIs and Github repositories.

Preferred Certifications:
  • Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure).
  • Cisco Certified DevNet Professional or equivalent automation experience.
  • AWS Advanced Networking Specialty, Azure Network Engineer Associate, or equivalent cloud certification.

Principle Accountabilities:
60% - Design, consulting and project support.
20% - Vision, roadmaps and strategy.
10% - Implementation, testing and build out.
10% - Tier 4 support escalation including on-call.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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