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Network Operations Center Jobs (NOW HIRING)

Wisconsin

Network Operations Center Technician

Madison, WI · Hybrid

$26.44 - $31.25/hr

As part of our Systems and Networking Control Center team, the Network Operations Center Technicians serve as the frontline guardians of UW-Madison's digital environment. Our technicians monitor ...

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$50.5K

$119.3K

$161.5K

How much do network operations center jobs pay per year?

As of Jun 24, 2026, the average yearly pay for network operations center in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Network Operations Center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

What is a Network Operations Center job?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a Network Operations Center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

More about Network Operations Center jobs
What cities are hiring for Network Operations Center jobs? Cities with the most Network Operations Center job openings:
What are the most commonly searched types of Network Operations Center jobs? The most popular types of Network Operations Center jobs are:
What states have the most Network Operations Center jobs? States with the most job openings for Network Operations Center jobs include:
What job categories do people searching Network Operations Center jobs look for? The top searched job categories for Network Operations Center jobs are:
Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $119,285 per year, or $57.3 per hour.
Network Operations Center (NOC) Shift Lead

Network Operations Center (NOC) Shift Lead

CACI International, Inc.

Denver, CO • On-site

$75K - $158K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Job Title: Network Operations Center (NOC) Shift Lead
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
Anticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis.
The Opportunity:
We are seeking a highly motivated and experienced Network Operations Center (NOC) Shift Lead to oversee and guide a team of network engineers and technicians in a 24/7 NOC environment.
The ideal candidate will have strong leadership skills, a deep understanding of network infrastructure, and the ability to respond effectively to incidents and service requests. The NOC Shift Lead will ensure network uptime and operational efficiency, maintain quality standards, and mentor team members while ensuring smooth operations during their shift.
Responsibilities:
  • Supervise and lead the NOC team during assigned shifts, ensuring effective monitoring of network performance, incidents, and alerts.
  • Manage and prioritize incoming network incidents and service requests, ensuring timely resolution and escalation when necessary.
  • Ensure that service level agreements (SLAs) and operational targets are met consistently.
  • Coordinate, lead and participate in incident response, troubleshooting, and root cause analysis for network disruptions or outages.
  • Collaborate with other IT teams to resolve cross-functional issues.
  • Ensure accurate and timely documentation of network issues, solutions, and escalations.
  • Maintain and enforce NOC operational processes, documentation, and best practices.
  • Conduct shift handovers with clear communication of ongoing incidents or tasks.
  • Provide regular status updates to management and stakeholders
  • Provide guidance, training, and mentorship to junior NOC staff, fostering their professional growth.
  • Participate in the development and improvement of NOC processes and procedures
  • Maintain accurate documentation of network issues, resolutions, and shift activities

Qualifications:
  • TS/SCI with Poly required
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 5+ years of experience in network operations, with at least 2 years in a leadership role
  • Strong understanding of network protocols, infrastructure, and security concepts
  • Experience with network monitoring tools and ticketing systems
  • Excellent problem-solving and analytical skills
  • Strong leadership and team management abilities
  • Exceptional communication skills, both verbal and written
  • Ability to work in a fast-paced, high-pressure environment
  • Flexibility to work rotating shifts, including nights, weekends, and holidays
  • Relevant certifications such as CCNA, CCNP, or ITIL are preferred

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$75,200-$158,100
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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