2

Remote Network Operations Center Jobs in Raleigh, NC

This is a hybrid role, 3 days in office, 2 days remote! WHAT you'll do: The Network Administrator ... Oversee day-to-day operation of computer networks including hardware/softwaresupport for our ...

This position is remote in the Raleigh, NC area with a hybrid setup as determined by SHI management ... Identify and uncover technology opportunities within Data Center, Cloud, Network, Security ...

Senior Network Engineer

Durham, NC · On-site +1

$100K - $137K/yr

... data center, cloud, and manufacturing network environments. Design, deploy, and maintain Cisco ... Support Operational Technology (OT) networks, including manufacturing, SCADA, PLC, and industrial ...

New

Senior Network Engineer

Durham, NC · On-site +1

$100K - $137K/yr

... data center, cloud, and manufacturing network environments. Design, deploy, and maintain Cisco ... Support Operational Technology (OT) networks, including manufacturing, SCADA, PLC, and industrial ...

New

next page

Showing results 1-20

Remote Network Operations Center information

See Raleigh, NC salary details

$49.1K

$116K

$157K

How much do remote network operations center jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote network operations center in Raleigh, NC is $115,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $156,500.00 per year, depending on experience, location, and employer.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs involve monitoring and managing network infrastructure remotely, often requiring skills in network protocols, troubleshooting, and tools like ticketing systems. These roles typically require certifications such as CompTIA Network+ or Cisco CCNA and may involve shift work to ensure 24/7 network availability.

Is a remote network operations center a good career?

A career in a remote network operations center involves monitoring and managing network infrastructure remotely, often requiring skills in network protocols, security, and troubleshooting. It offers opportunities for remote work, steady employment, and skill development in IT and cybersecurity, making it a viable option for those interested in network management. Job stability and growth depend on industry demand and individual expertise.

What are the most commonly searched types of Network Operations Center jobs in Raleigh, NC?

The most popular types of Network Operations Center jobs in Raleigh, NC are:

What are popular job titles related to Remote Network Operations Center jobs in Raleigh, NC?

For Remote Network Operations Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center jobs in Raleigh, NC look for?

The top searched job categories for Remote Network Operations Center jobs in Raleigh, NC are:

Infographic showing various Remote Network Operations Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $115,955 per year, or $55.7 per hour.

Systems Engineer II - Implementation & Wireless Support (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 13 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
This position provides complex technical support for the Bank's data or voice network infrastructure. Responsible for installing, maintaining, and supporting network infrastructure, and will provide Tier 2 support for issues related to networking. Resolves escalated technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Collaborates with vendors, colleagues and management to implement services and reduce costs. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after-hours support. May oversee less experienced associates in the work group and assist with disaster recovery testing.
Responsibilities
Principal Accountabilities:
  • 60% Provide Level 2 technical support for data or voice network systems
  • 20% Monitoring and auditing performance
  • 10% Document and procedures updates
  • 10% Operational Excellence

Responsibilities:
  • Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWAN
  • Cloud Network Support/Implementation
  • Provide expertise in BGP and other dynamic routing protocols
  • Implement, document and plan regular upgrades of all devices under Network Operations responsibility while maintaining compliance with SLAs, security, OS code and configuration standards
  • Monitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issues
  • Collaborate with vendors, colleagues and management to implement services and reduce costs
  • Manage network asset inventory and capacity planning
  • Assist with Disaster Recovery testing efforts throughout the year
  • Drive operational excellence
  • Monitor and assess network components and take appropriate action
  • Participate in on-call rotation for after hours support

Qualifications
Bachelor's Degree and 4 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 8 years of experience in Systems engineer and systems programmer
Required Qualifications:
  • In-depth knowledge of numerous networking technologies and protocols and how they interrelate
  • Technical skills regarding network routing, switching, and provisioning
  • Experience with Cisco switching and routing (NxOS and IOS)
  • Collaboration with cross-functional groups

Preferred Qualifications:
  • 6+ years of experience with enterprise network systems and excellent troubleshooting expertise

Additional Qualifications:
  • Certifications: CCNA, CCNP Routing and Switching
  • Certifications in: Wireless, Cisco ACI, Thousand Eyes
  • Packet Aggregation experience (Gigamon)
  • IPAM experience (Infoblox)
  • Provisioning skills

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom