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Freelance Network Operations Center Jobs in Ohio

We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and support hardware repair and troubleshooting operations of fiber optic deployment, splicing, testing ...

We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and support hardware repair and troubleshooting operations of fiber optic deployment, splicing, testing ...

We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and support hardware repair and troubleshooting operations of fiber optic deployment, splicing, testing ...

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Freelance Network Operations Center information

What is a freelance Network Operations Center professional?

Freelance Network Operations Center (NOC) professionals are independent specialists who monitor, maintain, and troubleshoot computer networks for organizations remotely or on a contract basis. They are responsible for ensuring network uptime, responding to incidents, and resolving connectivity or performance issues. Unlike traditional NOC staff, freelancers may work for multiple clients and provide flexible, on-demand support. Their expertise is crucial in maintaining reliable IT infrastructure, especially for companies that rely on continuous network operations.

What are the key skills and qualifications needed to thrive as a freelance Network Operations Center engineer?

To thrive as a Freelance Network Operations Center (NOC) Engineer, you need strong knowledge of network protocols, troubleshooting methodologies, and relevant IT certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or PRTG, and ticketing systems is typically required. Exceptional problem-solving skills, attention to detail, and effective communication help you respond quickly to incidents and coordinate with clients or teams. These skills are essential for maintaining uptime, resolving network issues efficiently, and ensuring reliable service delivery for clients.

What are some common challenges faced by freelance Network Operations Center professionals, and how can they be managed?

Freelance NOC professionals often face challenges such as managing multiple client networks, handling after-hours incidents, and maintaining clear communication with remote teams. Since freelancers may work with diverse systems and protocols, staying updated with the latest network monitoring tools and best practices is essential. Proactively setting expectations with clients about response times and support coverage can help manage workload and prevent burnout. Building a reliable workflow for documenting incidents and resolutions also ensures consistent service delivery and eases collaboration with client IT staff.

What are the most commonly searched types of Network Operations Center jobs in Ohio?

The most popular types of Network Operations Center jobs in Ohio are:

What are popular job titles related to Freelance Network Operations Center jobs in Ohio?

For Freelance Network Operations Center jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Freelance Network Operations Center jobs?

Cities in Ohio with the most Freelance Network Operations Center job openings:

NOC/Network Operations Center Engineer

Stanley David and Associates

Columbus, OH • On-site

Other

Posted 6 days ago


Job description

Role         ::         NOC/Network Operations Center Engineer

Location ::          Columbus, Ohio  

Type        ::          Fulltime

Job Description

Must Have Technical/Functional Skills

 Knowledge of routing, switching, Wireless LAN, Firewall. Understanding of different types of communication link and coordination with service provider to fix the communication link issue.

Roles & Responsibilities

•                          Hands-on experience in supporting Network Operations Center

•                          Provide 24x7x365 monitoring of the AEP Telecommunications Infrastructure including all associated Transport, Fiber, 800 Mhz radio, FAA Tower Lighting, Voice/Video Systems, Wireless and LAN/WAN assets.

•                          Coordinates communication and restoration of Telecommunication service through the standard on-call process or through SWAT calls and dispatches resources from all TCOM teams in support of outages.

•                          Provides Tier1 and Tier 2 support for all Telecommunication resolutions including managing all ticket creation and escalation with leased line telecommunication carriers through to resolution.

•                          Provides support for all TCOM teams in reviewing all Changes and submitting associated formal requests with the business units’ systems for outages to SCADA connectivity.

•                          Provide ServiceNow reporting and Change Control support for all TCOM Field and Construction Teams.

•                          Provide management of the Check-In-Check-Out process for all TCOM and contract associates entering and leaving TCOM remote locations to ensure physical safety for all who are working at these sites.

•                          Responsible for monitoring, and resolution of system alerts for Transport, LAN/WAN, Site Environments, Tower Lighting, Fiber, Voice Systems, and Telecommunication Leased Lines.

•                          Work as a single point of contact for support and participate in joint resolution for 3rd party AEP Leased dark fiber customers including rural broadband providing trouble support, outage communication/coordination and dispatching for any service issues.

•                          Monitor in scope telecom devices and review all TCOM changes while managing communication to business units/dark fiber customers, and escalations /dispatches to other TCOM teams.

•                          Troubleshoot and resolve the TCOM network supporting SCADA networks using the approved NERC-CIP access protocols to gear at sensitive sites.

•                          Service Provider Telecom team onsite will be operating out of AEP NOC Location(s) in Ohio.

•                          Troubleshoot issues at NERC CIP networked sites using approved NERC CIP access protocols.

•                          Document and update training material found in Knowledge Base articles in ServiceNow and on the team’s web site.

•                          Attend Production Review and Change Advisory Board (CAB) meeting (Daily)

•                          Support sustainability of security control framework and audit management processes