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Network Operations Center Jobs in Ohio (NOW HIRING)

Private Company

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Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...

Private Company

Be Seen First

Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...

Eaton

Director of Network and Security

Beachwood, OH · On-site

... Operations Center (SOC) functions, and independent oversight. The Director will define and advance ... Network & Security Operations • Lead a unified global network and security operations ...

Winsupply

Network Support Analyst

Moraine, OH · On-site

Escalates tickets to the Network Operations Center (NOC), when appropriate * Follows up on open tickets and keeps in contact with end user until issue is resolved * Continues to improve technical ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Ohio

Network Operations Center information

See Ohio salary details

$48K

$113.4K

$153.5K

How much do network operations center jobs pay per year?

As of Aug 8, 2026, the average yearly pay for network operations center in Ohio is $113,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $153,100.00 per year, depending on experience, location, and employer.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They ensure network performance, troubleshoot issues, and implement security measures to prevent outages, often using tools like network monitoring software and requiring technical certifications. NOCs typically operate 24/7 to ensure continuous network availability.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills and knowledge of networking tools and protocols. It offers opportunities for advancement, steady employment, and exposure to IT systems, making it a viable option for those interested in network management and cybersecurity. Job stability and growth depend on industry demand and individual skill development.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the responsibilities of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, document incidents, and escalate problems as needed, often using monitoring tools and following established procedures.
What are the most commonly searched types of Network Operations Center jobs in Ohio? The most popular types of Network Operations Center jobs in Ohio are:
What are popular job titles related to Network Operations Center jobs in Ohio? For Network Operations Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Operations Center jobs in Ohio look for? The top searched job categories for Network Operations Center jobs in Ohio are:
What cities in Ohio are hiring for Network Operations Center jobs? Cities in Ohio with the most Network Operations Center job openings:
Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $113,404 per year, or $54.5 per hour.

Telecom Manager - Network Operations Center

Aep

Gahanna, OH • On-site

$136K - $177K/yr

Full-time

Posted 18 days ago

Job description

Job Posting End Date

08-07-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Telecommunications Manager is responsible for directly managing and developing telecommunications technical staff, building and sustaining collaborative relationships with Operating Company and Business Unit management, and with external partners, suppliers and vendors, and managing annual O&M and capital budgets. The Manager is expected to gain acceptance as a peer and equal partner when working directly with Operating Company and Business Unit management. The Manager will supervise and develop high performance teams of competent employees to effectively support our customers; operate, maintain and repair a reliable telecommuncations infrastructure and efficient Telecommunications systems; and produce high value results through continuous improvement and exceptional performance. The Manager will promote and apply Telecommunications solutions to meet the needs and align with the strategies of our Operating Company and Business Unit customers. He/she will lead the team to complete projects and perform all Telecommunications work activities via efficient processes and effective use of resources. The Manager will establish and maintain an open and collaborative environment that promotes safety, accountability, engagement and continuous improvement within and throughout the Telecommunications organization.

Job Description

What Will You Do?

  • Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring, and rapid restoration of critical network and telecommunications infrastructure.

  • Drive the transformation of network operations from a reactive alert-and-dispatch model to a proactive, intelligence-driven operating model.

  • Identify key failure types, monitor leading indicators of network degradation, and implement repeatable troubleshooting and resolution processes.

  • Build, develop, and lead a high-performing, around-the-clock operations team.

  • Oversee event correlation, troubleshooting, escalation management, and continuous process improvement.

  • Partner with Telecom Engineering & Operations to reduce customer impact and improve service reliability.

  • Improve Mean Time to Detect (MTTD) and Mean Time to Restore (MTTR).

  • Support operational excellence, resilience, and modernization initiatives across AEP's network operations environment.

What We Are Looking For

  • Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field;

  • Associate degree in a related field plus 4+ years of applicable technical experience

  • High School Diploma/GED plus 8+ years of applicable technical experience.

Additional Experience

  • 8+ years of Telecommunications/IT experience with progressive levels of responsibility; supervisory experience preferred.

  • Proven ability to lead 24x7 operational teams and manage shift-based organizations.

  • Strong knowledge of network technologies, monitoring platforms, and event management systems (NMS/EMS, telemetry, alarms, analytics).

  • Demonstrated success driving proactive monitoring, failure prevention, and first-call resolution.

  • Strong communication skills with the ability to influence engineering, operations, and business stakeholders.

  • Calm and decisive leadership during major incidents and high-impact outages.

Licenses/Certifications

  • Relevant technical certifications preferred.

Other Requirements

  • Travel required.

  • Occasional overtime required.

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!"

Compensation Data

Compensation Grade:

SP20-010

Compensation Range:

$136,539.00 - $177,503.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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