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Network Operations Center Jobs in Ohio (NOW HIRING)

EOS

Data Center Operations Lead

Columbus, OH

KEY RESPONSIBILITIES Operational Leadership Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.

EOS

Data Center Operations Lead

Columbus, OH · On-site

KEY RESPONSIBILITIES Operational Leadership • Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure ...

EOS

Data Center Operations Lead

Columbus, OH

Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support. * Ensure safe, reliable, and efficient ...

EOS

Data Center Operations Lead

New Albany, OH

Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support. * Ensure safe, reliable, and efficient ...

PVH (Tommy Hilfiger/Calvin Klein)

$110 - $150/hr

The SRE - NOC role sits at the intersection of traditional Network Operations Center (NOC) responsibilities and engineering‑driven reliability practices. This role focuses on 24/7 service ...

ASMGi

Service Desk Technician

Cleveland, OH · On-site

$31K - $52K/yr

Assisting with installation, configuration and management of customer equipment in our Network Operations Center. * Participating in after-hours "on call" rotation. Key Requirements: * Associate ...

TEKsystems

Data Center Fiber Technician

Johnstown, OH

$25 - $32/hr

Perform audits of data center network infrastructure. * Verify fiber optic and copper connectivity ... Exposure to fiber optics, infrastructure validation, and network operations * Potential for ...

TEKsystems

Data Center Fiber Technician

New Albany, OH

$25 - $32/hr

Perform audits of data center network infrastructure. * Verify fiber optic and copper connectivity ... Exposure to fiber optics, infrastructure validation, and network operations * Potential for ...

TEKsystems

Data Center Fiber Technician

Johnstown, OH

$25 - $32/hr

Perform audits of data center network infrastructure. * Verify fiber optic and copper connectivity ... Exposure to fiber optics, infrastructure validation, and network operations * Potential for ...

Meta

Data Center Capacity Engineer

Bowling Green, OH

$111K/yr

... network, and site operations teams to plan and deliver capacity at scale. Your work will directly ... The Data Center Capacity Engineer is responsible for planning and delivering the end-to-end server ...

TEKsystems

Data Center Fiber Technician

New Albany, OH

$25 - $32/hr

Perform audits of data center network infrastructure. * Verify fiber optic and copper connectivity ... Exposure to fiber optics, infrastructure validation, and network operations * Potential for ...

BAE Systems USA

Computer Operator I

Dayton, OH · On-site

Experience in a Network Operations Center (NOC), data center, Help Desk, or enterprise IT environment. * Familiarity with Linux/UNIX operating systems and HPC environments. * Experience using system ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Ohio

Network Operations Center information

See Ohio salary details

$48K

$113.4K

$153.5K

How much do network operations center jobs pay per year?

As of Aug 10, 2026, the average yearly pay for network operations center in Ohio is $113,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $153,100.00 per year, depending on experience, location, and employer.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They ensure network performance, troubleshoot issues, and implement security measures to prevent outages, often using tools like network monitoring software and requiring technical certifications. NOCs typically operate 24/7 to ensure continuous network availability.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills and knowledge of networking tools and protocols. It offers opportunities for advancement, steady employment, and exposure to IT systems, making it a viable option for those interested in network management and cybersecurity. Job stability and growth depend on industry demand and individual skill development.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the responsibilities of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, document incidents, and escalate problems as needed, often using monitoring tools and following established procedures.
What are the most commonly searched types of Network Operations Center jobs in Ohio? The most popular types of Network Operations Center jobs in Ohio are:
What are popular job titles related to Network Operations Center jobs in Ohio? For Network Operations Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Operations Center jobs in Ohio look for? The top searched job categories for Network Operations Center jobs in Ohio are:
What cities in Ohio are hiring for Network Operations Center jobs? Cities in Ohio with the most Network Operations Center job openings:
Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $113,404 per year, or $54.5 per hour.

Data Center Operations Lead

EOS

Columbus, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. 

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION SUMMARY:  
The Data Center Operations Leader is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of over 200 employees. Reporting to the Service Delivery Manager or Service Director (depending on pod size), this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and compliance with contractual SLA performance.  You will serve as the primary operational contact for assigned clients and is accountable for service delivery, staffing, operational readiness, financial performance, safety, and KPI achievement across the assigned portfolio.
 
This position requires a proven leader capable of managing large-scale, mission-critical operations in a fast-paced 24x7 environment.
 
KEY RESPONSIBILITIES
Operational Leadership  
Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.  
Ensure safe, reliable, and efficient 24x7 operations while meeting customer and contractual requirements.  
Drive operational readiness, incident management, risk mitigation, business continuity, and service quality.  
Oversee staffing, workforce planning, scheduling, capacity management, and operational execution.  
Client Relationship Management  
Serve as the primary operational contact for assigned customer stakeholders.
Build strong client relationships through consistent communication, transparency, and execution.  
Lead operational reviews, executive business reviews, and quarterly business reviews (QBRs).  
Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives.  
Resolve customer escalations and identify opportunities to enhance service delivery and customer satisfaction.  
Leadership & Talent Development  
Lead and develop a team of Service Leads, Technical Leads, and Data Center Technicians.  
Drive employee engagement, coaching, mentoring, performance management, succession planning, and leadership development.  
Partner with Human Resources and Recruiting to support hiring, onboarding, and workforce growth.  
Foster a culture of accountability, teamwork, safety, customer service, and continuous improvement.  
Operational & Financial Performance  
Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity.  
Monitor operational performance using dashboards, KPIs, and scorecards.  
Ensure compliance with company policies, customer requirements, safety standards, and audit readiness.  
Drive Lean process improvements, automation, standardization, and operational efficiencies.  
Performance Expectations  
Success in this role is measured through the following performance scorecard:
SLA Performance (35%) - Contractual compliance, uptime, customer satisfaction, and service delivery.  
Delivery & Throughput (20%) - Productivity, labor utilization, work completed versus forecast, and operational output.  
Quality & Accuracy (15%) - First-time-right execution, QA/QC performance, audit compliance, and documentation accuracy.  
Repair & Responsiveness (15%) - Ticket response time, incident management, MTTR, backlog reduction, and escalation management.  
Governance & Reporting (10%) - Weekly and monthly operational reporting, dashboard accuracy, compliance, and audit readiness.  
Continuous Improvement (5%) - Delivery of process improvements, automation opportunities, operational efficiencies, and a minimum of three improvement initiatives per quarter.  
 
MINIMUM QUALIFICATIONS
Bachelor's degree in business, engineering, information technology, or a related field, or equivalent on-the-job experience.  
8+ years of leadership experience in data center operations, managed services, critical facilities, or mission-critical operations.  
5+ years managing multiple operational teams across geographically distributed sites.  
Experience leading organizations of 100+ employees; experience managing 200+ employees is preferred.  
Demonstrated success managing enterprise or hyperscale customer relationships.  
Experience leading 24x7 operations with accountability for safety, service delivery, and operational performance.  
Strong financial and business management skills, including budgeting, workforce planning, and operational forecasting.
Proven ability to lead organizational change and continuous improvement initiatives.  
 
Preferred Qualifications  
Experience supporting managed service, IT operations, and business operations.  
Knowledge of ITIL service management principles.  
Lean Six Sigma, PMP, or other project management certifications.  
Experience with executive dashboards, KPI reporting, and business reviews.  
Strong understanding of mission-critical infrastructure and data center operations.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

  • Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
  • 10 Days of Paid Time Off (PTO) annually
  • 12 Paid Holidays
  • 6 Sick Days (available after 90 days of employment)
  • 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) 

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

 #INDNAMER
#LI-ONSITE

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