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$50.5K

$119.3K

$161.5K

How much do network operations center jobs pay per year?

As of Aug 4, 2026, the average yearly pay for network operations center in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They ensure network performance, troubleshoot issues, and implement security measures to prevent outages, often using tools like network monitoring software and requiring technical certifications. NOCs typically operate 24/7 to ensure continuous network availability.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills and knowledge of networking tools and protocols. It offers opportunities for advancement, steady employment, and exposure to IT systems, making it a viable option for those interested in network management and cybersecurity. Job stability and growth depend on industry demand and individual skill development.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the responsibilities of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, document incidents, and escalate problems as needed, often using monitoring tools and following established procedures.
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Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $119,285 per year, or $57.3 per hour.

Analyst, Network Operations Center

Guitar Center

Phoenix, AZ

$22 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Guitar Center rating

5.9

Company rating: 5.9 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

396th of 729 rated retailers

Job description

Important: This role is based onsite at our downtown Phoenix network operations center office on a full-time basis. You must be willing and able to work a 12-hour shift from

5:30 am - 5:30 pmThursday, Friday, Saturday, Sunday (week a)
5:30 am - 5:30 pmFriday, Saturday, Sunday (week b)

About the Role:

We are seeking a highly skilled Network Operations Center Analyst to join our team. The Network Operations Center Analyst will play a crucial role in monitoring, analyzing, and maintaining the performance and efficiency of our operational systems. This individual will work closely with various departments to ensure seamless operations, identify potential issues, and implement solutions to optimize performance.

What You'll Do:

  • Monitor operational systems, networks, and applications to ensure optimal availability, performance, and security
  • Respond promptly to alerts, incidents, and service requests, following established procedures and protocols
  • Assess, contain, and escalate environmental emergencies involving fire suppression, power systems, AC units, and UPS battery backups
  • Collaborate with cross-functional teams to troubleshoot and resolve technical issues affecting operations
  • Document incidents, actions taken, and resolutions to maintain accurate records for analysis and future reference
  • Contribute to the development and implementation of proactive measures to prevent system failures and enhance reliability
  • Receive, stage, and assist in the installation of network, compute, and storage equipment
  • Stay current with industry trends, best practices, and emerging technologies related to operational management
  • Analyze operational data and metrics to identify trends, patterns, and potential risks to efficiency

What You'll Need:

  • Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve technical issues
  • Excellent communication skills and the ability to collaborate effectively with diverse teams
  • Experience with ITSM and monitoring platforms such as ServiceNow, Datadog, or SolarWinds
  • Familiarity with the ITIL framework and hands-on experience with incident management processes
  • Relevant certifications such as CompTIA A+, Security+, or ITIL Foundation, are a plus

Disclaimer:While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.

Compensation:

  • Pay range:$22/hour - $26/hour, dependent on experience and background.This role isnot eligiblefor the Guitar Center Company bonus program.Actual pay may vary based on education, experience, and other factors.Pay ranges are listed in compliance with state-specific laws and may differ by location

Why Join Guitar Center Company?

For our employees who are musicians we offer the unique opportunity of gig leave, take time off to share your music with the world, and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Inclusive workplace: We are an Equal Opportunity Employer committed to diversity and fair hiring practices. If you need accommodation to apply due to disability, please email recruiting@guitarcenter.com.

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About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964

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