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Remote Network Operations Center Jobs in Raleigh, NC

ABB

Data Center COE Operations Lead (Remote)

Raleigh, NC · Remote

$100.50K - $160.80K/yr

ABB Inc. is looking for a leader for its Data Center Services Center of Excellence in the United ... The role, which allows for remote work within the US, offers a competitive salary between $100,500 ...

Ralliant

Network Security Engineer

Raleigh, NC · On-site +1

$101.60K - $139K/yr

Partner with Cyber Defense Operations to enable effective monitoring, detection, and response for ... Strong understanding of enterprise network architecture across campus, data center, and WAN, and ...

SHI

Presales Solutions Engineer - Network

Durham, NC · On-site +1

This position is remote in the Raleigh, NC area with a hybrid setup as determined by SHI management ... Identify and uncover technology opportunities within Data Center, Cloud, Network, Security ...

AmeriHealth Caritas

Coord Provider Network

Raleigh, NC · On-site +1

As part of the NC Provider Network Management team, the Coordinator, Provider Network Management ... operations preferred Our Comprehensive Benefits Package Flexible work solutions including remote ...

Amerihealth Caritas

Coord Provider Network

Raleigh, NC · On-site +1

As part of the NC Provider Network Management team, the Coordinator, Provider Network Management ... operations preferred Our Comprehensive Benefits Packa ge Flexible work solutions including remote ...

Concord Hospitality

Systems Administrator

Raleigh, NC · On-site +1

$65.62K - $73.83K/yr

Fully support and maintain the Remote Monitoring and Management (RMM) and Professional Services ... Minimum 3+ years' experience in systems administration, network operations, or related IT roles.

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How much do remote network operations center jobs pay per year?

As of May 28, 2026, the average yearly pay for remote network operations center in Raleigh, NC is $115,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $156,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the most commonly searched types of Network Operations Center jobs in Raleigh, NC? The most popular types of Network Operations Center jobs in Raleigh, NC are:
What are popular job titles related to Remote Network Operations Center jobs in Raleigh, NC? For Remote Network Operations Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Raleigh, NC look for? The top searched job categories for Remote Network Operations Center jobs in Raleigh, NC are:
Remote Network Operations Center jobs near you
Senior Administrator - Networking

Senior Administrator - Networking

Wake County Public School System

Cary, NC • On-site, Remote

Full-time

Posted 11 days ago

Wake County Public School System rating

5.7

Company rating: 5.7 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

423rd of 538 rated elementary and secondary schools

Job description

Overview
POSITION TITLE (Oracle title)
SENIOR ADMINISTRATOR
WORKING TITLE
Senior Administrator-Networking
SCHOOL/DEPARTMENT
Technology Services
LOCATION
Crossroads II, Cary, NC
PAY GRADE
Senior Administrator Band 3
FLSA STATUS
Exempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek
POSITION PURPOSE:
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations, development of monitoring tools and procedures, router and switch configurations, backup systems, network disaster recovery, improvement of the existing network architecture and design, and the logistics involved with the procurement and installation of network infrastructure equipment.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Extensive knowledge of network fundamentals including cabling standards, TCP/IP and network addressing;
  • Extensive knowledge of common network hardware including Cisco switches, routers, and wireless access points;
  • Extensive knowledge of Microsoft Office, specifically Microsoft Word, Excel, Power Point; Google Apps;
  • Knowledge of software change management, defect management and software support;
  • Knowledge of network segmentation and VLAN implementation;
  • Demonstrated interpersonal skills; ability to participate in and encourage team management concepts and promote a positive working environment;
  • Excellent organizational skills;
  • High commitment to achieving goals and plans;
  • Ability to plan, positively influence, and negotiate;
  • Ability to analyze technical documents/specs and translate to business rules;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, staff members of external funding agencies, and the community.

EDUCATION, TRAINING, AND EXPERIENCE
  • Bachelor's degree Computer Science or related technical field; AND
  • Technical project management experience; AND
  • Experience in network architecture and design; AND
  • Experience in the successful establishment of production networks.

An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job may be considered.
CERTIFICATION AND LICENSE REQUIREMENTS
  • Certification in network fundamentals;
  • Must hold and maintain a valid motor vehicle operator's license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:
None
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Assists with the design and implementation of networks for new construction and renovation projects.
  2. Supports the planning, configuration, and deployment of LAN/WAN infrastructure, including Cisco switches, routers, wireless access points, Cisco Nexus devices and Firewalls.
  3. Supports data center operations, including connectivity, rack elevation documentation, structured cabling, and interconnectivity with core networking infrastructure.
  4. Ensures compliance with federal, state, and local requirements for internet content filtering and cybersecurity best practices.
  5. Troubleshoots and resolves reported network issues received via the Help Desk and escalate, as necessary.
  6. Monitors network performance and security, using appropriate tools such as Nagios, Wireshark or Meraki Dashboard to identify, report, and remediate issues proactively.
  7. Applies configuration management procedures to modify, track, and maintain network systems and infrastructure.
  8. Maintains accurate documentation and updated drawings for the WAN and each site's LAN, including topology diagrams, device configurations, and IP addressing schemes using tools such as NetBox or Visio.
  9. Tracks warranty status, lifecycle, and upgrade documentation for WAN, LAN, and NOC hardware and software components.
  10. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and staff members. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work requires activities frequently involving driving automotive equipment.
EFFECTIVE DATE: 6/2025
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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About Wake County Public Schools

Sourced by ZipRecruiter

Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

Industry

Education

Company size

201 - 500 Employees

Headquarters location

Cary, NC, US

Year founded

1976

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