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Overnight Network Operations Center Jobs in Ohio

Private Company

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Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...

Private Company

Be Seen First

Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...

Eaton

Director of Network and Security

Beachwood, OH · On-site

... Operations Center (SOC) functions, and independent oversight. The Director will define and advance ... Network & Security Operations • Lead a unified global network and security operations ...

E-Solutions, Inc.

Network Lead Engineer

New Albany, OH · On-site

$97K - $134K/yr

Fulltime No. of positions: 1 Hiring Timeline: 1-2 weeks Experience • Eperience in network engineering, data center deployment, or network operations • Experience provisioning enterprise ...

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Overnight Network Operations Center information

What are some unique challenges of working the overnight shift in a Network Operations Center (NOC)?

Working the overnight shift in a NOC can present unique challenges, such as maintaining high alertness during low-activity periods and quickly responding to unexpected network incidents without immediate in-person support from other departments. You'll need to be comfortable working independently, as fewer team members are typically on-site overnight, but strong communication skills are still essential for escalating critical issues to on-call engineers or management. Adapting to a nocturnal schedule and managing sleep hygiene are also important to sustain long-term effectiveness and well-being in this role.

What is the difference between Overnight Network Operations Center vs Network Support Specialist?

AspectOvernight Network Operations CenterNetwork Support Specialist
CertificationsNetwork+, CCNA, CompTIA Security+Network+, CCNA, CompTIA Security+
Work Environment24/7 monitoring, shift-based, on-site or remoteOffice or remote, regular business hours or on-call
Primary ResponsibilitiesMonitoring network performance, incident response, troubleshootingSupporting network issues, assisting users, maintenance

The Overnight Network Operations Center focuses on continuous, overnight monitoring and incident management of network systems, often requiring shift work and specialized certifications. In contrast, a Network Support Specialist typically provides support during regular hours, assisting with network issues and maintenance. Both roles require similar certifications but differ mainly in work hours and scope of responsibilities.

What are the key skills and qualifications needed to thrive as an overnight Network Operations Center (NOC) technician, and why are they important?

To thrive as an Overnight Network Operations Center Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically an associate’s degree or relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and remote troubleshooting platforms is essential. Strong attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for identifying, responding to, and resolving network issues promptly to ensure continuous system uptime and minimal business disruption.

What is an overnight Network Operations Center job?

Overnight Network Operations Center (NOC) jobs involve monitoring and maintaining an organization’s network infrastructure during nighttime hours. NOC technicians or engineers are responsible for ensuring network uptime, troubleshooting issues, responding to alerts, and performing routine maintenance when network usage is typically low. These roles are critical for organizations that require 24/7 network reliability and may involve working with a team or independently. Effective communication, technical troubleshooting skills, and the ability to work under pressure are essential. Overnight NOC staff may also escalate unresolved issues to senior engineers or on-call support as needed.
What are the most commonly searched types of Network Operations Center jobs in Ohio? The most popular types of Network Operations Center jobs in Ohio are:
What are popular job titles related to Overnight Network Operations Center jobs in Ohio? For Overnight Network Operations Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Overnight Network Operations Center jobs in Ohio look for? The top searched job categories for Overnight Network Operations Center jobs in Ohio are:
What cities in Ohio are hiring for Overnight Network Operations Center jobs? Cities in Ohio with the most Overnight Network Operations Center job openings:
Overnight Network Operations Center jobs near you
Infographic showing various Overnight Network Operations Center job openings in Ohio as of August 2026, with employment types broken down into 73% Full Time, 11% Part Time, and 16% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution.

Telecom Manager - Network Operations Center

Aep

Gahanna, OH • On-site

$136K - $177K/yr

Full-time

Posted 19 days ago

Job description

Job Posting End Date

08-07-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Telecommunications Manager is responsible for directly managing and developing telecommunications technical staff, building and sustaining collaborative relationships with Operating Company and Business Unit management, and with external partners, suppliers and vendors, and managing annual O&M and capital budgets. The Manager is expected to gain acceptance as a peer and equal partner when working directly with Operating Company and Business Unit management. The Manager will supervise and develop high performance teams of competent employees to effectively support our customers; operate, maintain and repair a reliable telecommuncations infrastructure and efficient Telecommunications systems; and produce high value results through continuous improvement and exceptional performance. The Manager will promote and apply Telecommunications solutions to meet the needs and align with the strategies of our Operating Company and Business Unit customers. He/she will lead the team to complete projects and perform all Telecommunications work activities via efficient processes and effective use of resources. The Manager will establish and maintain an open and collaborative environment that promotes safety, accountability, engagement and continuous improvement within and throughout the Telecommunications organization.

Job Description

What Will You Do?

  • Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring, and rapid restoration of critical network and telecommunications infrastructure.

  • Drive the transformation of network operations from a reactive alert-and-dispatch model to a proactive, intelligence-driven operating model.

  • Identify key failure types, monitor leading indicators of network degradation, and implement repeatable troubleshooting and resolution processes.

  • Build, develop, and lead a high-performing, around-the-clock operations team.

  • Oversee event correlation, troubleshooting, escalation management, and continuous process improvement.

  • Partner with Telecom Engineering & Operations to reduce customer impact and improve service reliability.

  • Improve Mean Time to Detect (MTTD) and Mean Time to Restore (MTTR).

  • Support operational excellence, resilience, and modernization initiatives across AEP's network operations environment.

What We Are Looking For

  • Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field;

  • Associate degree in a related field plus 4+ years of applicable technical experience

  • High School Diploma/GED plus 8+ years of applicable technical experience.

Additional Experience

  • 8+ years of Telecommunications/IT experience with progressive levels of responsibility; supervisory experience preferred.

  • Proven ability to lead 24x7 operational teams and manage shift-based organizations.

  • Strong knowledge of network technologies, monitoring platforms, and event management systems (NMS/EMS, telemetry, alarms, analytics).

  • Demonstrated success driving proactive monitoring, failure prevention, and first-call resolution.

  • Strong communication skills with the ability to influence engineering, operations, and business stakeholders.

  • Calm and decisive leadership during major incidents and high-impact outages.

Licenses/Certifications

  • Relevant technical certifications preferred.

Other Requirements

  • Travel required.

  • Occasional overtime required.

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!"

Compensation Data

Compensation Grade:

SP20-010

Compensation Range:

$136,539.00 - $177,503.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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